“Items were exactly as required, although I was surprised that having telephoned you was told you did not supply the items required. As the web page was open I decided to cross check the information given on the phone, so much to my surprise the Dymo tapes were available and I ordered. How easy it could have been to loose an order for lack of tenacity by the phone operator!!!!”
I am sorry for the confusion you experienced over the information given on the phone. I’m glad the items were exactly as required and you were able to cross-check online.
Kind regards,
Team Cartridge People
“Contacted you regarding cleaning cartridges; Liam was incredibly helpful and gave great advice without any pressure to order
I'd gladly recommend the service and will definitely order my ink cartridges from you in the future
Alan”
Thank you for taking the time to share your feedback..
We’re really glad to hear that Liam was incredibly helpful and that you felt no pressure to order. It’s great to know you’d recommend us and that you’ll be ordering your ink cartridges from us in the future.
Kind regards,
Team Cartridge People
“Sam at Cartridge people helped me with an order today, friendly, really efficient,
made over the telephone, well done Sam. Looking forward to receiving my order
asap. thank you”
Thank you for taking the time to share your feedback.
We’re really glad to hear Sam provided friendly and efficient assistance over the phone, and that you’re looking forward to receiving your order.
Kind regards,
Team Cartridge People
“Excellent supplier. Deliveries very quick but on one occasion a £300 odd order was not properly delivered by the courier and left perilously on the doorstep of our closed shop next to the public pavement!”
Thank you for taking the time to share your feedback.
We’re really glad Aden provided helpful advice and offered a quick solution for the ink emergency.
Kind regards,
Team Cartridge People
“Phil was very helpful when I raised an issue with a faulty, leaking cartridge own brand cartridge. He helped to problem solve and when the issue was still present he arranged a replacement to be sent out.”
Thank you for taking the time to share your feedback.
We’re really glad Phil could help problem solve and arrange a replacement for the faulty cartridge.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad Phil provided quick and efficient help with your query.
Kind regards,
Team Cartridge People
“Prompt delivery and great support from Gemma when initial package was damaged on delivery and items missing (courier issue) - all items no safely received!”
Thank you for taking the time to share your feedback.
We’re really glad to hear that Gemma provided prompt support and that you received all items safely despite the courier issue.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad Wendy was helpful on the phone and that your deliveries arrived quickly and well packaged.
Kind regards,
Team Cartridge People
“Excellent service again.
For whatever reason I was having trouble paying for my order online. Decided to try later but I received a call from the Cartridge People team who were able to complete my order!
The cartridges arrived a couple of days later.”
