Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 91,080 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 91,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 26th June 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered numerous service bits for my car but unfortunately 2 of the items were missing when delivered (1 litre bottle of oil & cabin filter). Phoned up customer service guys who were really helpful (I believe his name was Sean) he said he would contact the branch to get the missing items sent out, the next day the oil arrived which was great but still no cabin filter. Contacted customer service again (Sean) and he arranged for the missing remaining item to be sent out directly and it finally arrived a couple of days later. Overall I found your customer service side really good & helpful but definitely room for improvement when picking customers orders, luckily I didn’t need the missing parts straight away but if I did it would of been more of an inconvenience.”

Helpful Report

Posted 1 week ago

“I ordered items for my car. The items that were sent were for other makes and models of car so didn't fit. The member of the staff at the collection point was kind enough to swap them for some correct items they had in stock. Had I had items delivered to my address rather than collection point, I'd probably be still trying to resolve this now.”

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Posted 1 week ago

“Had to collect 2 parts from 2 different Eurocar parts locations ,Canterbury and Folkestone, would have been helpful to have got them both from Folkestone , so not best happy with the co-ordination this time.”

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Posted 2 weeks ago

“Delivered loose with no box”

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Posted 1 month ago

“Paid for express delivery for delivery for the next day, got an email to say would be between 8am and 6pm. I waited in all day and it didn’t arrive untill the following morning. So I will not be using the delivery service again.”

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Posted 2 months ago

“Prior to ordering brake disks I send a email to see if they could confirm if they were coated disks or not. They confirmed yes they are coated. So I ordered them and when they turned up they were uncoated. The online return didn’t work as the site kept saying it was unavailable. I eventually returned them in person. Set the job back but Halfords saved the day and were better priced also.”

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Posted 3 months ago

“Parts are supposed to be cheaper not really? They're the same price as Euro car parts if you don't get a discount code, then it's not really worth buying it from parts for Les.”

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Posted 3 months ago

“Opening hours were not correct. Store was closed on arrival. The item also did not fit even though my registration was used to match it.”

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Posted 5 months ago

“Ordered a starter motor was sent a email to pick the part up, part was not in and don’t come in for another two days head office kept saying it is the stres fault and the store said the item has not been sent yet when I checked stock numbers it didn’t state we’re the stock was held ver poor help then was sent and email saying it was resolved when it was three- four days after it was to be”

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Posted 6 months ago

“Ordered brembo brake pads for my car.Put reg in on site so you would would think the results would be for your car.Picked up parts next day and receipt specified my car.Took time out to take my car to garage for fitting and was told by fitter they were the wrong pads .Not only did I waste my time but the fitters also.He was good enough not to charge me.Will get the garage to source in future as it was a false economy buying this way,certainly from europarts/carparts4less”

Helpful Report

Posted 6 months ago

“This is the second time Carparts4less has provided me incorrect parts for the same car type. The return process is difficult, especially since I don’t live near the closest Euro Car Parts collection point. Unfortunately, I don’t think I’ll be making another purchase.”

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Posted 7 months ago

“I bought an air filter for my car online when I picked it up I went to my mechanic who said it didn't fit because it was too tall, so I went to the store and asked for the type for my car and this time I got the right one but I had to pay the difference in price, i.e. the discount I got when I bought it online. I checked the part number on the invoice that I chose online and that I got in the store and it turned out to be the same. So my question is why was I charged extra when I bought the same one online. The package had a different type of filter than I should have received”

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Posted 8 months ago

“Need parts next day, so paid extra for delivery, only part of the order arrived, the rest took another 2 or 3 days. No offer of a refund on postage.”

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Posted 8 months ago

“The part did not fit my car”

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Posted 10 months ago

“Order not collected but was notified as collected. Complaint still not resolved”

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Posted 11 months ago

“2 orders for different cars and both were no good as never fitted. Worse was to come, if i bought the correct parts when returned then you need to pay full price with no on line discount. Very poor...”

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Posted 11 months ago

“Bought a battery , first one I was given , when I fitted it , was totally dead , had to drive another 25 miles to take it back to get a replacement”

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Posted 1 year ago

“I was once impressed by Car Parts 4 less cos they were. Sadly no longer Nor do they carry a comprehensive stock offering. I have a recent new vehicle with surprisingle drum brakes. No offering at all? Ill use as closer to home and price diffence small.”

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Posted 1 year ago

“Poor. Never informed me when my delivery was due even though providing the phone number was mandatory! When I phoned to ask for an update I was told that it would arrive by 6:30pm the same day. The parts didn't arrive so I phoned again the following day and was told it would come on the second day. It did arrive on the second day.”

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Posted 1 year ago

“Order 4 different parts online for collection. Got email to say everything ready to collect. Got there and one part not in stock. I then asked for a refund which takes upto 10days.”

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Posted 1 year ago

Car Parts 4 Less is rated 4.5 based on 91,080 reviews