Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,763 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cartridge People have a good website. The ink cartridges that I've bought from them are good quality and a very reasonable price. On the one occasion that I rang their Service Department, they were very helpful.”

Helpful Report

Posted 3 months ago

“ordering easy, prices good and excellent customer service. My order was dispatched quickly but unfortunately via Evri. I have had several bad experiences with Evri either not delivering or delivering very late and on this occassion it was no different. After a week I contacted Cartridge People who handled everything professionaly and re sent the item via DPD who delivered it 2 working days later.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really pleased to hear that our team handled the issue professionally and got your item re-sent via DPD, arriving promptly. We’ll pass your kind comments on to the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“My issue with an ink cartridge order was swiftly and efficiently dealt with by Cartridge People, namely Si. Si replied promptly and facilitated a solution within a very short timeframe, which I really appreciated. Cartridge People’s customer service is excellent.”

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Posted 3 months ago

Thank you for sharing your experience. We’re really pleased to hear that Si quickly resolved your issue and that you were satisfied with the service. We’ll pass your kind comments on to Si. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I had a problem using own label ink cartridges from Cartridge People. I contacted Customer Service and both Rachel & Melanie were really helpful. Initially they helped me trouble shoot my printer settings and then, when it proved impossible to use the cartridges, they speedily facilitated a credit to my account and the arrangements to returnthe remaining unopened cartridges from my order. Top notch service. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really pleased to hear that Rachel & Melanie were helpful and that the issue was resolved quickly. We’ll pass your kind comments on to them. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“For many years, I have relied on Cartridge People for all my printing needs and have consistently received five-star service from everyone at the company. Their commitment to outstanding customer care has never faltered, making each interaction a positive experience. I have used Cartridge People’s own brand of inks in my Canon Pro 1000 printer and have never encountered any issues. The quality and reliability of their inks have been exceptional, ensuring that my printing requirements are met without any problems. Recently, I upgraded to the Canon Pro 1100 printer and remain confident in the performance of Cartridge People’s products. I will continue to use their inks for my new printer, thanks to the trust I have built with the company over the years. Many thanks to everyone at Cartridge People. From Francis”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience, Francis. We’re really pleased to hear you’ve enjoyed five-star service and that our inks continue to meet your needs across your Canon printers. We’ll be sure to pass your kind comments on to the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Easy to order my replacement ink cartridges and they arrived within a few days”

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Posted 3 months ago

“Good reliable fast turnaround.”

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Posted 3 months ago

“Excellent customer service from Si Bennett. Had a problem with one of the cartridges but Si explained how to rectify it, and problem solved. Highly recommend”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really pleased to hear Si Bennett provided excellent customer service and resolved the issue. We’ll pass your kind comments on to him. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent service. Ink arrived well packaged and promptly. Great value for money.”

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Posted 3 months ago

“Alison was most helpful and patient. She was able to resolve my problem and was very knowledgeable and communicated instructions for me to follow with ease.”

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Posted 3 months ago

Thank you for sharing your experience. We’re really glad Alison was helpful, patient, and able to resolve your problem with clear instructions. We’ll pass your kind comments on to her. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Cartridges as good as official ones”

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Posted 3 months ago

“Excellent customer service”

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Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear you received excellent customer service. We’ll be sure to pass your kind comments on to the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“After an initial mix up Rachel got on to it and helped sort it all out . I'm very grateful for the help she gave me.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear Rachel helped sort everything out and that you’re grateful for the assistance. We’ll be sure to pass your kind comments on to her. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent service! Received replacement inks the next day.”

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Posted 3 months ago

“amazing service from sam, cartridge was problematic but without question they swapped it and sorted it out.couldnt be happier :)”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re glad to hear Sam provided amazing service and that a swap sorted everything out quickly. We’ll be sure to pass your kind comments to him. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Good prices, fast delivery, very helpful and friendly staff.”

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Posted 3 months ago

Thank you for sharing your experience. We’re thrilled to hear you found good prices, fast delivery and Si was helpful and friendly. We’ll be sure to pass your kind comments on to him. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Gemma was very helpful and I was very pleased with her customer service”

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Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear Gemma was very helpful and that you’re pleased with our customer service. We’ll be sure to pass your kind comments on to her. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Good prompt delivery, and Vicky was helpful when I had a query.”

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Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear the delivery was prompt and that Vicky was helpful with your query, she will be pleased she was able to assist you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Great service, and even when the courier lets them down (Evri 🙄) the Customer Services team at Cartridge People never leave yiu hanging. Special mention to Liam, who fixed my issue in no time.”

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Posted 3 months ago

Thank you for sharing your experience, Rob. We’re really glad to hear that the service was prompt and that Liam resolved your issue quickly. Apologies for the courier hiccup—it's good to know our Customer Services team could step in and help. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Always superquick delivery but this time cartridge people excelled themselves!! Ordered 1 day and ink was here the next!!”

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Posted 3 months ago

Cartridge People is rated 4.8 based on 127,763 reviews