Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 133,036 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 133,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery & well packaged. Well worth the money as computer paper included too.”

Helpful Report

Posted 2 weeks ago

“Hannah and George in Technical Support and Phil in Customer Services all did a n excellent job in helping me with my Canon Pixma Print Head problems. They arranged for me to get a replacement printer which arrived very quickly . The Returns procedure was also very smooth. I am grateful to all concerned. Richard Woollatt”

Helpful Report

Posted 2 weeks ago

Richard It was a pleasure to read your feedback today. We're delighted to hear that Hannah and George from Technical Support, along with Phil in Customer Services, were able to assist with your Canon Pixma print head issue. Providing quick and effective support is always our aim, so it's fantastic to know the team was able to arrange a replacement printer for you promptly and that the returns process was smooth and hassle-free. We'll be sure to pass on your kind words to everyone involved. Thank you for taking the time to share your experience and for choosing Cartridge People. Your appreciation means a great deal to the team. Kind regards, The Cartridge People Team

Posted 2 weeks ago

“Chatted with Melanie about an issue with a cartridge. Everything was dealt with very quickly and efficiently. Nothing was too much trouble. Thank you.”

Helpful Report

Posted 2 weeks ago

We're delighted to hear that Melanie was able to help resolve your cartridge issue quickly and efficiently. Providing excellent customer service is something we take great pride in, so it's wonderful to know that everything was handled smoothly and that nothing was too much trouble. We'll be sure to pass your kind comments on to Melanie, who will be thrilled to receive your feedback. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 2 weeks ago

“thank you for prompt and helpful responses and good follow up”

Helpful Report

Posted 2 weeks ago

“Sam was very helpful today in letting me know my package had been returned to them undelivered and getting it sent out again. I really appreciated the pro-active approach.”

Helpful Report

Posted 2 weeks ago

We're delighted to hear about your experience with Sam. Providing proactive customer service is something we take great pride in, so it's wonderful to know that Sam kept you informed when your parcel was returned to us and arranged for it to be sent back out promptly. Thank you for recognising Sam's efforts. We'll be sure to pass on your kind comments. We really appreciate your custom and are pleased we were able to get your order back on its way quickly. Many thanks for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Easy ordering and a speedy delivery. I was dubious at first that the non genuine cartridges might not work with my Epson Workforce printer but at half the cost of genuine I had to give it a go. I did speak to a representative on the phone and was more than assured all would be ok and there was no risk. My machine recognized that the cartridges were non genuine but I ignored the warning and carried on. The printer works perfectly and I cannot see the difference between these and the genuine ones, except the price of course! I have since reordered more cartridges to keep in stock. Very satisfied with the service provided.”

Helpful Report

Posted 2 weeks ago

Thank you for your great feedback! We completely understand being a little cautious about switching from genuine cartridges, but we're delighted that you decided to give our compatibles a try. It's fantastic to hear they're working perfectly in your Epson printer and delivering the same great print quality at a fraction of the cost. We're especially pleased that our team could give you the confidence to make the switch. Thank you for your repeat order and for trusting Cartridge People. We look forward to serving you again soon! Kind regards, Team Cartridge People

Posted 2 weeks ago

“Thank you for a efficient and quick service, will definitely use again, highly recommended”

Helpful Report

Posted 2 weeks ago

“Had a query after purchase and Melanie was very helpful and speedily sorted my query. Great service.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience. We're glad Melanie was able to help quickly and that you had great service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Very helpful with my issue”

Helpful Report

Posted 2 weeks ago

“I contacted Cartridge people today (Tuesday 15th Sept) to order a new yellow print cartridge for my printer. I mentioned that the ones I ordered in December last year and I only got round to install them today. One of the cartridges would not stay in the cradle but the three others did. I explained the reason for my order and the agent mentioned that it was within the three year warrantee period and would replace them free of charge. This was a first class service from a great company I have used them for a number of years and this is the first time I have had a problem resolved so quickly. I will definitely continue to use this company.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience. We're delighted to hear that you've been a loyal Cartridge People customer for many years. Although it's unfortunate that one of the cartridges from your December order developed a fault, we're pleased our team was able to help. As the product was still covered by our 3-year guarantee, replacing it free of charge was the right thing to do, and we're glad the process was handled quickly and efficiently. Thank you for your kind words about the service you received. It's wonderful to hear that this was your first issue after years of ordering from us, and that it was resolved to your satisfaction. We truly appreciate your continued support and look forward to serving you for many years to come. Kind regards, Team Cartridge People

Posted 2 weeks ago

“It was quick well packed and arrived safely on time.”

