Carpet Bright UK Reviews

4.96 Rating 17,152 Reviews
99 %
of reviewers recommend Carpet Bright UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Read Carpet Bright UK Reviews

About Carpet Bright UK:

Carpet Bright UK are an award-winning carpet cleaning company with over 20,000 positive customer reviews. We've recently been voted #1 Carpet Cleaners in London, Surrey, Kent, Sussex, Hertfordshire and Buckinghamshire.

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020 3011 5590


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The technician was professional and fast! Recommend!
Rob came out early on a Saturday morning and was very helpful. He was knowledgeable in speaking about our Berber carpet and he was professional and fast. Results better than what we got in previous years with another company. I am very pleased.
Had 2 area rugs and 3 rooms cleaned, they did a fantastic job. The carpets are all one colour again!
Did a great job. Rhys was my tech. Very friendly and professional. Explained everything. Will use them again
Good service by John.
Great staff, great job, great price. I wouldn't use anyone else.
My carpets look brand new and at such a great cost! So thankful.
Had paint spill in a bedroom that was there for 2 days and Rusty from Carpet Bright UK worked hard to get the stain out. Customer service was excellent although was not able to get the stain out will try again. Definitely going to use Carpet Bright UK again.
He did a great of explaining and cleaning the carpets. Plan on using the service again.
Great service! Not pushy at all! Super clean carpets.
This technician Rob was friendly, respectful and great at his job! We highly recommend him! Our carpets look great!! The only negative is the stain reappeared a couple of days later.
Fantastic job! We are super pleased with the tech we had and how clean he got our carpets!
The only one complaint I have was the tip. I don’t mind tipping where it’s warranted. Carpet cleaning isn’t one of them. I paid 900.00 to have everything done which isn’t t cheap by any means. While the gentleman was professional & did an amazing job it was awkward for me to not leave a tip. I felt it was very unnecessary to have that as an option.
Carpet looks like new and smells good, too. My only complaint was that the technician, who was polite and did excellent work, didn’t wear a face mask and that’s not good with me, at I’m a high risk person. He will be the last person allowed in my house without one.
The edges were not cleaned on any of the carpets - it is very obvious on the stairs. The technician was very nice but some stains weren't removed.
Very expensive. Remains to be seen if it is worth it or not.
Jon was great. I docked 1 star because he went to the wrong address. My carpet looks great, he was professional, and hard-working while here.
My go-to carpet cleaner. Very professional, great customer service. A bit high in price, IMO (hence the 4 star rating), but a good clean that keeps my older carpets in good shape. Will use again.
Good clean but they don't take American Express. :(
Carpet Bright UK is rated 4.96 based on 17,152 reviews