1. car i had an appointment to test drive, in parts being painted. 2. next car i wanted to see, no fuel, waited for salesman to get fuel and still wouldnt start, 3, third attempt at a test drive and some one took home the battery jumpstart kit so no go there, 4, finance paper work "misplaced", after being concerned with that i found a new way to pay that was more cost effective and the "apology" offer was retracted as I was not going to use there company. 5, receptionist claimed sales person buys, not even there that day 6, at pick up car not full of fuel as promised and had to meet a guy at station to have filled 7, mats not in when car was to be picked up so again had to arrange for them to be picked up separate. basically a really very BAD shopping experience, only saving grace was sales person Kerry, if not for him I certainly would not have gone through with sale, that and I really needed to get a new car before busy season at work when I wouldnt be able to do so. DO NOT RECOMMEND.