Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,611 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect service all the time. Brian”

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Posted 1 month ago

“Our print cartridges arrived on the scheduled date and in good time. They arrived with a return envelope for the used cartridges which saved them from going in the waste bin.”

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Posted 1 month ago

“Cartridge ran out in a week”

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Posted 1 month ago

Thank you for your review. I am concerned to read that you are not satisfied with the life of the cartridge. However, I can see that you have not contacted us directly regarding this issue. All of our products are fully guaranteed, and our Customer Service team would be happy to investigate and provide support. Please get in touch with us directly so that we can review the issue and work towards a suitable resolution for you. We look forward to hearing from you. Kind regards, Customer Service Team

Posted 1 month ago

“Order arrived early from courier. Much better than Royal Mail. I miss my free pen!”

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Posted 1 month ago

“So quick, efficient and reasonably priced ... what more do you want?!”

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Posted 1 month ago

“Always such an easy process ordering and never had any problems with their own brand cartridges.”

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Posted 1 month ago

“Gemma was really great in responding quickly to my email and pointing me in direction of product I was looking for.”

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Posted 1 month ago

Thank you for your review. We're glad Gemma was quick to respond and could point you in the direction of the product you were looking for. Kind regards, Team Cartridge People

Posted 1 month ago

“Thanks for the chat Melanie was very helpful”

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Posted 1 month ago

Thank you for your review. We're glad Melanie was very helpful during the chat. Kind regards, Team Cartridge People

Posted 1 month ago

“Whenever I order from Cartridge People the service is excellent, it always arrives when expected and in fsct it is sometimes earlier than epected, excellent service and product”

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Posted 1 month ago

“Unfortunately compatible cartridge did not work properly but Cartridge People were quick to refund and original cartridge which I also purchased from them was perfect. Thanks Gemma. Note that if a cartridge doesn't work properly although they will replace or refund with no quibble this does NOT include postage costs.”

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Posted 1 month ago

Thank you for your review. I am concerned to read your comment suggesting that the full order was not refunded. Having reviewed your account, I can confirm that a full refund was processed. I'm pleased to hear that the original cartridge worked perfectly and that you were satisfied with the speed of the refund process when the compatible cartridge did not perform as expected. Regarding postage costs, our returns and refund policy is reviewed on a case-by-case basis, depending on the circumstances of the order and return. If you believe there is anything outstanding on your account, please contact our Customer Service team and we will be happy to investigate further. Kind regards, Customer Service Team

Posted 1 month ago

“Very efficient servicr”

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Posted 1 month ago

“The cartridges we required were easy to order, at a reasonable price and arrived in good time. No problems at all. Well done Cartridge People!”

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Posted 1 month ago

“Always easy to order, delivery prompt”

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Posted 1 month ago

“The product range is excellent and I purchase a number of items from them, as and when needed. I have been a customer for many years and the service I receive is always very efficient and helpful and delivery very prompt.”

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Posted 1 month ago

“I've been using these cartridges for years as they offer a decent saving over the OE Canon ones and have been largely happy with them. I once had a coulpe of faulty cartridges which they said they'd send me some replacements but they never arrived. Luckily I had enough spare cartridges to not run out and have had no problems since, despite placing many orders over the years. They arrive quickly too, which is always useful if you've left it late to order some replacements.”

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Posted 1 month ago

“Outstanding service right price and superquick delivery”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“I always use Cartridge People. Excellent merchandise and promp delivery.”

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Posted 1 month ago

“Bought cartridges that were faulty - they were replaced - then told that the cartridge holders were faulty so had to buy them -I am going to put the old cartridge holders back and check them to see if that was the problem ??”

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Posted 1 month ago

“Excellent service from start to finish. My cartridge arrived the very next day, and a really friendly lady called to confirm that I had ordered the correct cartridge and cartridge number. It works perfectly, and I’ll definitely use Cartridge People again. Highly recommended!”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 134,611 reviews