“The sales rep who I arranged the test drive with wasn't there when I arrived. I ended up having to repeat the same story to several sales reps. I was surprised to be told of the £99 admin fee and £20 fuel fee that was on top of the advertised price of the car. This needs to be clearly advertised so you know what you will pay at point of sale. The trade in price was very low. The whole process took far too long. No notes were taken as to what works would be carried out prior to the sale. It took three weeks for it all to be completed.”
“first time buying a car in over 10 years. very happy with my car and have even been back with a friend to show them the garage. lovely place and lovely people”
“Mo and Alan were fantastic, great customer service. Although I didn't get the car I originally went in for, they sorted me out a perfect alternative and I couldn't be happier with it. Mo went above and beyond what was expected to help me with my new car. Alan was kind enough to give me some extras on him. Will definitely be back to get my next one! Thanks guys!”
“its the welcome you get when you arrive everyone so friendly we were offered tea or coffee our salesman anthony macdonald who dealt with us feel so easy from start to finish got a very good car from you on collection of the car was a great experiance anthony thanks for everything another good thing is the phone calls asking how every thing is and how the car is great service thanks again brian kemlo”