Helpful Report

Posted 2 weeks ago

“Have always used this company over many many years and many different printers. Top grade service, quick delivery....ever reliable! For the first time i had problems with delivery. I know that this is nothing to do with Cartridge People, but lies with the incompetency of DPD blatantly lying about delivery. Many thanks to Si for investigating and understanding what had happened....also thanking him for saying if there were any more delivery delays to get in contact and they would give DPD a proverbial **!@#!! Many thanks Si.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We're delighted to hear that you've chosen Cartridge People for many years and across so many different printers. It's great to know that our service and delivery have consistently met your expectations. We're sorry that this particular delivery didn't go as smoothly as it should have. While courier issues can unfortunately occur, we're pleased that Si was able to investigate the matter, understand what had happened, and provide you with the support and reassurance you needed. We'll be sure to pass your kind words on to Si. Thank you again for your continued loyalty and for taking the time to share your experience. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I need to be able to print an invoice without loging in!”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We're sorry to hear that you found it inconvenient to print an invoice without logging in to your account. If you require any further assistance or more specific support, please don't hesitate to contact our Customer Service team, who will be happy to help. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I had a problem this morning, but Shereer has sorted it out for me, very, very politely and professionally”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Rita. We're delighted to hear that your issue was resolved quickly. Sheree will be pleased to know that her polite, professional, and helpful service made such a positive impression. We really appreciate your feedback and your custom. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Excellent ink cartridges at very good price,also super quick delivery - recommended.”

Helpful Report

Posted 2 weeks ago

“Excellent transaction”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re glad to hear you had an excellent transaction. If there’s anything else you need, please feel free to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Good price, quick service but a sales person rang us up to try and convince us to buy your own brand of cartridge over Canon's and they just would not take no for an answer. I repetably (about six times) had to explain why I did not want to change or try your own brand at this time. Tbh it has put me off slightly buying from you in the future. Its not all about saving money!!”

Helpful Report

Posted 2 weeks ago

Thank you for your review. I'm pleased to hear you found our prices competitive and our service quick, but I'm very sorry that the follow-up sales call left you feeling frustrated. We fully understand that choosing the right cartridge isn't always about price, and your decision should always be respected. I've ensured that your details have been removed from future sales call campaigns, and we will be reviewing the call internally to understand what happened and prevent similar experiences for other customers. Thank you for your honest feedback. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Happy with the cartridges but Evri took what felt like a hundred years to deliver them!”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear that your delivery took longer than expected, although we're pleased to know that you were happy with the cartridges once they arrived. While we work hard to ensure orders are dispatched promptly, we understand how frustrating delivery delays can be when waiting for a purchase. If your order ever takes longer than our expected delivery timescales, please don't hesitate to get in touch. Our team can investigate the matter straight away and provide an update on its progress. Thank you for your patience and understanding. We appreciate your feedback and your custom, and we look forward to serving you again in the future. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Very good service, as usual. The photo pIaper ordered came promptly and in good condition.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re glad to hear the service met your expectations and that the photo paper arrived promptly and in good condition. If there’s anything else you need, please feel free to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I would not recommend Cartridge People as I was given a sales call a day after the order. Then have had countless emails and messages and can't seem to unsubscribe... really not worth it.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are very sorry to learn that your first experience with us has left you feeling disappointed. We understand how frustrating it can be to receive communications that feel excessive, particularly when you are trying to unsubscribe from them. We take feedback like this seriously, as we always aim to provide a positive customer experience. We have now suppressed your details from any future sales and promotional calls, and you have been unsubscribed from our review requests, marketing emails, and promotional communications. If you require any further support or have any questions, please do not hesitate to contact our Customer Service team directly and we will be happy to assist. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 133,036 reviews