“We were made to feel very welcome from all the staff we met.
Especially the salesman appointed to us, Mohammed. He gave us the fine balance of not being to obtrusive but being very helpful at the same time.
The after sales phone call to see how everything was was a nice touch, and apreciated.”
“Kerry helped find the right car for us, he was really helpful and listened to what we needed and we ended up with a dream car just within budget many thanks”
“My salesman James Kelman was fantastic! He has gone above and beyond to make sure everything has been dealt with properly! And is the only reason I am giving the car store 5 stars!! He even delivered my car with a bunch of flowers to apologise for the delay! Aftercare team have been shocking!!”
“I've never experienced such a great car buying experience. I cannot fault the customer service and very helpful salesman. He was approachable and very helpful. I would definitely use them again. Very happy customer.”
“Very friendly staff.helpfull in everyway. I would recommend to all my friends and family to purchase a car from yourselves. Very pleased with my car and the service I received. ..”
“1. car i had an appointment to test drive, in parts being painted.
2. next car i wanted to see, no fuel, waited for salesman to get fuel and still wouldnt start,
3, third attempt at a test drive and some one took home the battery jumpstart kit so no go there,
4, finance paper work "misplaced", after being concerned with that i found a new way to pay that was more cost effective and the "apology" offer was retracted as I was not going to use there company.
5, receptionist claimed sales person buys, not even there that day
6, at pick up car not full of fuel as promised and had to meet a guy at station to have filled
7, mats not in when car was to be picked up so again had to arrange for them to be picked up separate.
basically a really very BAD shopping experience, only saving grace was sales person Kerry, if not for him I certainly would not have gone through with sale, that and I really needed to get a new car before busy season at work when I wouldnt be able to do so.
DO NOT RECOMMEND.”
“This was our first visit to your CarStore. Nice welcome at front desk. Able to have a look round at our own pace. Tony MacDonald made choosing and purchasing my car very easy and dare I say enjoyable as I was not looking forward to the task. He was very efficient and explained everything in great detail. On day of car handover same again all staff very efficient.”
“Delighted with my Focus ST. Buying was a very easy and straightforward process. Sales Advisor (Allanah) could not be more helpfully if she tried and kept me informed along the way, even when there were some problems!”
“Craig was fantastic from the start of the sales process, to keeping me updated through it & also the after sales care was brilliant from him, he did exactly as what he said he was going to do.”
“Relaxed atmosphere, staff members Rhys and James really appeared to take time to get to know me and my wants from the car I wanted. As someone that knows a little about cars and a little about sales, I was not the easiest of customers, but they had a good sense of humour and made my experience of car hunting an enjoyable one and I look forward to returning in the future.”
