Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 131,489 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 131,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sheree dealt with my issue super fast and efficiently and I am pleased with the outcome”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad Sheree dealt with your issue quickly and efficiently, and that you’re pleased with the outcome. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 1 week ago

“Great advice about the type of cartridge and excellent delivery.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad our guidance on cartridge types and the delivery met your expectations. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 1 week ago

“Very happy with the customer service I have received when one of the own brand cartridges I bought cold not be used in my HP printer due to an error message. All the other ones worked fine.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad our customer service could help when one of our own brand cartridges wasn’t compatible with your HP printer, and that the others worked fine. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 1 week ago

“I use Cartridge People all the time - fast delivery, good product and service is always excellent. My latest interaction with Phil was fast and resolved my query.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you use Cartridge People and that you’re happy with fast delivery, good product, and excellent service. It’s great to hear Phil helped and resolved your query quickly. Kind regards, Team Cartridge People

Posted 1 week ago

“I always chose Cartidge people for my office supplies. The selection is great, competitive prices and speedy delivery of items.”

Helpful Report

Posted 1 week ago

Thank you for your review, Carolyn. We’re glad you choose Cartridge People for your office supplies and that you’re happy with the selection, competitive prices and speedy delivery. Kind regards, The Cartridge People Team

Posted 1 week ago

“Simon Heath was very helpful and friendly. I will be buying more cartridges from the company in the future”

Helpful Report

Posted 1 week ago

Thank you for your review, Peter. We’re glad Simon was helpful and friendly, and that you plan to buy more cartridges with us in the future. Kind regards, The Cartridge People Team

Posted 1 week ago

“Ordering system very good. Customer service was very helpful and gave very good helpful advice.”

Helpful Report

Posted 1 week ago

Thank you for your review, Geoffrey. We’re glad the ordering system worked well for you and that our customer service could provide helpful advice. We appreciate your feedback and are here to assist if you need anything else. Kind regards, The Cartridge People Team

Posted 1 week ago

“Sam quickly understood the issue I raised, and promptly sent an Email instructing me on how to complete a purchase. I also raised the criticism of EVRi - the worst possible choice for couriers. It is a pity that Sam or his colleagues cannot persuade your managers to pick Royal Mail or other reputable couriers instead of EVRi.”

Helpful Report

Posted 1 week ago

Thank you for placing your first order with us and for taking the time to leave a review. We're delighted to hear that Sam quickly understood the issue you were experiencing and was able to provide clear instructions to help you complete your purchase. Thank you also for sharing your feedback regarding our delivery partners. We appreciate your comments and understand that courier preferences can vary based on personal experiences. We do offer alternative delivery options at checkout, which may be useful for any future orders should you prefer a different carrier. Thank you for choosing Cartridge People. We appreciate your support and hope to be of service again soon. Kind regards, The Cartridge People Team

Posted 1 week ago

“An initial error with the Magenta cartridge not working,was rectified immediately by Liam, and he had been very patient in explaining what I needed to do to send a picture of the printout using the faulty cartridge. The only suggestion I would make is to be very explicit when telling the customer what the full email address is, for sending the photo by email . Once I typed it correctly with no typos ( I am good at those!), and the full email address, Liam sent it with no further problems .”

Helpful Report

Posted 1 week ago

Thank you for your first order with us, and thank you for taking the time to leave a review, Jill. We're sorry to hear there was an initial issue with the magenta cartridge, but we're delighted that Liam was able to resolve it quickly for you. We'll be sure to pass on your kind words. He'll be pleased to hear that his patience and guidance helped you send the printout image and get the issue sorted. Thank you for choosing Cartridge People. We appreciate your support and look forward to helping you again in the future. Kind regards, The Cartridge People Team

