Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,983 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have been a better review but the website refused to work with my phone. I tried two ways of paying and both were declined or (in the case of PayPal) refusing to go to the payment page. I ended up using my laptop. Then, much to my horror, I find I've been charged for one day f the declined payments. Carparts4less refused to believe that I had been charged for a transaction that didn't go through and it's only because I didn't collect the order that I got a refund.”

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Posted 2 years ago

“One of the wipers doesn’t fit even though I bought with my registration this is the second time this has happened, I hope the returns proved simple and straightforward.”

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Posted 2 years ago

“they don't answer at the email”

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Posted 2 years ago

“I ordered a belt tensioner and received a idler pulley. Whilst it transpired that the item was incorrect on their system, Carpart4less would not send a replacement. I ended up having to order the correct part and pay extra for click and collect and having to go collect myself. Poor service.”

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Posted 2 years ago

“WHAT A SHOCKINGLY BAD COMPANY THIS IS HERE IT’S A COPY OF THE REVIEW THAT CAR PARTS 4YOU ACTUALLY ASKED FOR I am at the point of writing to Trading Standards about this company. They sent the wrong parts to the wrong house. I have now sent TEN e-mails to try to correct their error. They WILL NOT send me a return code and refuse to accept returned goods without one. They are now totally ignoring me. AMAZINGLY they then sent me an e-mail asking for a review!!!”

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Posted 2 years ago

“Delivery never arrived went to pick up and it was wrong”

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Posted 2 years ago

“The service is very bad , the company don't care with the customers , the company is more then 4 years to find courier to Europe , is better tell don't send anymore instead of saying we are searching , if don't want to do the service say it the customer can buy on another if your company don't want to sell. Even I don't understand what is the problem as the shipment is the same the person on Europe is the one that have to pay the taxes, on the country that they will receive . Seems one thing hard but the company don't care , but could be a little more understanding and say we will not do the service to Europe anymore”

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Posted 2 years ago

“Main problem is delivery charges I think writing on ur web site above £30 purchasing no delivery charges but I spend more then £80 but still u charged delivery charges So why you writing on ur web site delivery free above £30 ?? But now plz don’t say some items need delivery charges”

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Posted 2 years ago

“Very disappointing 😞 The delivery was short of a 1/4" nipple, which meant it could not be operated...I reported this by phone & email, but has not been resolved!!”

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Posted 2 years ago

“Ordered calliper for corsa C, correct box but wrong calliper in box. Left me with car off the road over a weekend due to not holding correct stock level.”

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Posted 2 years ago

“I will never use again charged me £2 to collect my order in person then gave me the compleat wrong part then didn’t refund the hole amount abs I didn’t even leave the store”

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Posted 2 years ago

“Very poor service. They missed my order on numerous occasions, they all kept re directing me to ‘other’ departments, finally it arrived and I was asked to pay even though it was a paid online order. Shambles this time round.”

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Posted 2 years ago

“Never received the order. Granted I was refunded immediately but without any explanation. I've wasted a week waiting for the parts. Ordered elsewhere and received today.....and a little cheaper!”

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Posted 2 years ago

“Very bad experience Waiting for 2 weeks and they still haven’t sent my order”

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Posted 2 years ago

“Awful company, I will never use them again. Their website said some wipers would fit my car, when they turned up they didn’t and the box said they’re for a different model. I phoned up to arrange a collection, DPD refused to take it because Car Parts 4 Less haven’t provided a label, I called them again and they said they don’t provide a label and that DPD will so they rearranged the collection, DPD turned up again and refused to take the parcel without a return label, I called again and was told there’s nothing they can do and that I can pay to return them or call back again (for the FOURTH time). So am I now to just accept that I’ve lost the money for this?”

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Posted 2 years ago

“Products were not described properly as obviously used/secondhand”

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Posted 2 years ago

“Not recommend at all this company, I placed my order on 9th May and I still waiting for delivery today when I write this review I still haven’t received my order 19th May , customer service not helpful they told me to call on Ipswich branch and after the Ipswich branch to call back customer service. This company is a joke.For me not worth it in the future. PLEASE DO NOT BUY FROM THIS COMPANY.”

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Posted 2 years ago

“They delivered a cancelled package and then took 5 attempts to get it collected Customer services contradicted each other and am still awaiting a refund. 🙄”

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Posted 2 years ago

“I ordered a car battery online and collected it from Europarts. While ordering I entered my car reg and they provided a selection of batteries which in principle should fit my car. When I bought it, collected it and went for replacement in the garage it was not fit for my car. I wasted half a day at the garage and it cost me 50 GBP more to do last-minute buy for the right battery. On top of getting the hassle to return the battery back. Never going to buy again from here.”

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Posted 2 years ago

“I did not receive my parcel”

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Posted 2 years ago

Car Parts 4 Less is rated 4.5 based on 90,983 reviews