Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 126,786 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 126,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quick delivery. Also, very friendly and useful help from Caroline when I had a problem with the printer.”

Helpful Report

Posted 1 week ago

Thank you for your review, the reviewer. I’m delighted to hear you had excellent service and that Caroline could help you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 week ago

“A massive thank you to Aden for helping me to find that missing invoice! His dedication and 'can do' attitude made my day much easier. If you need somebody to go the extra mile, Aden is the person”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 review, the reviewer. I’m delighted Aden could help find the missing invoice and that his dedication made your day easier. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 week ago

“I had a problem halfway through an own-brand cartridge where yellow stopped printing - sorted in less than 5 mins and a replacement on the way - amazing customer service!”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 review, Beth. I’m delighted to hear you had such a quick fix and that a replacement is already on its way—great to hear our customer service hit the mark for you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 week ago

“The courier company claimed they had tried to deliver 3 times whereas they had only tried once and they informed me they were sending the parcel back to Cartridge People. I messaged Cartridge people and they responded immediately that a replacement was on its way to me. How refreshing to receive such great service!”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad to hear the miscommunication with the courier was resolved and that a replacement is already on its way. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 week ago

“Thank you Gemma excellent service, very polite and knowledgeable. Hopefully problem sorted. Thanks. Steve”

Helpful Report

Posted 1 week ago

Thank you for your review. I’m glad to hear Gemma provided excellent service, was very polite and knowledgeable, and that you hope the problem is sorted. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 week ago

“Great company, competitive prices and goods received quickly.”

Helpful Report

Posted 1 week ago

“Had my order replaced by Sam within 24 hours. He was very helpful and efficient.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a review. I’m glad Sam could replace your order within 24 hours and that you found him helpful and efficient. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 1 week ago

“Whenever I phoned through an order with the cartridge people I find the staff at the other end of the phone are absolutely delightful, polite and extremely helpful. The cop just a brilliant and very good value as well as the A4 paper.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad to hear our staff were delightful, polite, and extremely helpful, and that you found us brilliant and good value, including the A4 paper. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Day 1 - an open empty envelope. I contacted Customer Services. Chris arranged for a repeat despatch. Day 2 it arrived. Thank you. Very satisfied.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad to hear Chris could arrange a repeat despatch and that you’re very satisfied with the outcome. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Excellent product, great value for money and staff are always so polite and helpful with any query I might have. Delivery is always quick and punctual too. I would definitely recommend The Cartridge People for all office needs!!”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad to hear you’re happy with the product and that you found value for money, and that our team has been polite and helpful. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Chris has been very helpful, as my first order was lost by Evri for some reason. They have replaced my order with no resitation. Therefore 5 stars.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad Chris could be very helpful and that we could replace your order without hesitation. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“The service from Cartridge People was outstanding. Lindsay, in particular, was incredibly helpful and patient. For my future needs I'll be staying with them.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad Lindsay could be so helpful and patient, and that you’ll be staying with us for your future needs. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Excellent service. Easy to order, came bang on time and very happy with the cartridges.”

Helpful Report

Posted 1 week ago

“Grateful to Sam for sorting out the best deal for my requirements. Very friendly, efficient service.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your review. I’m glad Sam could sort out the best deal for your requirements and that you found the service friendly and efficient. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“First class products & company. Delivery & queries very quick. Used your printer ink & photo paper,never been disapointed with the quality.”

Helpful Report

Posted 1 week ago

“Excellent service. I am a return customer.”

Helpful Report

Posted 1 week ago

“Caroline was quick, to the point and was very helpful in taking my order.”

Helpful Report

Posted 1 week ago

Good morning, Thank you for your review. I’m glad Caroline was quick, to the point and very helpful in taking your order. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People.

Posted 1 week ago

“Couldn’t order on line for some unknown reason. Ordered by phone and was connected to Lindsay who was very kind, polite and professional. Credit to your company. You should try to update your online ordering site,it is awful.”

Helpful Report

Posted 1 week ago

Good morning, Thank you for your review. I’m glad Lindsay was kind, polite and professional, and I appreciate your feedback about the online ordering site. We’ll pass that on to the team to look into. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Sam was very efficient and relaxed to deal with. Excellent work.”

Helpful Report

Posted 1 week ago

Good morning, Thank you for your review. I’m glad Sam was efficient and relaxed to deal with. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 week ago

“Ordered some cartridges for my Brother HL-L3230CDW laser printer along with some Avery clear labels. They were ordered yesterday afternoon and were with me before 9am this morning. Can't fault that for service. Quality of items is perfect as always (I get through loads of these as the labels are used for product labelling, not addresses) and the laser printer is used for running everything from instructions to invoices to labels. Quality is an important factor and products from Cartridge People are always of the best quality.”

Helpful Report

Posted 1 week ago

Cartridge People is rated 4.8 based on 126,786 reviews