Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 115,280 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 115,280 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your replacement cartridges for my Epson XP-405 would not work in the printer.”

Helpful Report

Posted 7 years ago

Dear Linda, Thank you for your review. I am sorry you are experiencing problems with the cartridge you purchased from us. A member of our Customer Service Team will contact you shortly. Kind regards Davina

Posted 7 years ago

“When I put the cartridge in printer says it’s low on ink .”

Helpful Report

Posted 7 years ago

Dear Sharon, Thank you for your review and I am sorry that you are having problems with a cartridge supplied by us, We want all our customers to be satisfied with every part of our service and for that reason have a 100% no quibble guarantee on all our products. I will arrange for a member of our customer service team to contact you as soon as possible to try and resolve the problem you are having. Kind Regards Louise Cartridge People

Posted 7 years ago

“no problem with delivery system but when i put the ink into my H/p printer unable to print from my lap top due to ink cartridge message from H/P this is not compatible to this printer?”

Helpful Report

Posted 7 years ago

Dear Mr Harvey Thank you for your review. I am sorry that you have had a problem with the cartridge we have supplied. One of our customer service team will contact you shortly. Kind Regards Marianne Cartridge People

Posted 7 years ago

Thank you for your review. I am sorry that you have had a problem with the cartridge we have supplied. One of our customer service team will contact you shortly

Posted 7 years ago

“When ordering cartridges I, like most people, would have believed I was ordering from a UK company ............. BECAUSE it stated quite clearly "UK Lowest ink and toner prices". therefore the price quoted would have included VAT, which I can claim back. NO - wrong apparently it is NOT A UK COMPANY - hence the price is a lot higher than I was led to believe!!!!! Lesson learnt for the future!”

Helpful Report

Posted 7 years ago

Dear Customer We are a UK company. We have warehouses in both the UK and Switzerland. VAT is applicable when the goods are shipped from the UK and we do show this on our website. Stating the price including and excluding VAT. The goods that you have ordered are imported by you from Switzerland. HMRC operates a scheme known as LVCR (low value consignment relief). This scheme provides an allowance, below which VAT is not payable. In this instance your order has fallen below this threshold. Please accept my apologies for any confusion that has arisen. Should you require any further assistance, please feel free to contact me. Kind Regards Marianne Cartridge People

Posted 7 years ago

“I got wrong Product and when I retuned it back i was surprised to see that they have sent be back the same wrong product.”

Helpful Report

Posted 7 years ago

Dear Mrs Dhiman, Thank you for your feedback. I am sorry to hear you have experienced problems with the Brother LC985C/ LC985M Compatible Cyan and Magenta Ink Cartridges supplied by us. We offer a 100% no quibble guarantee on all our products and want all of our customers to be totally satisfied with every part of our service. I will ensure a member of our Customer Service Team contacts you shortly to resolve the matter. Please accept my apologies for any inconvenience caused to you. Kind regards, Melanie Cartridge People

Posted 7 years ago

“The replacement cartridge for the HP 7762 printer worked well for the first printing. The next day it took several minutes to print half a page. I suspect that the HP software has found a way of preventing the cartridge from working. This seemed to be confirmed when I put the old original HP cartridge back in & it printed perfectly. I'll use your cartridges for the HP F4580 as they work well, but not for the 7762 model.”

Helpful Report

Posted 7 years ago

Dear Mr Ratcliffe, Thank you for your feedback. I am sorry to hear you have experienced problems with a HP 56 ( C6656ae ) Compatible Black Ink Cartridge supplied by us.We offer a 100% no quibble guarantee on all our products and want all of our customers to be totally satisfied with every part of our service. I will ensure a member of our Customer Service team contacts you shortly to resolve the matter. Please accept my apologies for any inconvenience caused. Kind regards, Melanie Cartridge People

Posted 7 years ago

“Not received any goods. Good email confirmations etc but no goods.”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you for your feedback. I am sorry to hear that you have not as yet received your order. I will ensure a member of our Customer Service Team contacts you shortly to resolve the matter. Please accept my sincere apologies for any inconvenience caused. Kind regards, Melanie Cartridge People

Posted 7 years ago

“I emailed you explaining that having just used my reserve set of cartridges and found that the yellow cartridge would not install I opened up the new set that I have just received ( with the intention of keeping them as a reserve set ) and used the yellow cartridge from that set. that one installed without a problem but left me three quarters of a set--- yet again, as this is not the first time it's happened. In fact it is the third ! I emailed you and explained the situation but so far nobody cares to acknowledge let alone reply to it. Perhaps you will !!!”

Helpful Report

Posted 7 years ago

Dear Mr Bryenton, Thank you for your feedback. I am sorry to hear you are experiencing problems with Epson T1295 Compatible High Capacity Ink Cartridges supplied by us. I have checked and we do not appear to have received an email from your email addresses, apologies for the inconvenience this has caused you. I will ensure a member of our Customer Service Team contacts you to resolve the matter. Kind regards, Melanie

Posted 7 years ago

“not really compatable”

Helpful Report

Posted 7 years ago

Dear June Thank you for your review. I am sorry that you have had a problem with the cartridges we have supplied. One of the customer service team will contact you shortly to help resolve this. Kind Regards Marianne Cartridge People

Posted 7 years ago

I am sorry that you have had a poor experience. We offer full support and would like to assist you. I see we have not had any correspondence regarding the problems you have experienced. Do you still have the cartridges in question? A member of the team has emailed you directly.

