Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,541 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My replacement cartridge didn't print properly, but after a helpful chat with Wiktoria a replacement was dispatched with no fuss so very pleased with the customer service.”

Helpful Report

Posted 1 week ago

Thank you for letting us know. We’re glad Wiktoria was able to help and that a replacement was dispatched without any fuss. Kind regards, Team Cartridge People

Posted 1 week ago

“Very efficient”

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Posted 1 week ago

“Great service, attention to detail with prompt delivery. Excellent!”

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Posted 1 week ago

“Rachel understand my problem and dealt with it to my satisfaction without fuss or delay.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad Rachel understood your problem and resolved it promptly to your satisfaction. Kind regards, Team Cartridge People

Posted 1 week ago

“Very helpful on the phone. cartridges arrived promtly,pleased with the service.”

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Posted 1 week ago

“I have been buying my new cartridges from Cartridge People for several years now. The service is - and always has been - superb. I can say in all honesty that it would simply not occur to me to look for an alternative source of supply.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience, Jeremy. We’re delighted to hear the service has consistently met your expectations over the years. Kind regards, Team Cartridge People

Posted 1 week ago

“Always a quick service on delivery. Their paper and ink brand work well on our printer”

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Posted 1 week ago

“Good product at a fair pair. Excellent next day delivery.”

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Posted 1 week ago

“I was intending to purchase through Cartridge People a branded print toner but CP convinced me that their own products were now on a par or better with the branded makes and that CP had authentification of this. I was also offered two CP toners for the price of one as a means of convincing me together with a ream of print paper. What was not to like? The proof is of course in the pudding. I am very pleased to say that the quality of the toner and its extended longlevity over the branded type is exactly as 'it says on the tin'. I am delighted with the product. In addition, the manner in which CP conducted themselves during the ordering process was exemplary. I will certainly be returning to CP when the time comes - but as it stands given the offer as above, not for while yet! CP - thank you!”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience, Robert. We’re glad to hear the quality met your expectations and that you were pleased with the ordering process. We appreciate your kind words and look forward to assisting you again when you next need supplies. Kind regards, Team Cartridge People

Posted 1 week ago

“Great customer service from Lucy at Cartridge People. I contacted them as a colour cartridge I had purchased wasn't printing magenta. Lucy replied really quickly and as I explained the processes I had gone through to test and try to clean it she didn't waste my time by asking me to do it all again! No arguments - a replacement cartridge is now on its way. I wouldn't buy from anyone else. Thank you Cartridge People.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience, Jen. We’re glad Lucy could help quickly and that a replacement cartridge is on its way. We appreciate your kind words about Cartridge People. Kind regards, Team Cartridge People

Posted 1 week ago

“Great service. The toner alternative suggested has worked perfectly and saved money too!”

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Posted 1 week ago

“Ordered a Brother printer cartridge - got a phone call to say they could sell me an own brand one instead. Got a great deal as it was less than half the price. Cartridge arrived in good time. I had difficulty inserting the cartridge into my printer. Had a call from a very helpful and friendly guy called Sam who talked me through it and problem solved. Efficient, cost effective and friendly service from start to finish.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad Sam could help and that the call and guidance resolved the issue, and that the cartridge arrived in good time. We appreciate your kind words about our service. Kind regards, Team Cartridge People

Posted 1 week ago

“Very Good Product”

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Posted 1 week ago

“Great service, Liam was a great help , explained the problem i was having with the cartridges and sent a replacement which arrived the next day. Thank you very much.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We’re glad Liam could help and that the replacement arrived the next day. We appreciate your kind words about the service. Kind regards, Team Cartridge People

Posted 1 week ago

“Things do sometimes go wrong but the real test is how a company responds when that happens. My printer had an issue with toner cartridges but Liam helped to diagnose the issue and immediately sent a whole new set of toners. This corrected the problem and the level of customer service has to be applauded. Thank you.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for sharing your experience. We’re glad Liam could diagnose the issue and get a new set of toners sent promptly, and that this resolved the problem. We appreciate your kind words about our customer service. Kind regards, Team Cartridge People

Posted 1 week ago

“I had a great experiences with Cartridge People from start to finish. The ordering process was straightforward, delivery was quick, and everything arrived exactly as expected. The staff are always extremely helpful and go above and beyond. A special thanks to Marianne, who was incredibly helpful and friendly. She answered my questions promptly and made sure everything was sorted without any hassle. It's refreshing to deal with someone who genuinely cares about providing good customer service. We will definitely use Cartridge People again and wouldn't hesitate to recommend them to others.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your kind words. We’re glad Marianne could help and that everything went smoothly from start to finish. We appreciate you taking the time to share your experience. Kind regards, Team Cartridge People

Posted 1 week ago

“Very helpful and efficient”

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Posted 1 week ago

“Thank you so much Sam. I am really pleased to share that you have been extremely helpful and you dealt with my queries swiftly. You service was "excellent". I will definitely contact you for my future purchase. Kind regards”

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Posted 1 week ago

Good afternoon, Thank you for your kind words. We’re glad Sam could help and that you found the service excellent and your queries dealt with swiftly. We appreciate you taking the time to share your experience. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Fast delivery. Exactly what I wanted. Thank you”

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Posted 1 week ago

“Liam was really helpful in sorting out a missing ink from a damaged package for me. Very polite and responsive. Good customer service thankfully matches your great products.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your kind words. We’re glad Liam was able to help with the missing ink from the damaged package and that you found him polite and responsive. We appreciate you taking the time to share your experience. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

Cartridge People is rated 4.8 based on 129,541 reviews