Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 115,216 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 115,216 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and easy to select the relevant cartridges. They have a good range so suit any printer. Items arrives very quickly and I liked receiveing afree gift - pen (handy for all those notes). Also included was a pre-paid recycling envelope ready to ruturn you used cartridges. Good to know that I'm doing my bit for the enviroment.”

Helpful Report

Posted 1 week ago

“The whole process of ordering and and delivery went very well. The cartridges came in a well protected package. The Cartridge People's own cartridges work well in my HP printer, too.”

Helpful Report

Posted 1 week ago

“Fully satisfied with the availability and price of cartridges for my HP 1025 printer. Also delivery was exactly as offered. A very good service”

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Posted 1 week ago

“I found Wiktoria to be most helpful. I was troubled by a defective cartridge and once I notified them and provided a "Test sheet" Wiktoria recognised this and promptly sent out a replacement. Pleased with the courteous and respectful service.”

Helpful Report

Posted 1 week ago

Good Afternoon, Thank you for your amazing review, Sher! We're thrilled to hear that Wiktoria was able to assist you promptly with your cartridge issue. Providing courteous and respectful service is at the heart of what we do, and we’re glad it made a positive impact on your experience. If you need any further support, we’re always here to help! Warm regards, Cartridge People

Posted 1 week ago

“Excellent speedy service, fantastic telephone query support, I had a problem with compatible cartridges these were replaced with correct ones for my printer, full refund within 24hours, excellent service all round.”

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Posted 1 week ago

Thank you so much for your fantastic review, Robert! We're delighted to hear that you received speedy service and found our telephone support helpful. It's wonderful to know that we were able to resolve your issue swiftly and efficiently. Your satisfaction is our top priority! If you need anything else, please feel free to reach out! Warm regards, Team Cartridge People

Posted 1 week ago

“We had an issue with our printer not recognising a new ink cartridge. We messaged Cartridge People and a replacement showed up the next day! Thank you Alison, for sorting out the issue so quickly! We are really grateful!”

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Posted 1 week ago

Good Afternoon, Thank you for your wonderful review! We're thrilled that Alison was able to resolve the issue with your ink cartridge so swiftly. Your appreciation means a lot to us, and we’re always here to assist you with any future needs. Warmest regards, Cartridge People

Posted 1 week ago

“Trustworthy company with on time delivery.”

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Posted 1 week ago

“Cartridge People were quick at despatching . However their courier EVRI were extremely poor. They photographed the package whilst holding it and standing on the roadside and then just chucked it over the gate ( which wasn't locked and was perfectly accessible), leaving it 10 yards from the house and completely at risk of rain or being taken by a passer by”

Helpful Report

Posted 1 week ago

Good Afternoon, Thank you for your feedback! We're glad to hear that the dispatch was quick. However, we sincerely apologise for your experience with the courier service. We understand how frustrating it can be when deliveries don't meet expectations, and we'll be sure to look into your comments regarding Evri to improve the overall experience for our customers. If there's anything else we can assist you with, please don't hesitate to reach out! Best wishes, Cartridge People

Posted 1 week ago

“Faultless service. Many thanks.”

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Posted 1 week ago

“Easy to place order, fast delivery”

Helpful Report

Posted 1 week ago

“The Cartridge People provide excellent customer service. We have problems with delivery on Isle of Wight, but they get on to it. I haven’t used the cartridges yet, so cannot yet comment upon quality.”

Helpful Report

Posted 1 week ago

“Always have items in stock and very prompt delivery”

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Posted 1 week ago

“All good....”

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Posted 1 week ago

“Continues to harass me with emails regarding writing a review. I came to this company with the sole purpose of buying printer ink. Im not here for a social gathering or with the intention to accept a million emails. I just wanted printer ink. Leave me the hell alone.”

Helpful Report

Posted 1 week ago

Hi Kirsty, Thank you for sharing your feedback. I’m genuinely sorry to hear about the email communications you've been receiving. It's certainly not our intention to overwhelm you. We understand that your primary focus was simply purchasing printer ink, and we respect that. You can adjust your email preferences directly in your account settings to reduce the number of promotional messages you receive. We appreciate your input and will take your comments into consideration as we work to improve our customer experience. Best wishes, Cartridge People

Posted 1 week ago

“Excellent service, best prices.”

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Posted 1 week ago

“Quick delivery and excellent service if needed.”

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Posted 1 week ago

“Price and Delivery are excellent, as are any communications you may require.”

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Posted 1 week ago

“Excellent service, Very efficient, Goods arrived on time. Would recommend this company.”

Helpful Report

Posted 1 week ago

“Alison dealt with my query very quickly and efficiently. We are using the own brand cartridges and they seem to be just as good as HP for significanlty less cost.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review! We're delighted to hear that Alison was able to assist you so efficiently and that you've found our own brand cartridges to be a fantastic value. Your feedback on their quality means a lot to us, and we’re here to support you anytime! Best wishes, Team Cartridge People

Posted 1 week ago

“So helpful and courteous”

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Posted 1 week ago

Thank you for your kind review, Margaret! We’re thrilled to hear that you found our team helpful and courteous. Providing great service is what we strive for, and your feedback truly motivates us. If you ever need assistance, don’t hesitate to reach out! Warm wishes, Team Cartridge People

Posted 1 week ago

Cartridge People is rated 4.8 based on 115,216 reviews