Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 130,191 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 130,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received excellent customer service from Phil who processed my query promptly and helpfully. Will use this company again”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Phil provided prompt and helpful service. We’ll pass your kind thanks along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“I had an issue with an Epsom printer I bought from Cartridge People and spoke to Hannah at the HQ. She was amazingly helpful and glad to say the problem got cleared up, comforting my huge anxiety. Thank you very much, Martin Wyatt”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that you had a positive experience with Cartridge People and that Hannah at the HQ was able to help and ease your anxiety. We’ll pass your kind thanks along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“We are not modern day literate(!) and now have a new printer. I sent a message to Cartridge people who I last used about ten years ago. I sent it out of hours and by next morning we had a phone call helping us and advising what we needed. Sam was especially helpful as all was explained carefully. I was also sent a link which was easy and lead me to the right place.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that you had a positive experience with Cartridge People and that Sam was especially helpful in guiding you to the right products. We’ll pass your kind thanks along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“re-ordered replacement cartidges for my Epson printer. They work very well, never had any problems. Quick delivery.”

Helpful Report

Posted 3 months ago

“Cartridge People sorted the problem caused by DPD - who left my package at some random bungalow in the holiday park next door to us, never to be seen again- and sent out a replacement immediately. It arrived the very next day. Many thanks to Gemma who helped me; she was extremely supportive.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear that Cartridge People resolved the issue with DPD and that a replacement was sent promptly. We’ll pass your kind thanks to Gemma for her support. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent, fast delivery of HP ink cartridges, at a very good price. Had trouble fitting them & thought they might be wrong. Contacted Phil at Cartridge People who reassured me they were correct . Finally got them in safely !”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear the HP ink cartridges arrived quickly at a good price and that Phil was able to reassure you and help you fit them successfully. We’ll pass your thanks to Phil. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Very fast service had a small problem which was sorted out immediately very nice people to dó business with a big thumbs up .”

Helpful Report

Posted 3 months ago

“I regularly order toners from yourselves and my printer has just died and i had a spare cartridge, i mentioned this to Rachel who assisted me in returning the item to yourselves for a refund, she sent me links to new printers for me to look at and helped me to order cartridges on another printer held at our premises. very professional, clear and extremely helpful member of staff.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Rachel was able to assist with the refund and with suggesting new printers, as well as helping with cartridges for another printer. We’ll pass your kind words to Rachel. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“It appears that Paypal attached a previous address of mine ( not for the first time ) to the order which thankfully I noticed straight away. Customer service Chris amended the delivery address, to my great relief.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Chris was able to amend the delivery address and that this resolved the issue for you. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“After a failed delivery due to carrier, Sam arranged a new next day delivery for me. This has arrived safely. As a new customer, Sam investigated the problem and quickly resolved the issue. He even gave me free delivery as a goodwill gesture. My trust in using your company again has been regained by Sam's friendly and efficient manner. My call was taken with no queue and dealt with effectively and professionally. Thanks Sam for your help.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Sam arranged a new next day delivery, resolved the issue quickly, and that you felt your trust in us was regained. It’s great to know the goodwill gesture helped and that you felt our service was friendly and efficient. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“There was a problem with our delivery but Caroline was very patient and helpful. She quickly got it sorted.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Caroline was patient and helpful and quickly got the delivery issue sorted. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Rachel was very helpful in quickly resolving an issue with my order”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Rachel was very helpful and was able to quickly resolve the issue with your order. We look forward to assisting you again in the future. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Great experience with this company across all areas: they were the best value for money with the product, the purchasing process was quick and simple, delivery was speedy, and I made a request via email and had a response within ten minutes. Will definitely be using them again in future.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear you found good value, the purchasing process quick and simple, delivery speedy, and our email response prompt. We look forward to helping you again in the future. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“A recent order of mine was tracked to the delivery company but never left them for onwards delivery to me, presumably 'lost in their system'. Gemma at the Cartridge People promptly offered a refund or replacements. Thank you.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Gemma could quickly offer a refund or replacements and resolve the issue. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Chris was very helpful and patient as I have difficulty tapping numbers for payment as I have numb fingers. He also gave sound advice on what was best cartridge to have”

Helpful Report

Posted 3 months ago

Good afternoon Lynn, Thank you for taking the time to share your kind review. I’m glad to hear Chris was helpful and patient, and that his advice on the best cartridge for you was useful. We appreciate your feedback and look forward to helping you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Gemma was a pleasure to do business with , knowledgeable efficient and polite, a credit to the company.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Gemma provided knowledgeable, efficient and polite service and was a credit to the company. We really appreciate your kind words and look forward to helping you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“USED CARTRIDGE PEOPLE COMPATABLE CARTRIDGES FOR MANY YEARS. THE CURRENT CARTRIDGE WAS LEAKING, WIKI THE CUSTOMER SERVICE ASSISTANT REPLACED WITHOUT QUESTION. MANY THANKS FOR THAT GOOD SERVICE FOR A REGULAR CUSTOMER OF YOUR COMPANY.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear the leaking cartridge was replaced without question and that you’re a regular customer of Cartridge People. We really appreciate your continued support and look forward to helping you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“My order of HP cartridges arrived quickly. The price was very good compared to other suppliers. My query re vat as I live offshore was answered very quickly and Gemma efficiently arranged a refund. I would certainly make future orders orders from Cartridge People.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear your HP cartridges arrived quickly, the price was good, and Gemma efficiently arranged the VAT refund. We look forward to helping you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Issue with delivery that Sam solved immediately in a professional and friendly manner! Great service!”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Sam resolved the delivery issue immediately in a professional and friendly manner—great service indeed. We look forward to helping you again soon. Kind regards, Caroline. Cartridge People.

Posted 3 months ago

“Rachel was spot on in taking my order this morning. I couldn’t fault her presentation- very clear and easily understood. A credit to your team.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Rachel provided clear and efficient service and that she’s a credit to the team. We look forward to helping you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

Cartridge People is rated 4.8 based on 130,191 reviews