Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.57

4.6 Rating 2,239 Reviews

90 %

of reviewers recommend Car Shades

Company Reviews

Metrics

Info

4.6

Based on 2,239 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 27th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very difficult to fix the clips to shades, almost impossible. Maybe the clips aren't right for this shades?”

Helpful Report

Posted 2 years ago

Hi Regina - we are sorry you are having issues fitting your clips, if you could send us a picture of the issue you are facing to reviews@carshades.co.uk we’ll see how we can help resolve this for you. Thanks

Posted 2 years ago

“Still waiting for my replacement shades to arrive,so after a week of no response, I'm not a happy customer”

Helpful Report

Posted 2 years ago

Hi Colin - we are sorry that you experienced issues with your original order, but hopefully you'll love your Car Shades once they correct size land. Thank you

Posted 2 years ago

“Nice windows shades. Good quality materials, excellent fit. Preferable to window tint. I would have preferred a purchase option of rear passenger windows plus fixed rear side windows, omitting the rear window (ie 4 pieces). At the moment you offer either passenger windows (2), or the whole set of 5.”

Helpful Report

Posted 2 years ago

Hi Paul Thanks for your feedback and we recognise the point you are making and it is something that we are looking at the possibility of offering in the future. The reason why we offer either Rear Passenger door sets or Full Rear Sets and not the option for individual load windows or tailgate windows is that we manufacture them in these sets configurations and the load area windows and tailgate shades aren't manufactured on their own. However, as stated this is something we have under review and may offer in the future. Thanks

Posted 2 years ago

“Not the best of experiences. Ordered the right item but was sent the wrong item. Replacement item dispatched and now the clips that hold it in place were wrong. Had to request new clips. The clips that hold it in place do not work well and the shades fall out regularly. Expensive for what they are especially as they dont work that well.”

Helpful Report

Posted 2 years ago

Hi Nick - we are sorry to learn we haven't got things quite right with your order and you aren't completely satisfied with your Car Shades. Please be assured you are covered by our 30-day money-back guarantee if you wish to return them - to do this please email our customer services team at sales@carshades.co.uk Alternatively, if you did require any further clips sending please email us at the same address and we will get some more clips out asap. Thank you Car Shades

Posted 2 years ago

“The first vehicle shades top marks, the second vehicle we had to do adjustments to clips to get the shades in the windows”

Helpful Report

Posted 2 years ago

Hi Kevin - sorry you had to make some adjustments to your clips, if you need any more supplying just let us know at reviews@carshades.co.uk and we'll get some more out to you asap. Thanks

Posted 2 years ago

“They don't fit properly , even though I ordered correct ones”

Helpful Report

Posted 2 years ago

Hi Clare - we are sorry to learn your shades aren't fitting correctly, please could you email us any images you have of them in your windows so we can see the fitting issue and help resolve it. Please email us at reviews@carshades.co.uk - thank you

Posted 2 years ago

“Product OK but a big delay in the shipment to EU countries. Ordered the 22nd of June and still in transit on the 16th of July.”

Helpful Report

Posted 2 years ago

Hi Hans - we are sorry your order is taking so long to arrive. Please can we ask you to double-check if you have had any correspondence from the shipping company to pay the import duty because that can be a cause of delay if this hasn't been cleared? If you do require any further assistance please do contact us at sales@carshades.co.uk - thank you

Posted 2 years ago

“I don’t feel the Golf Mk5 shades fit anywhere near as well as ones I’ve had for previous vehicles from yourselves. But they do the job and are well made.”

Helpful Report

Posted 2 years ago

Hi Tim - if you have any photos of the fitting issues you are facing please do send them to us at reviews@carshades.co.uk and we'll see if there is anything we can do to help. Thank you

Posted 2 years ago

“Purchased the full rear set for my S class Mercedes-Benz. The rear window was a perfect fit but the two side window shades absolutely do not fit the window nor do the clips supplied. Disappointing.”

Helpful Report

Posted 2 years ago

Hi Marcus - if you would like to send us a picture of your passenger door shades in situ to reviews@carshades.co.uk we would like to review this to see how we could help resolve the situation. Thank you

Posted 2 years ago

“The shades are of good quality, however they do not quite 'fit like a glove'! It would be sensible to supply more of the clips for fitting the shades (they can't be expensive!) so that if dropped, they can easily be lost OR as happened in my case lost completely and now I am unable to use one shade due to a passenger accidentally knocking it off on leaving the car and the clips could not be found! It's these small details that can make a difference, hence my three star rating.”

Helpful Report

Posted 2 years ago

“Pleased with the product and delivery was very fast. Only two things. They don't work with a rear reversing camera, maybe wouldst work with a rear dashcam either, and they don't answer the phone when i tried to contact them?”

Helpful Report

Posted 2 years ago

Hi Michelle - thanks for your feedback. When we manufacture tailgate Car shades they are usually on windows that do not include a rear dashcam therefore unfortunately any dashcams in a vehicle would cause a slight issue. Also if you have any further questions you can email us at reviews@cashades.co.uk Thank you

Posted 2 years ago

“The first clip I installed broke and a piece is now in my door panel somewhere. Would be better to provide a couple of spares.”

