Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,979 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my delivery problem was sorted in quick, helpful and encouraging manner”

Helpful Report

Posted 1 month ago

“I cannot fault this Company. Apart from always giving good value for money, they could not be more helpful when a problem occurs. I had a very complicated (to me) issue and they were very helpful and understanding. Special thanks to Lindsay for sorting things out in a patient and professional manner.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Alan. We’re glad Lindsay could assist in a patient and professional manner, especially with a complicated issue. Your feedback is really appreciated. Kind regards, Team Cartridge People

Posted 1 month ago

“Very helpful on the telephone. Easy website to use.”

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Posted 1 month ago

“Excellent service from Marianne with very prompt reply from her with clear instructions as to how to return.Very impressed.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Marianne could provide a prompt response and clear return instructions. Your feedback is greatly appreciated. Kind regards, Team Cartridge People

Posted 1 month ago

“Brilliant service and product”

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Posted 1 month ago

“I sent in an email request to customer services, late afternoon and shortly after received a telephone call answering my query. I was able to place my order via the tele[hone there and then. All done promptly, politely and efficiently. Many thanks, Simon B.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Mel. We’re glad our team could assist promptly and politely, and that you were able to place your order smoothly. Kind regards, Team Cartridge People

Posted 1 month ago

“Great service”

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Posted 1 month ago

“I didn't have a bad experience, it was a very good experience. I ordered something that I later realised I didn't need, I already had a stock that I had forgotten about. I sent a cancellation message which was dealt with very promptly and efficiently by Emma who arranged the cancellation and a refund. I was very impressive with such satisfactory and friendly service.”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. I’m glad Emma could assist promptly with the cancellation and refund, and that you had a satisfactory experience overall. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam was very helpful, quick to respond and resolved my issue with faulty cartridge promptly. Many thanks Beverley Preston”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Beverley. We’re glad Sam could help quickly and resolve the issue with the cartridge. Your feedback is greatly appreciated. Kind regards, Team Cartridge People

Posted 1 month ago

“Ordered cartridge easily but after reaching the basket found we could not put in our address so abandoned it for the evening. Next morning we received a phone call enquiring what went wrong and putting through our order which arrived within two days - very happy!”

Helpful Report

Posted 1 month ago

“Rachel was very helpful, when I explained the issue we had with a replacement toner. she had no issue replacing the cartridge, fortunately we had purchased 2 and the second one works as it should. as usual your customer service is very good. we expect to see the replacement cartridge in the next couple of days. many thanks”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Rachel could assist with the replacement toner and that the second cartridge works as it should. We hope the replacement cartridge arrives soon. Warm regards, Team Cartridge People

Posted 1 month ago

“Lucy was really helpful when I couldn't find my delivery. She traced the tracking and the photo of my front door. After another search at home I found the parcel and rang back to say so, speaking to Caroline that time. However, she could see what had happened previously and updated Lucy, too. I'm very impressed with such customer service!”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Anne. I'm glad Lucy could trace the tracking and the photo of your front door, and that Caroline updated Lucy after your call. We're really pleased you were impressed with the customer service. Kind regards, Team Cartridge People

Posted 1 month ago

“Very helpful response by Sam following my complaint relating to the newly installed inkjet cartridges - which did not function in my HP photo envy 7134 printer. Following my attempts at getting the new cartridges to be recognised by my printer, which were not successful, Sam has arranged for new replacements. Good service, as usual from Cartridge People!”

Helpful Report

Posted 1 month ago

Thank you for your feedback. I’m glad Sam could help after your complaint and arrange replacement cartridges. Kind regards, Team Cartridge People

Posted 1 month ago

“I had two cartridges that were not communicating with my printer. I had spoken to someone previously but was unable to resolve the problem with the protocol suggested. The lady I spoke to today said she would send me replacement cartridges immediately. Good customer service!”

Helpful Report

Posted 1 month ago

Thank you for your feedback. I’m glad the team could help and arrange replacement cartridges promptly. Kind regards, Team Cartridge People

Posted 1 month ago

“Thank you to Gemma who dealt with my query so efficiently. I really appreciate the quick response, she went over and above to help me. I wouldn't get my ink cartridges from anywhere else.”

Helpful Report

Posted 1 month ago

Thank you for your kind words about Gemma. I’m really glad she was able to help quickly and go above and beyond for you. Kind regards, Team Cartridge People

Posted 1 month ago

“Very good customer service from Sam over a delivery problem caused by the courier. Not the fault of Cartridge People but they still refunded the delivery charge without me even having to ask. I've always found their service to be excellent.”

Helpful Report

Posted 1 month ago

Thank you for your kind words about Sam. I’m really glad the delivery issue was resolved and that you’ve consistently had excellent service. Kind regards, Team Cartridge People

Posted 1 month ago

“I found Melanie very helpful with my ink cartridge order. Goods arrived safely and very quickly. Thanks”

Helpful Report

Posted 1 month ago

Thank you for your kind words about Melanie. I’m really glad your ink cartridge order arrived safely and quickly. Kind regards, Team Cartridge People

Posted 1 month ago

“Good friendly professional dyf”

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Posted 1 month ago

“prompt reliable reasonably priced”

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Posted 1 month ago

“Louise was very helpful in diagnosing my printer problem for me. She credited me for the wrong ink and processed my order for the correct ink. This was done very professionally and politely. Thanks Louise for easing my problem.”

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Posted 1 month ago

Thank you for taking the time to leave a review. I’m really glad Louise was helpful and handled the ink issue professionally. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,979 reviews