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Car Parts 4 Less Reviews

4.5 Rating 91,094 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Sent wrong part despite having given my car registration. The result was a 5 day delay to get my car back from the local garage and due to time pressure I had to buy an expensive OE part to the help garage get the job done and my car off of their ramp.
Helpful Report
Posted 4 years ago
The delivery was on time but my one product cabin filter was missing send email but no respond at all.
Helpful Report
Posted 4 years ago
Price is competitive. Delivery service not the best. DHL message is "delivery before end of day! Cannot even say morning or afternoon...before end of day ..... have missed out on a delivery just because I quickly popped to the shop.....but I was at home before end of day
Helpful Report
Posted 4 years ago
clutch kit seems to be OK and a good price, but the rear brake shoes are absolutely wrong, even though I've provided my reg!
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Posted 4 years ago
Ordered two sets of wiper blades and one came wrong
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Posted 4 years ago
Great prices on parts but let down badly by dhl delivery or lack of delivery service claiming to attemp delivery but no one home even though there were 5 people and a barking dog. The saving is not worth the hassle of having to deal with dhl I won’t be bothering again.
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Posted 4 years ago
Parts came in really good time, however only half of the parts sent to me actually fitted my car.
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Posted 4 years ago
Ordered using my reg no. to find the right part which was cheaper than else where and delivered promptly. Unfortunately it was slightly different to the original part and didn't fit. Now waiting for a response on how to return it. Warned it could take a while because of covid.
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Posted 4 years ago
Yes I like this shop
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Posted 4 years ago
So so. Answered but did not deal with query completely. Felt like operator was dealing with too many calls at once so could not handle the query properly. Was disappointed.
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Posted 4 years ago
It's a week since I ordered the part and I still haven't received it ???
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Posted 4 years ago
The parts and prices are good, but the costumer service is very (very) poor, another problem is that I wasn't able to track my order, the status is not changing throughout the order, it is always "processing". When I asked details about my order all I got was auto-replies with no edification. Overall it is 3* out of 5, there is still room for improvement
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Posted 4 years ago
right price, good delivery. battery had been mishandled and stored upside down losing a lot of fluid. I immediately sent a Email but have not had a reply. Shame, started off so well.
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Posted 4 years ago
1 out of 4 items ordered fitted my car
Helpful Report
Posted 4 years ago
Although I entered my car registration which resulted in the correct identification of my vehicle, I was initially sent incorrect suitable parts and after contacting customer services, who informed me of the correct parts but with an increased price I found the identical recommended parts on line from 'Parts 4 Less' at a cheaper price. But the collection of the incorrect parts, at no cost to me, I found the overall service acceptable and would use them again.
Helpful Report
Posted 4 years ago
Part was in a good condition, well packaged. Delivery was non existent. I had to go and pick the parts up two days later after selecting and paying for next day delivery. Being told by the delivery company that they did not receive the package on time for it to be delivered.
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Posted 4 years ago
Cheap prices. But get what You pay for.
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Posted 4 years ago
No problem with the supply of goods but when I wanted to return an item its a very different matter. The online chat eventually told me to leave a message with contact details but this was not responded to.
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Posted 4 years ago
Good product and decent price but was really disappointed that I paid extra for next day delivery but didn’t receive item until 5 days later !!!
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Posted 4 years ago
Paid for next day delivery, item received week after. Next day delivery was refunded. Best thing is, that got a message from DHL: Unable to deliver, nobody at home. But there were 3 people at home plus CCTV, and no one has seen driver near the door 🤣
Helpful Report
Posted 4 years ago
Car Parts 4 Less is rated 4.5 based on 91,094 reviews