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Car Parts 4 Less Reviews

4.5 Rating 91,080 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,080 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Ordered service parts for a vehicle. Sent wrong oil filter, then was sent a replacement and both time they were incorrect parts. All other parts were all okay
Helpful Report
Posted 1 day ago
The driver was distracted and took the wrong part of the order. It's good that I noticed in time. I had to call and get the driver back.
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Posted 6 days ago
Ordered service parts for my wife's fiesta, everything was ok until trying to fit the cabin filter, which was wrong. Had to go back to euro car parts to swap it for the correct one.
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Posted 1 week ago
Ordered and paid for a coil pack and 4 spark plugs for collection 2 days later. All was showing in stock at the time of ordering. Went 2 days later and the coil pack wasn't in stock. I understand if there was a stock file error, but surely this should have been noticed when the order was placed and the part ordered in so it was in stock when I collected 2 days later? Really annoying as I had travelled 10 miles to collect it. I was told the next nearest branch (20 miles away) had 1 in stock. Asked the assistant if he could phone to check if it was definitely in stock and he said he couldn't. I was then refunded the amount which meant I then had to spend another £100 at the other branch so was £100 short until the refund credited. In total, a 20 mile trip turned into a 50 mile trip.
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Posted 1 month ago
Very helpful customer service team, but disappointing experience. Only half order arrived (after a very long delay). Refunded for other half, but when wanted a matching set it’s been more hassle than the good price made it worth. Shame.
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Posted 1 month ago
picked up my brake pads and disc's. looked in the box and saw the pads where worn , so returned them and got told the new pads will arrive tomorrow. so tried to picked them up but didnt arrived, so another trip to Euro car parts!
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Posted 1 month ago
I ordered wiper blades for my car using my registration. They had multiple clips but none of them fitted. I had to remove the clips from old wipers and make holes larger to get them to fit. Should have been a quick easy swap but turned out a problem. They should make sure products are compatible with the registration.
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Posted 2 months ago
Order 5 40 minutes queue to pick up in the store 0
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Posted 2 months ago
Supplied wrong part in order. Took ages to get it sorted. Good prices but customer service is variable. Not very quick in resolution of customer problems.
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Posted 2 months ago
Good value but taking into account the bank holidays delivery still was longer than expected and no obvious reason why the two items were sent seperately and arrived a day apart. Email customer service was ok, the help I received over the phone was poor.
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Posted 2 months ago
Good quality.
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Posted 3 months ago
Deliery was a bit slow and they sent the wrong part. Oil ordered was 5w30. Oil sent SW-40C. Created an inconvenience to have it returned.
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Posted 3 months ago
My order was late and wasn’t able to track via the website. Was told it would be delivered the following day by 6pm still didn’t turn up. Picked the order up from a local store. Luckily didn’t need the parts urgently. Really disappointed as I’ve ordered many times and never had this issue before.
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Posted 3 months ago
Hi there, I receive my parts but I don’t get notification message or e mail for item has been delivered, my neighbour came and said since 4 days we received your parcel. But I didn’t get any notification please work on this so people get on time thanks
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Posted 3 months ago
Good website to navigate around for the correct parts and good prices. Payment/basket section of transaction...poor! When you want to pay, the site steers you towards SSL, how secure the transactions are(which should be a given!) And additional suggested purchases which are annoying and unecessary....just want pay! Gave up and bought my parts on Ebay in the end. Payment section needs sorting!!
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Posted 4 months ago
Purchased brake pads and brake pad sensors - unfortunately the sensors which the catalogue pairs with the pads are the incorrect ones. So, two trips needed, correct version eventually supplied, and have to wait 5-10 days for repayment for the originals to be credited.
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Posted 4 months ago
Battery considerably smaller than the one removed, it started the car ok!
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Posted 4 months ago
Disappointed in the fact that delivery was not done on the day promised and europarts confirmed delivery yet they had not delivered and we had to go collect the parts from the europarts office.
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Posted 5 months ago
This device doesn't give the true road speeds for example 40mph in a 30mph 50mph in a 40 mph zone
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Posted 5 months ago
Variable and inconsistent prices compared to sister company Eurocarparts. You should compare both sites to be sure of the best price. Got a great price on Antifreeze and ordered 3 lots online. Sadly, I never heard anything after about collection. No text, no email, nothing. After 4 days I took a chance and went to collect and thankfully the item was there and had been for a couple of days.
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Posted 5 months ago
Car Parts 4 Less is rated 4.5 based on 91,080 reviews