Posted 1 week ago

“Thank you to Hannah who provided help and advise with a printing problem. Cartridge People are an excellent company to deal with. Good quality products and prompt delivery.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us such a lovely review, Gill. We're delighted to hear that you've had a positive experience with Cartridge People and that you're happy with the quality of our products and prompt delivery service. I'll be sure to pass your kind comments on to Hannah, who will be pleased to know that her help and advice with your printing problem made a difference. We really appreciate your support and look forward to helping you again in the future. Kind regards, The Cartridge People Team

Posted 1 week ago

“Patient assistant! It took me 3 times to make a decision! Thank you”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re glad Simon could support you through the decision process and that you’re happy with the help you received. Kind regards, Team Cartridge People

Posted 1 week ago

“Despite difficulties experienced during my transaction, it was dealt with quickly, professionally and respectfully. Delivery was extremely fast. Recommended.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad the difficulties were dealt with quickly, professionally and respectfully, and that the delivery was extremely fast. We appreciate your recommendation. Kind regards, Team Cartridge People

Posted 1 week ago

“While the company are very efficient and super helpful, they still use EVRI for deliveries who are just terrible, you don't know where your parcel will end up. Fix this for perfect reviews.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad our team were helpful and efficient. We’re sorry to hear about the issues with EVRI deliveries. We appreciate the feedback and will pass it along to the relevant teams to review. Kind regards, Team Cartridge People

Posted 1 week ago

“I have used cartridge people for a while now, happy with the service 😀”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re glad you’re happy with the service. Kind regards, Team Cartridge People

Posted 1 week ago

“I had an issue with my order and experienced a delay with the delivery. Vicky was very helpful, professional and kept me informed throughout the process. Thank you, Vicky, for your excellent customer service.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We apologise for the delay with your delivery and appreciate your patience while we resolved the issue. We're delighted to hear that Vicky was helpful, professional, and kept you informed throughout the process. Thank you for taking the time to recognise her excellent customer service. We will be sure to pass your kind comments on to her. Kind regards, Team Cartridge People

Posted 1 week ago

“The customer service (which involved actively helping to save money) was really good and exceptionally helpful.”

Helpful Report

Posted 1 week ago

Thank you for your kind review, Karen. We’re glad our team could help you save money and that you found the assistance exceptionally helpful. Kind regards, Team Cartridge People

Posted 1 week ago

“Aden was very helpful when my bank card had a problem form ordering online, and once the bank had corrected the error their side, he quickly go the order sorted and on it's way. Thank you Aden Alastair Young - Director - Broadside Customs Clearance Agency Ltd”

Helpful Report

Posted 1 week ago

Thank you for your review and for your many years of loyalty. We're delighted to hear that Aden was able to help when you experienced an issue with your bank card while placing your order online. Once the bank had corrected the error, Aden acted quickly to get your order processed and on its way to you. Thank you for taking the time to recognise Aden's excellent service. We're sure he'll be delighted to receive your kind feedback, and we will be sure to pass on your comments. Thank you again for your continued custom and support over the years. Kind regards, Team Cartridge People

Posted 1 week ago

“Sheree was very patient and informed me off al my options and I am confident that my order is correct and will arrive safely . Great price too.”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re really glad Sheree could go through your options and help you feel confident about your order arriving safely. It’s great to hear you found the price helpful as well. Kind regards, Team Cartridge People

Posted 1 week ago

“Team member was very helpful , check all my details made sure I was ordering correct ink for my printer, payment was easy over a quick easy helpful service have used many times before and will continue to do so”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re glad Simon could help ensure you ordered the correct ink and that the service was quick and easy. We appreciate your continued support. Kind regards, Team Cartridge People

Posted 1 week ago

“Had an issue regarding a ribbon and George was very helpful and sorted the issue out for me within 24 hours.”

Helpful Report

Posted 1 week ago

Thank you for your review, Tina. We’re really glad George could help and sort the issue within 24 hours. If you need anything else, we’re here for you. Kind regards, Team Cartridge People

Posted 1 week ago

Cartridge People is rated 4.8 based on 131,489 reviews