Posted 7 years ago

“To be honest when we order something and we think we will get that staffs very soon it is a huge mistake about that. How it is possible to deliver a order after a week? I'm sorry but this is my honest comment and you should think about that...”

Helpful Report

Posted 7 years ago

Dear Mr Motco Thank you for your review. I am sorry that you have been disappointed with the service you have received. One of our customer service team will contact you shortly to help resolve this matter. Kind Regards Mairanne Cartridge People

Posted 7 years ago

I am sorry that you have been disappointed with the service you have received. One of our customer service team will contact you shortly to help resolve this matter.

Posted 7 years ago

“The cartridges didn’t seem to work in my printer, One leaked very badly although they were supposed to be compatible to my printer I have since been refunded fully to wish I thank you If you could send me a prepaid envelope I will gladly send them back to you.”

Helpful Report

Posted 7 years ago

Dear Mr Goulding Thank you for your review. I am sorry you had a problem with the cartridges that we supplied. I can confirm that a refund has been actioned back onto your account. Please discard the faulty cartridges, we do not reqquire them back on this occasion. Kind Regards Marianne Cartridge People

Posted 7 years ago

“The cartridge I purchased which I was recommended to do so by Cartridge people was not not accepted by my printer and although I carried out all instructions as supplied with the cartridge the machine would not accept it, so I am now left with a cartridge I cannot use but cannot find a way to return it and get an allowance towards purchasing the actual HP cartridge. What to do now??”

Helpful Report

Posted 7 years ago

Dear Mr Rees-Yaeger Thank you for your review. I am sorry that you have had a problem with the cartridge we have supplied. One of our customer service team will contact you shortly to help resolve this. Kind Regards Marianne Cartridge People

Posted 7 years ago

“None of their linked discount codes worked - online assistant didn't know why nor cared why - service folks merely stated links to their site may not work and are not their responsibility for the discounts being fake! Faked discount codes everywhere to build their charges!”

Helpful Report

Posted 7 years ago

“my printer keeps on asking for alignment, my computer keeps on refusing to print with a message that the cartridges are not right and I have each time to take out and reinsert the cartridges.”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you for your review and I am a sorry that you are having problems with a cartridge supplied by us. We want our customers to be completely satisfied with every part of our service and for that reason we offer a not quibble guarantee on all our products. I will arrange for a member of our customer service team to contact you as soon as possible to assist you with your query. Kind Regards Louise Cartridge People

Posted 7 years ago

“Service was fine but the cartridges wouldn’t work in my printer.”

Helpful Report

Posted 7 years ago

Dear Caroline Thank you for your review. I am sorry that you have had a problem with the cartridges that we have supplied. One of our customer service team will contact you shortly to help resolve this matter for you. Kind Regards Marianne Cartridge People

Posted 7 years ago

“The delivery was as expected unfortunately the cartridges described as compatible for my printer did not work.”

Helpful Report

Posted 7 years ago

Dear Mr Garnham Thank you for your review. I am sorry that you have had a problem with the cartridges that we have supplied. I can see that my colleague has emailed you directly, giving you some advice to try with a view to resolving this problem quickly. We are currently awaiting your response to this to enable us to proceed further. I look forward to hearing from you soon. Kind Regards Marianne Cartridge People

Posted 7 years ago

“I ordered two 301XL Cartridges for my HP Envy4500. The first gave me aprox 40 A4 pages and then just stopped printing with no warning of low ink. I exchanged it for the second and again very few pages (I didn't count). I am not sure how much of the problem is to do with my printer and how much with cartridges. In the past I have experienced problems with printer not recognizing the cartridge and was given great customer service with a speedy replacement. The above occurred on a Saturday evening when it was necessary for me to have documents ready for the following morning so I did not contact customer support. Price is great and I will try again but ensure I have other brand spare available.”

Helpful Report

Posted 7 years ago

Thank you for your review. Customer feedback is very important to us. I see we have not had any correspondence regarding the problems you have experienced. We offer full customer support and would like to assist you. A member of staff will be in touch shortly to assist you.

Posted 7 years ago

“struggling with the compatibility of your cartridges”

Helpful Report

Posted 7 years ago

I am sorry to hear you are struggling with the inks purchased from us. To assist you a member of the team will contact you directly to offer full support.

Posted 7 years ago

“I order brand new original toner for my laser printer brother but got refilled, used toner.”

Helpful Report

Posted 7 years ago

Thank you for your review, I will arrange for a member of our Customer team to contact you as soon as possible about this. Kind Regards Louise Cartridge People

Posted 7 years ago

“The cartridges I ordered suddenly the right ones for my machine although the had the correct number on the carton I took many emails before they had to agree Then I was given a refund but was ok Left with o a printer which would not work!”

Helpful Report

Posted 7 years ago

Dear Mr Huckle Thank you for your review. I am sorry that we could resolve the problem that you had with the grey cartridges we supplied. We do use numerous suppliers, so can not guarantee which supplier will be picked from the shelf at point of order, because we are unable to be certain of this, a refund for these items was the best way forward. Please accept my apologies for the inconvenience caused to you on this occasion. Should you require any further assistance, please feel free to contact me. Kind Regards Marianne Cartridge People

Posted 7 years ago

Cartridge People is rated 4.8 based on 115,280 reviews