Thank you for taking the time to share your experience, Heather. We’re really glad Liam provided polite and helpful support and followed up after resolving your query.
Kind regards,
Team Cartridge People
“CP telephoned me when I ordered more expensive brand inks, to offer it's own. When I explained my reasons I received a very helpful call from Aden who talked me through possible ways of resolving the issues I was experiencing with my printer.
They worked.
As someone having to learn how to fix her own printer after years of it being someone else's job, his friendly help was much appreciated.”
Thank you for sharing your experience. We’re really glad Aden could help and that the suggestions resolved the printer issues, especially as you’re learning to fix it yourself.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience. We’re really glad to hear that ordering was easy, delivery was speedy, and that Liam promptly resolved your query.
Kind regards,
Team Cartridge People
Thank you for sharing your experience. We’re glad to hear the delivery was prompt and that helpful assistance helped with the ink selection and guarantee. Here’s to it continuing to work well for you.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience, Rohanie. We’re glad Sam was polite and helped resolve your issue.
Kind regards,
Team Cartridge People
“Always happy with the price of items and have this time placed a large order. However I had a little issue with one of my cartridges which was quickly resolved by Marianne. She’s sending me a replacement cartridge and a good will gesture in my account. I’ve been using this company for many years and would not choose to go elsewhere. It supports my business well.”
Thank you for taking the time to share your experience, Sara. We’re glad to hear Marianne resolved the issue quickly and that you’ve had a long-standing relationship with us.
Kind regards,
Team Cartridge People
“I have an HP printer and have been purchasing the Cartridge People's own brand/refilled cartridges for years. On the VERY ODD occasion there have been problems, they have sorted it immediately. Customer support is excellent. My HP printer accepts the cartridges as being original HP.”
Thank you for taking the time to share your experience, Keith. We’re glad to hear our support helped promptly and that your HP printer recognises our cartridges.
Kind regards,
Team Cartridge People
“I recently ordered a replacement cartridge from Cartridge People for my elderly HP Laserjet 1100. They've supplied several of these over the years and they've always been satisfactory. This time however the cartridge produced a very poor print quality, and after some correspondence with Gemma at Cartridge People, including test prints, she agreed to credit me. The service I received from Gemma was efficient and prompt - she couldn't have been more helpful - but there's no getting away from the fact that the product supplied was unusable, and I'm still without a replacement cartridge for my printer. Will I use Cartridge People again? Probably, but my confidence has been somewhat shaken.”
I’m sorry to hear the cartridge couldn’t be used and that you’re left without a replacement. It’s good to know Gemma’s support was efficient and helpful.
We appreciate your feedback and will pass this on to the team. If you’d like further assistance, please contact support.
Kind regards,
Team Cartridge People
“I contacted Cartridge People earlier today informing them I had not received my order. Shortly after I received a call from Sam, who dealt with my problem straight away. He was pleasant and efficient & I now look forward to receiving my order on Wednesday.
Thank you Sam”
Thank you for taking the time to share your feedback. We’re glad Sam could help and that you found the call pleasant and efficient, and that you’re looking forward to your order arriving on Wednesday.
Kind regards,
Team Cartridge People
“Had a problem with a black cartridge as part of a twin pack on my first order. Colour was fine and after trying to sort it, Liam said he would send a new cartridge which is very much appreciated.”
Thank you for taking the time to share your feedback. We’re glad Liam could arrange a replacement for the faulty black cartridge.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback. We’re glad SAM could help and that you had a pleasure dealing with Cartridge People once again.
Kind regards,
Team Cartridge People
