Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,220 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product from the cartridge people and Vicky was very very helpful Making sure I received them”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Vicky could help and that you received them. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Delivery is very prompt. I had reported that a maintenance cartridge hadn’t functioned properly. Problem was resolved quickly and efficiently by Lucy.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Lucy could help and that the resolution was quick and efficient. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent products and most helpful customer service when I phoned about an ordering problem. The prompt support from Wiki sorted out the difficulties quickly. She was most efficient and polite. Thank you very much Wiki!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Wiki could help and that the support was efficient and polite. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Wiki was quick and polite handling a tracking query.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Wiki could help and that the tracking query was handled quickly and politely. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Cartridge People meets my needs. I don't do an excessive amount of printing and the Cartridge People owner brand toner is sufficient for what I need. It's at an affordable cost and the delivery is quick and free. Perfect!”

Helpful Report

Posted 2 months ago

“The toners I ordered arrived well packaged and on time. Unfortunately I ordered the wrong ones. When I contacted customer services, Lindsay was very understanding and organised a returns label and refund, and I ordered the correct ones, which arrived the following day. She could not have been more helpful and I would certainly use The Cartridge People for my printing requirements.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Lindsay could help and that the return, refund, and next-day replacement went smoothly. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I have just spoken to Max at Cartridge People and he was so helpful with my order. Very informative and certainly knows his trade. Thank you. Michael”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Max could help and that you had a great experience. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Sam was very nice and helpful problem solved straight away can get ink everywhere but the service is extremely good . 5 stars 🌟 thanks Ian Jones”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Sam could help and that you had a great experience. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“We had many orders from Cartridge people and the customer service is always great. My latest order included some prepaid postage bags to return empty cartridges for recycling which is always a good thing. I emailed customer service to ask for some larger bags to return toner cartridges and Chris responded within minutes to say bags will be sent today. Many thanks”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Chris could help and that you had a smooth experience with your orders and the recycling bags. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I am well know in my circle of friends as being the least tech person you can possibly imagine so I was terrified when I had to place an order for ink cartridges. But I was saved by Sam. What a star. He was courteous, patient, helpful towards me and could not have helped me more. When I rang to say I was lost and didn't know what to do next. He just helped me through every stage. You have an excellent employee and should hold on to him. I am actually looking forward to ordering again. Well done Sam.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Sam could help and that you felt supported throughout the process. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Sent a query in, within an hour I had a response from Marianne which was very helpful.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Marianne could help and that you received a quick response. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Contacted Cartridge People with a query about compatible cartridges and Gemma got back to me almost immediately. Addressed all my concerns and provided the link to order the appropriate cartridges.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad Gemma could help and that you found the right cartridges. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Fast delivery and good product”

Helpful Report

Posted 2 months ago

“I could not get my card used on website. The lady rang me and had the patience to sort things out. Excellent service.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this. We’re really glad the agent could sort things out and that you experienced excellent service. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“What a great service. Thank you. I'll definitely buy from you again.”

Helpful Report

Posted 2 months ago

“I had an issue with a product that I purchased and the customer service was outstanding. Communication was really prompt and personal and just made sense. It was handled by Aden and went well beyond the service I've received in other companies. All resolved very quickly and to my satisfaction. Would recommend highly.”

Helpful Report

Posted 2 months ago

Good morning. Thank you for taking the time to share this. We’re really glad Aden could help and that the resolution exceeded your expectations. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I had an issue with two cartridges this morning. I called and spoke to Lucy who sent me an email with a possible solution. This worked immediately. Thank you.”

Helpful Report

Posted 2 months ago

Good morning. Thank you for taking the time to share this. We’re glad Lucy could help and that the suggested solution worked immediately. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Brilliant service all round. Phil and Lucy in customer service are very helpful. I love their own brand ink products too. Great communication and support”

Helpful Report

Posted 2 months ago

Good morning. Thank you for taking the time to share this. We’re glad Phil and Lucy could help and that you’re enjoying our own brand ink products as well. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Simon delivered 5 star customer service. He assisted me with my order and replaced a fault in a day. Very fast helpful service”

Helpful Report

Posted 2 months ago

Good morning. Thank you for taking the time to share this. We’re glad Simon could help and that you experienced fast, helpful service with a replacement completed in a day. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Gemma was extremely polite and helpful. Very easy to deal with and prompt in her actions.”

Helpful Report

Posted 2 months ago

Good morning. Thank you for taking the time to share this. We’re glad Gemma could help and that she was polite, easy to deal with, and prompt in her actions. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

Cartridge People is rated 4.8 based on 127,220 reviews