Helpful Report

Posted 2 years ago

Hi Christian - sorry you have had issues with your clips, would you like us to send you some more out? If so please email us at reviews@carshades.co.uk and we'll get these out asap. Thank you

Posted 2 years ago

“As a previous purchaser again I would give the product 10/10, however I am extremely disappointed with the delivery of the products by the courier service that Carshades have used. I am in Ireland and last time I had my order within 7-10 days.. this time i was hit with a €27.90 customs charge (thanks Brexit) and it took a ridiculous 4 weeks with a journey via Germany ?? instead of direct Uk to Ireland.. I understand customs charges are out of Carshades hands but they still should make it clearer to the customer during the checkout process of the charges and delivery times (4+ weeks) with their current couriers.”

Helpful Report

Posted 2 years ago

Hi Don - thank you for your feedback and we do appreciate your frustrations. We have taken your comments on board and are reviewing how the information is displayed, however unfortunately as yet there is no consistency from different countries when charges are applied making it difficult to provide accurate customer information. However, we'll of course update our information accordingly as things progress and we get clarity. Thank you again for your comments.

Posted 2 years ago

“Hi got them on the Tuesday which was good and fast as I ordered them on the Sunday which was good but when going to put them on they a bit to big as they don’t quite fit and then the clips to hold it keep on coming of so that needs sorting out if that is would be good and then they would be Worth the money 💰 but as it they are not at the moment because for 86.00 + that is a lot thanks nigel”

Helpful Report

Posted 2 years ago

Hi Mr. Strarup. Thank you for leaving us your constructive review. If you please contact our customer services team via sales@carshades.co.uk or by calling 01623 792727 our team can look to help you with this. There shouldn't be such a crease in the shade like that shown in your image. It'd also be interesting to know if you have the same issue on the opposite side door window. We'd like to help you with the issue so please get in contact with our team.

Posted 2 years ago

“Good quality, but arrived without fitting instructions and no clips.”

Helpful Report

Posted 2 years ago

Hi Peter - we are sorry about this error you have received with your Car Shades, we will email you a copy of the fitting instructions and get some clips out to you straight away. Apologies for any inconvenience. Thank you Car Shades

Posted 2 years ago

“006445867212 has not yet reached its destination so I give it 3 stars”

Helpful Report

Posted 3 years ago

Hi - we are sorry to learn your Car Shades haven't arrived as yet. Unfortunately, international orders are taking a little longer than planned, however we hope they'll arrive very soon so you can start enjoying the benefits of your Car Shades. Thanks

Posted 3 years ago

“I am a returning customer. So the product is general is brilliant, look good, fit well, and do the job. However, the first order was all metal clips which work very well indeed. Unfortunately the next two kits I just bought use these flimsy self adhesive plastic tabs to attach them with which are completely useless. I cleaned down the metal with the supplied wipe and stuck them to dry metal - with only about 50% of them actually sticking properly. I ended up having to use an industrial adhesive to get them to stick on properly. Especially the Suzuki swift kit holding the boot windows in, which takes a lot of pressure every time the bootlids slammed shut - completely not up to the job. So afraid my review reflects this, great product, but letdown by poor fittings on certain models.”

Helpful Report

Posted 3 years ago

Hi Patrick - thank you for the feedback, we have passed your comments on to the development team to continually help us to improve. Whilst we appreciate you feel the clips aren't working well for your Car Shades, if you would like us to send you any moe clips as spares please let us know by emailing us at reviews@carshades.co.uk Thank you

Posted 3 years ago

“They're excellent material and looks. but the side shades were a bit bigger than the windows and had to use duck tape to hold in place which made everything look a little bit.... But i use them and still recommend them to friends coz they're really good. Thanks”

Helpful Report

Posted 3 years ago

Hi - we are sorry to learn the rear door Car Shades weren't quite a perfect fit. Please do send us any images you have of this to reviews@carshades.co.uk as we would be keen to take a look at these to see if we can help resolve the fitting. Thank you

Posted 3 years ago

“Unfortunately the shades I ordered didn't fit correctly, so I had to send them back, but their customer support was fantastic, lots of good communication and they were super-helpful! Once the tooling gets updated, I'll be sure to order again.”

Helpful Report

Posted 3 years ago

Hi Daniel - we are sorry things didn't quite go to plan with your order, however, we appreciate you recognising our customer service, it is appreciated. Thank you

Posted 3 years ago

“The shape and price are good. The clips are fairly rubbish and on the first day of using them I opened the window and whilst driving at 20mph the shade fell out the window (on a one way system, in a town centre). I had another 15 minutes of retracing my steps and trying to rescue it. I’d probably still buy them again but don’t think you can have the windows open unless you’re stationary.”

Helpful Report

Posted 3 years ago

Hi Alison - we are sorry to learn you have had issues with your clips, please let us know if you would like us to send you some more free of charge. Just email your order number to reviews@carshades.co.uk and we would be happy to arrange this ASAP. Thank you

Posted 3 years ago

Car Shades is rated 4.6 based on 2,239 reviews