Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,796 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from Si Bennett. Had a problem with one of the cartridges but Si explained how to rectify it, and problem solved. Highly recommend”

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Posted 3 months ago

Thank you for sharing your experience. We’re really pleased to hear Si Bennett provided excellent customer service and resolved the issue. We’ll pass your kind comments on to him. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent service. Ink arrived well packaged and promptly. Great value for money.”

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Posted 3 months ago

“Alison was most helpful and patient. She was able to resolve my problem and was very knowledgeable and communicated instructions for me to follow with ease.”

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Posted 3 months ago

Thank you for sharing your experience. We’re really glad Alison was helpful, patient, and able to resolve your problem with clear instructions. We’ll pass your kind comments on to her. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Cartridges as good as official ones”

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Posted 3 months ago

“Excellent customer service”

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Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear you received excellent customer service. We’ll be sure to pass your kind comments on to the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“After an initial mix up Rachel got on to it and helped sort it all out . I'm very grateful for the help she gave me.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear Rachel helped sort everything out and that you’re grateful for the assistance. We’ll be sure to pass your kind comments on to her. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent service! Received replacement inks the next day.”

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Posted 3 months ago

“amazing service from sam, cartridge was problematic but without question they swapped it and sorted it out.couldnt be happier :)”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re glad to hear Sam provided amazing service and that a swap sorted everything out quickly. We’ll be sure to pass your kind comments to him. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Good prices, fast delivery, very helpful and friendly staff.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re thrilled to hear you found good prices, fast delivery and Si was helpful and friendly. We’ll be sure to pass your kind comments on to him. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Gemma was very helpful and I was very pleased with her customer service”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear Gemma was very helpful and that you’re pleased with our customer service. We’ll be sure to pass your kind comments on to her. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Good prompt delivery, and Vicky was helpful when I had a query.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really glad to hear the delivery was prompt and that Vicky was helpful with your query, she will be pleased she was able to assist you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Great service, and even when the courier lets them down (Evri 🙄) the Customer Services team at Cartridge People never leave yiu hanging. Special mention to Liam, who fixed my issue in no time.”

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Posted 3 months ago

Thank you for sharing your experience, Rob. We’re really glad to hear that the service was prompt and that Liam resolved your issue quickly. Apologies for the courier hiccup—it's good to know our Customer Services team could step in and help. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Always superquick delivery but this time cartridge people excelled themselves!! Ordered 1 day and ink was here the next!!”

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Posted 3 months ago

“Ample choice of options and competitive prices. One of my orders went missing/lost due to the courier (Evri), but Alison (Cartridge People customer service) addressed the issue promptly and sent a replacement at once.”

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Posted 3 months ago

Thank you for sharing your experience, Marco. Nice to hear that you feel we have the right products at competitive prices. Sorry to hear your order went missing, we do our best to get orders out without hiccup, but it can happen, unfortunately. Glad to hear Alison could address the issue promptly and get a replacement sent out. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I always use Cartridge People.com for all my orders of toner cartridges as they are efficient, taking only a few minutes to place my order, and then I can get back to my work. This time Phil was most helpful, courteous and efficient.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience, Anne. We’re glad to hear you find our service efficient and that Phil was helpful and courteous. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Disappointing to get two more compatible carriges which don't work, but I was impressed by the follow-up service by Rachel. Also by the quick delivery of the replacement genuine HP cartridges,”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience, Ian. Sorry to hear you experienced issues with our compatible cartridges. Glad Rachel could help and that the replacement genuine HP cartridges were delivered promptly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“My order picked up the wrong address via PayPal. This was rectified very quickly by Lindsay and Alison and my item was despatched without delay. This level of customer service is exceptional and very impressive. Thanks to all concerned.”

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Posted 3 months ago

Thank you for sharing your experience, Diane. We’re really pleased Lindsay and Alison could help and that the issue was resolved quickly and to your satisfaction. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“My latest replacement printer ink cartridge wasn't being recognised by my printer. Alison in customer services arranged to have a replacement sent out immediately. I couldn't ask for better service!”

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Posted 3 months ago

Thank you for your kind words, Darron. We’re really pleased Alison could help and that you’re happy with the service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Used this company fir a while. Had a dodgy cartridge this week which my Canon printer wd not accept. Called a spoke w Marianne. Offered a replacement cartridge free of charge - perfect. No hassle, no fuss and v good admin - a rare experience these days.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re really pleased Marianne could help and that the replacement cartridge resolved things with no hassle. We aim for smooth admin, and it’s great to hear we hit the mark. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Alison Team Cartridge People

Posted 3 months ago

“Brilliant help from Hannah in Customer Services after my cartridges would not work in my printer. Provided excellent advice that sorted the problem, thanks”

Helpful Report

Posted 3 months ago

Thank you for your kind words, Dave. We’re really pleased Hannah could help and that the advice sorted the problem. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Alison Team Cartridge People

Posted 3 months ago

Cartridge People is rated 4.8 based on 127,796 reviews