“My experience was very good, Gordon Hastings dealt with me and was very helpful for me, it was my first time buying a car and thanks to him I didn't feel overwhelmed”
“Wonderful experience. As soon as you walked in the door there was a welcoming atmosphere. Our consultant James was very helpful and made buying my new car easy.”
“I was extremely impressed with the size & location of the car showroom. Really nice welcome at the reception desk. Friendly staff both from meet & greet to sales & to after sales. Although my 1st choice off car didn’t pass the checks, the sales advisor David & Richie quickly found me another 🚗 car. I think for me what I liked was after I didn’t get my 1st choice they didn’t just leave it as a lost sale they acted fast to keep me as a customer to Peter Vardy. In turn they quickly sorted out finance & other options to ensure I was getting the best deal. I travelled from West Lothian to Dundee & I have to say it was worth it. Donna from the after care team was absolutely brilliant. Talked me through everything. I actually walked away with a better car, a good deal & with confidence that I will most likely shop again with Peter Vardy (and happy to drive to Dundee).”
“We were happy with our experience of Carstore Dundee. The advisor we dealt with, Bobby, was very friendly and knowledgeable. Bobby took time to ensure that our vehicle was ready for us to depart on our holiday.”
“Was completely happy from start to finish. Darren Brown in the handover team was exceptional. Was delighted with my car. All the staff are a credit to your company. Very professional. I will recommend to friends and family.”
“Gordon Halliday was excellent help from the moment we stepped in, supported me through the process and helped me find my dream car at my budget, despite it not being what I thought I wanted. Really great explanations and patience when some things weren't right with the car and although I have my car I'm still waiting on new tyres but he is still supporting me with getting this sorted. He really went over and above for me and I'm really happy with my car!”
“Excellent service from David Fyffe. Went to extra lengths to help us and couldn't fault anything. Kept in contact throughout and let us know any updates when he knew them”
“Sales guy, Kyle was brilliant everything else was a car crash! Pushy managers, lies and mistakes. Turned up to collect my car having been promised a phone call if any issues so I wouldnt transfer insurance to be told couldn't take car as finance wasnt sort so was stuck at the store with my car uninsured and two young children. Finally got that sorted to be told warranty and breakdown cover had been removed from agreement but I hadn't been informed however I am promised that has been rectified and I will receive paperwork in 2 weeks time!
Only other saving grace was my husband stepping in and sorting things out with sales manager Alan who is keeping me up to date and apologising (only one that has)”
“Hi, my experience from start to completion was very smooth. My contact at the Carstore was Bobby, or the guy with the beard. His approach was professional and informative during the process of purchasing my chosen vehicle. Thanks. The coffee was also acceptable, which is rare these days. Thanks again.”
“100% satisfaction from start to finish,nothing was to much trouble anything I needed was sorted even my personal plates are getting fitted from them when they come, I cant praise them enough”
“We quickly found the car we were looking for and the customer service was great! Will definitely be coming back in the future. Only problem we had was our deals were mixed up therefore we didn’t get the car as soon as we had hoped. Everything else was outstanding. Thank you very much!”
“There was a bit of a mix up with the finance company, (there computors were down) so didnt get my car when I should off, but everyone at CarStore were so helpful and attentive and kept me informed. Even got trated to a cheeky wee Nandos for my lunch. Really great service. I liked how I was able to have a look around to see what there was without being hasseled by a pushy salesman. Craig Ross was really great and knowledgeable and kept me informed with any updates on my car which came up from Wales.”
