Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,312 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,312 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices were ok now expensive Discount codes very poor”

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Posted 2 months ago

“Sorry to leave a bad review but my experience was utterly dire. Went to euro car parts Aberdeen to collect with a queue of over 10 people which took 45 minutes to get to the front of. My order took 1 minute to get. Lost all confidence.”

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Posted 2 months ago

“Neither a half a star I can give. Ordered the part, received the email , waiting for next day delivery and.....3 days later no delivery. Called them and they refuse to complete the service and said to me to come and collect it. Sales manager was very rude saying that he will not let his driver to deliver the part as is no parkin space even that at the end on the street was free parking spaces for 10 cars and 30second time walk until my dor. Apparently it has been proved by sales manager Tim, if it was his true name ,that you can't trust what they say and you can wait and wait and wait for the part and with the money taken. Rubbish service.”

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Posted 2 months ago

“Ordered wipers with a discount code. They cancelled the order said I returned it which was false. I then tried to order again but could not use the voucher code, I then bought from somewhere else”

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Posted 2 months ago

“Dear Sirs, I have been waiting for the delivery of parts for a week - I called you this evening, I asked the employeeCar Parts 4 less - what is happening with my car parts, they have not arrived yet - I think you have problems with the delivery, I can't count on you quick repair. Thank you, customer”

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Posted 2 months ago

“Ordered part online, duplicated payment, requested refund and told had to wait up to 14 days. Waited 14 days no refund, chased up to then receive an email to say I would have to wait a further 7 days as their system had not picked it up. Extremely poor customer service and no appology!”

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Posted 2 months ago

“Part and price was not an issue but had my daughter pick up part from Cambridge branch and was met with a very rude counter staff. He had a very off hand attitude and initially ignored her. Not impressed!!”

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Posted 2 months ago

“When you order parts you get a refund 5 days later with no explanation. Won't be ordering for them again.”

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Posted 2 months ago

“Car parts 4 less van driver, rude (not the delivery guy tho)”

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Posted 2 months ago

“Click and collect order was being picked when i arrived took almost 25 mins and item was missing told to come next day for missing item”

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Posted 3 months ago

“I placed an online order for car parts with the intention of collecting them from the store, anticipating a more efficient process. Upon arriving at the store, I experienced an unexpected delay of over 20 minutes, during which I waited for someone to bring out items that were supposed to be readily available for pickup. Despite having called the store a couple of hours earlier and receiving assurance that my order was ready, I encountered the longest wait I have experienced at EurocarParts. This proved frustrating, as the click-and-collect function led me to believe the process would be expedited.”

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Posted 3 months ago

“Very poor service. Nobody in shop. Keep calling for 30min untill somone finaly came out from back to issue pre-ordered item. And its not first time i experiance that kind of service.As well very unfriendly service guy. I don't expect much but feel very unwelcome. Wonder how guy would feel if he was served like i was. Regret that i order anything.”

Helpful Report

Posted 3 months ago

“Bad customer service”

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Posted 3 months ago

“The price was OK but wrong parts 😔”

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Posted 3 months ago

“Well the ordering process was easy but the store collection was completely different, when I got there the counter area was crowded with people waiting to be served, there was one young lad serving and maybe 3 or 4 lads in the back laughing and joking and effing and swearing. Then one of them came out and asked if anyone had ordered on line, which I had. He asked my name then disappeared for a few minutes, then came back in and threw a box on the counter then started to walk off when I asked him if this was everything I’d ordered, which it obviously wasn’t, he went back into the stores and came back with the rest then threw it onto the counter again. His attitude to me was very rude and like he couldn’t be bothered to deal with customers. I hate poor customer service, so I’ll just go to AUTODOC next time.”

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Posted 3 months ago

“The wrong parts again don't fit YES I did put in the correct vehicle details Reg, engine size, year and model returned parts gave the same details to Euro Parts who did have the correct parts, They are the same company I do not understand.”

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Posted 4 months ago

“They do not deliver on time. They say ready for collection but when go there part is not there. Now I don't use them and euro car parts both. Avoid them. There are other competitors who are more reliable”

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Posted 4 months ago

“My order was not available for collection after I was told will be held for 7 days. Was very disappointed”

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Posted 4 months ago

“Poor customer service. Got an email stating my order was collected, but no notification when it was ready so I didn't collect it. Waiting 3 weeks for customer service to respond. Only update received is that they followed up with a branch.”

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Posted 4 months ago

“I purchased a car battery on line! Unfortunately it was more dead than the battery I was replacing, I went to the shop to return it, they were full of excuses why it was my fault it was dead, they then asked me to return home and take a photo of my old battery! I told them that was impractical as I lived to far. I asked them to check the battery that's when they agreed to replace it. Very unprofessional”

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Posted 4 months ago

Car Parts 4 Less is rated 4.5 based on 90,312 reviews