“Very disappointing experience buying a new car. I was promised my car on the Monday but when it didn’t turn up the showroom promised a full tank of fuel. It turned up a day late and with less than half a tank of fuel. I asked for the tyres/wheels to be swapped from front axle to back axle to prolong the tyre life which the salesman agreed to, but when it was delivered the wheels were not swapped and when I asked the salesman said “there’s plenty of tread on them”. I wouldn’t recommend them to my worst enemy let alone go back for another car. Peter Vardy needs to take a long hard look at this operation, as good reputations can be tarnished by such poor actions.”
“I highly recommend the Peter Vardy CarStore in Dundee, very nice atmosphere and professional approach to the customer, Ross is a great seller, 100% satisfaction, I am very happy with the Nissan Note that I bought”
“Got a car after 3rd attept first two that i paid deposit on were sold to someone else. The car i ended up with i am very happy with. Gordon was very helpful with sale and handover as i collected same day as seen.”
“Service advisor was helpful in getting the car however the aftercare has been appalling.
Car was delayed in arrival, was told it would be there within a few days and took a week. After departure noticed a small dent that shouldn’t have passed peter vardy’s checks. Waited for a phone call to check how the car was which was promised within a few days. This never happened so I had to phone them.
Asked for dent to be fixed in Edinburgh to save hassle of travelling back to Dundee when based in Edinburgh was told I would be emailed about this.
Over a week later still no email so I had to phone them, apparently Edinburgh do not have a specialist to take out a small dent. Have to travel back up to Dundee and receive a curtesy car for the day. This is a hassle now I am working and a waste of my petrol on travel for an error on Peter vardys part.”
Good Afternoon Katie,
Thank you for your review. We are sorry to hear this. If you have any outstanding issues please email customerservice@petervardy.com
Thanks,
Team PV
“The experience of buying my car was made really easy throughout the process. Ross took time to ensure that I was happy with the vehicle before I purchased and ensured that the purchase ran smoothly.”
“Very friendly staff and got the right deal I wanted to buy a new car and my sales man I spoke to was very good at his job. Great place to buy a car the only thing I would say is I like to deal with the same person from buying the car to collecting it but can’t fault the people I saw during my time a the CarStore Dundee.”
“Thank you to David, Robbie and the team...I have with their help found a car that meets my requirements and was just fine getting it on two boats back out to a remote island!”
“Great service from David. He met us at the door and was very patient with us! He spent time talking us through different finance options alongside a colleague. This was our first experience buying from a dealer and we didn't feel rushed into making a decision.
Only niggle we had was the car wasn't cleaned before we got there but David and the team worked really hard to valet the car so we could take it home the same day - saving us another 7/8 hour round trip, which was much appreciated.
Got a call from David a few weeks after buying the car to see how I was getting on with it. All in all a great experience and we would definitely consider buying from Peter Vardy in the future.”
“The service was terrible it took so long to get my car no one could get back to me or give me updates on time I had to keep chasing will never buy another car with Peter Vardy again, also on receiving the car it had no Sat nav disk, needed oil and both remotes needed new batteries.. I have changed the would you recommend us to 5 stars as the aftercare from Daryl has been great I am still waiting on my car going in to get bits done however but I hope this happens as promised without any hassle.”
Good Afternoon Leanne,
Thank you for your review. We are sorry to hear this. If you have any outstanding issues please email customerservice@petervardy.com
Thanks,
Team PV
“Mark Howard was the sales rep who helped choose a car for the right price for us. He is pleasant and courteous and very helpful. When picking up the car Robbie was the chap who handed the car over again very helpful and knowledgeable. Both are a credit to Peter Vardy.”
“A warm welcome followed by friendly knowledgeable staff in sales who were there to help and guide you through the process of buying the right car for your needs.”
