“Selecting the car and taken for a test drive could not fault, was able to take the car for a good run and find out all the information about the model which kind of sold the car for me as liked it straight away. Going through the sale of the and trade in of my vehicle again was straight forward, no hard sell got all the information I need and was very happy when I left the garage. What let down my whole experience was the handover. Arranged to collect the Wednesday then had to change it to Friday. Dropped my car off signed all the papers and after 2 hours of waiting around was taken home as again problem with the finance and eventually got to collect my car the Sunday. Took the fun and excitement out of it and also Valet was poor as found glass in back seat, parking ticket stuck down windscreen and back of passenger seats filthy so had to organise my own valet the Monday morning. Sales, Test drive and initial appointment great but the rest a let down”
“Everything ran quickly and smooth. Went for the car on a tuesday picked it up on saturday and i didnt really have to do a thing. Service was great from the salesmen Mark to the finance team then the handover team.”
“Very well organised. Staff at door very informal and welcoming. Sales staff helpful, non-intrusive, but direct, informative and perceptive. Recommended.”
“CarStore Dundee.
Friendly staff. No short hard sales pitch like you get in a lot of car showrooms; just left to decide for yourself. Picked the car I wanted, checked it over, went for a test drive, bought it - that simple.
There were a couple of hiccups between purchase and taking delivery but the staff kept me informed of what was happening all the way through the process.
Overall I found it to be a simple and easy car buying experience”
