Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,135 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,135 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a very good company and my printer ink comes quite quickly when ordered”

Helpful Report

Posted 1 week ago

“Excellent compatible cartridges. Always provide clear printing.”

Helpful Report

Posted 1 week ago

“One of our cartridges didn’t work. Phoned the advice and was talked through the process to ensure the other one picked up. The defunct one is being replaced. Excellent service thank you”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased we could help via the advice and arrange a replacement for the defunct cartridge. We’ll pass your kind words to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“My set of four ink cartridges delivered promptly and have proved to be fully compatible with my Epson XP 2205 printer. Am very pleased with them.”

Helpful Report

Posted 1 week ago

“Easy to order, good prices, excellent delivery very quick”

Helpful Report

Posted 1 week ago

“Order easily placed and received as expected.”

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Posted 1 week ago

“I reported a minor problem with a colour cartridge which had already printed 880 pages. I sent extra information as requested and by return they sent me a replacement cartridge within 24 hours.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased to hear that the replacement cartridge was sent within 24 hours after you provided the extra information, and that you were satisfied with the service. We’ll pass your kind words to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“Very pleased with initial contact with the Cartridge People and the order that followed, which arrived very quickly. Would definitely order from them again.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased to hear you were happy with the initial contact and that your order arrived quickly. We’ll pass your kind words to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“Many thanks to Louise in Customer Service for her prompt reply to my resent problem with goods purchased. After forwarding more information she was able to arrange for me to get a refund. I have purchased from this company for several years and this is the only time I’ve had to report a problem. I am very impressed with the way Louise handled my complaint, so quickly without any hassle. I highly recommend this company for such excellent service.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased Louise was able to respond promptly and arrange the refund, and that you’ve had such a positive experience with us over the years. We’ll pass your kind words to Louise and the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“Easy to order by telephone. Friendly service. Goods arrived next day. Told that own brand cartridges are full as opposed to other makes. Excellent prices. Second order from company . Will definitely use again.”

Helpful Report

Posted 1 week ago

“Placed an order in the afternoon and received my order the very next day. Excellent service.”

Helpful Report

Posted 1 week ago

“Phil provided a speedy and efficient follow up to my order which was made by letter. Thank you although it is a sad reflection on modern business that transactions cannot be processed by letter.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased Phil was able to provide a speedy and efficient follow-up, and that you appreciated the letter-based service. We’ll pass your kind words to Phil and the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“Very happy with original Canon ink and speediness of delivery”

Helpful Report

Posted 1 week ago

“Web site very difficult to place an order but all sorted now thanks.”

Helpful Report

Posted 1 week ago

“Phil was so helpful with issues I have had with printing, guiding me through the process to determine what the problem was and advising me on the best way forward. Very helpful and prompt responses. Thank you.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased Phil was able to help and guide you through the issue with printing, and that you found our responses prompt. We’ll pass your kind words to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Very helpful”

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Posted 1 week ago

“I had to contact Customer Service as my parcel was returned by Evri. In all honesty I thought it was going to be a 'bit of a do' but my call was answered by Marianne who was lovely. She dealt with my query in an efficient yet friendly way and my parcel arrived (again) the very next day! Thank you Marianne, great service.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased Marianne was able to help and that your parcel arrived the very next day. We’ll pass your kind words to her and the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

“Your courier didn't deliver them the next day (and I paid for next day delivery) They should have arrived on Friday but didn't arrive till the following Tuesday! Evri are useless in my area & never delivery on time”

Helpful Report

Posted 1 week ago

I’m really sorry to hear your parcel didn’t arrive when you expected. That’s not the experience we want for our customers. However, on this occasion you opted for standard delivery, not a Next Day delivery. With Standard delivery most deliveries are arriving within 2 working days after dispatch. However we ask that you allow up to 5 days. For future reference you can opt for Next Day at Checkout. Kind regards, Team Cartridge People

Posted 1 week ago

“Marianne was amazing - speedy service and responded with care. Discovered this website by accident but will be using these guys for all my printers going forward. Good prices and good quality.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re really pleased Marianne provided speedy service and care, and that you’ll be using us for all your printer needs going forward. We’ll pass your kind words to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 week ago

Cartridge People is rated 4.8 based on 127,135 reviews