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Car Parts 4 Less Reviews

4.5 Rating 91,094 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Easy to place an order. Ordered two cars wiper blades by entering the car registration number. Unfortunately the recommended blades for one of the cars were not the correct ones. Had to go through the whole process of return and refund.
Helpful Report
Posted 4 years ago
The delivery response was excellent, the parts arrived quickly and ahead of originally communicated timescale, the let down was that one of the parts was the wrong item obviously the part number had been mis-read. A request for return was requested and over a week later still no response.
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Posted 4 years ago
Got this battery for 50% less than than at your parent company Eurocarparts. What a rip off that would be if I'd just taken the Eurocarparts phone operator at their word. Product came at a reasonable time after ordering.
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Posted 5 years ago
The web site is useless, you cannot see what is for sale unless you put your Reg, in. It then states your Reg, is invalid which is rubbish, then you cannot get any further. I wanted to buy some grease and auto trans fluid, could not so gave up. Last week I must have been lucky as I bought 5l of EP90 oil from them.
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Posted 5 years ago
You are good and easy to use and you have good prices
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Posted 5 years ago
Paid Extra for next day delivery Never came next day ! Part was good when it arrived
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Posted 5 years ago
Ordered a wishbone suspension which was meant to come with a bolt and nut, but the bolt was missing and there was a small hole in the packaging which made it look like it had been removed. Apart from that everything was OK and managed to get it replaced, good value for money compared to other shops.
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Posted 5 years ago
Acceptable product and delivery. Apalling customer service, have written several emails requesting a VAT receipt, so far to no avail. Saying you will have to wait 10 days or wait on a call for 1 hour before it is answered because of COVID is not acceptable when they can process an order in 1 day.
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Posted 5 years ago
After placing an order, I have asked for progress of order several times but no response, my account not updated though I have received goods ( 1 day late).
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Posted 5 years ago
parts for the vehicle arrived on time but one of part was not correct so still waiting for it to be returned and refund of money for that particular part.
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Posted 5 years ago
I used to rave about you. This present order has failed. I was sent the wrong size air filter. Even though according to the measurement it should fit. Rang up to sort it was put in a queue of 32 people. I meant bumped off at 29. I have emailed you since with no reply. After 7 years I don't think I'll be using you anymore.
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Posted 5 years ago
FAST SERVICE BUT NEED TO RETURN BUT CANT GET HOLD OF ANYONE FOR A RETURN NUMBER
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Posted 5 years ago
Always been great but only 3 stars as the order I put in before this never arrived I contacted carparts4less 4 times via email about not getting the order but no one ever got back to me but I know they received my emails as I got the email received messages from them it wasn't an expensive order I've written it off it was car shampoo and screen wash but to be honest I'm more annoyed with the useless customer service I will still use the company because as rule everything is OK just the poor poor customer service let's them down
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Posted 5 years ago
Really happy with price, but last order delayed as part transferred between depots. As a consequence we are now on holiday and towing trailer without oil dipstick to check level, Many thanks J
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Posted 5 years ago
Parts ok, took a long time to arrive I couldn't recommend for anything needed in a hurry.
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Posted 5 years ago
Great pricing and product, non existent customer service
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Posted 5 years ago
You shouldn’t be asking me to write a review when I haven’t received the item yet and it’s late on arriving but you have kept me informed the review should be after I’ve received the item and not now . I can not make a comment now as I haven’t seen the item or tried it to see if it works it hasn’t arrived yet. And it’s not the couriers fault .
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Posted 5 years ago
Ordered some Brake pads and disks But had the wrong pads delivered. Emailed them several times saying it’s in hand but didn’t get It resolved. So had to order some as I needed them for the weekend
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Posted 5 years ago
Bad communication, never send the right things the first time even though I enter my car number
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Posted 5 years ago
Ordered a car battery paid for next day delivery and it came a day late. But the battery so far so good and fair price
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Posted 5 years ago
Car Parts 4 Less is rated 4.5 based on 91,094 reviews