Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.57

4.6 Rating 2,239 Reviews

90 %

of reviewers recommend Car Shades

Company Reviews

Metrics

Info

4.6

Based on 2,239 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 27th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great business idea, but sadly the information on the website was incorrect so I ended up purchasing shades that did not fit my car which was extremely disappointing. They did offer me a full refund, or to drive to them so they could use my car as a template to make the correct fitting shades, however I am not local to them and the COVID-19 pandemic was restricting. I couriered the shades back to them as they had promised my refund upon receipt of the returned shades, as well as to refund my postage costs, however I had to chase for the refund and there was no mention of them covering the return postage costs unfortunately. Overall it was a disappointing experience!”

Helpful Report

Posted 3 years ago

Hi - we are sorry things didn’t go to plan with your order and appreciate your detailed feedback as it helps us to improve our service as we don’t like to hear that overall you were disappointed. Thank you

Posted 3 years ago

“These were ordered to fit my specific model of car unfortunately we have not been able to fix them. When we have put them up they fall down if window opened. Etc. We contacted company n got extra clips but these didn't work either! Very disappointed and unfortunately too late to return as didn't try to fit them straight away”

Helpful Report

Posted 3 years ago

Hi - we are sorry to learn your Car Shades aren't staying in place, if you could email any pictures you have of the Car Shades in position to reviews@carshades.co.uk we can take a look to see how they are fitting to see if there is anything else we can do to help resolve this. Thank you

Posted 3 years ago

“Well they look great and are secure when correctly fitted (not always straight forward). They definitely help, I hoped for a bit more sunblocking effect.”

Helpful Report

Posted 3 years ago

Hi Stuart - we appreciate your feedback and we have passed your comments about the amount of light coming through the shades back to our development team. Thank you

Posted 3 years ago

Car Shades is rated 4.6 based on 2,239 reviews