Carpet Bright UK Reviews

Name: Carpet Bright UK
Rating: 4.92

4.9 Rating 4,372 Reviews

100 %

of reviewers recommend Carpet Bright UK

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4.9

Based on 4,372 reviews

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About Carpet Bright UK:

Carpet Bright UK is an award-winning carpet cleaning company with over 20,000 positive customer reviews. We've recently been voted #1 Carpet & Upholstery Cleaners in London, Surrey, Kent, Sussex, Hertfordshire and Buckinghamshire.

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020 3011 5590

Email:

info@carpetbright.uk.com

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Carpet Bright UK 1 star review on 9th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had carpets cleaned by Carpet Bright UK absolutely delighted, very professional would gladly recommend them to anyone will certainly use them again thank you once again.”

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“The carpet cleaner was very professional. Was disappointed after it had dried out, could not tell it had been cleaned.”

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“Cleaning was to a good standard, however, was 3 hours late for appointment and only advised me after I had contacted the office that they would be late.”

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“Carpet looks much better. Customer service was excellent!”

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“The tech was very professional. Answered all my questions. However no reflection the tech but I feel carpets would get a little bit more cleaner if some kind of shampoo was used. Good price”

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“The gentleman that came out was very nice and professional. The carpet cleaning, however, was not as I expected. It more costly than i thought.”

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“I heard Carpet Bright UK was expensive but worth the money. My carpets look like some one just vaccuumed. Most of the spots are still present. Technician was very friendly.”

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“Displeased with my overal clean to my carpets. I was told that when the carpet dried the high traffic areas would be 50% lighter.”

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“Cancelled my appointment at the last minute and gave a poor excuse!”

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“I've had carpets and upholstery cleaned and while the carpet cleaning worked out pretty well, the sofa and loveseat did not come up great.”

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“Great job, great service…but arrived an hour late. His lateness made me miss my doctors appointment.”

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“Very nice man and very helpful but now the carpets are dry bit disappointed with some of the results.”

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“The carpet cleaner did an average job but satisfactory results for my landlord.”

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“Overall pleased with the clean but a little disappointed in the high traffic areas.”

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“We probably not hire them again as stains resurfaced after 3 weeks of the clean. The employees were all very nice.”

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“The cleaner broke our bedside table but did offer to replace it. I felt the overall job was rushed which lead to this breakage.”

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“The office (Kirsty) is very proficient, the time keeping good, but the overall results of the work disappointing.”

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“Booking the job was very easy and Natasha was very helpful. The stain that we paid to remove is still showing after 2 cleans. :(”

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Hello Mrs Phelps, thank you for taking the time to leave us a review. Although we boast some of the most experienced carpet cleaning technicians in this industry, unfortunately, stain removal is not a guaranteed service. If you would like to discuss this further, I have sent you an email with my contact details.

“Carpet Bright?? More like Carpet Sh*te!! Hired them to remove 2 stains after reading the reviews on their website. They made us pay £288 up front, clearly a good business plan to collect the money up front based on the quality of their work! Neither of the stains are any better and their customer services are appalling! They just say there's no guarantee's...!! A blind monkey could have done a better job! Thanks for nothing! AVOID AT ALL COSTS!!!!”

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“This company came out twice. The first time they came to clean the carpet and the smell was still there. The second time he sprayed some enzymes on the carpet to kill the smell but the floor was still stained, worse than before. The technician also emptied his container in my bathtub with my kids toys in there. I notified him the company of how unsatisfied I was with the services as well as the technician lack of decency and he simply stated he will notify the manager. I will never use this company again!”

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Carpet Bright UK is rated 4.9 based on 4,372 reviews