Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,983 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item but charging me to pick it up not on I won't be using again”

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Posted 3 years ago

“when i buy something, i would like to recieve WHAT I BOUGHT....NOT what you have in stock”

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Posted 3 years ago

“Parts ordered 9th April. Finally got them 3rd may after having to go to a euro car parts shop to chase them in person and collect the parts . Online chat, customer service emails and ringing the store all failed to get parts to my house. Would not use them again.”

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Posted 3 years ago

“picked parts up last monday , couldnt use them till 18 th april , both parts were wrong , should of checked them straight away, had to go to halfords bank holiday monday to get the correct parts ,as i needed my vechicle tuesday .”

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Posted 3 years ago

“Incorrect product delivered. Customer service emailed 2 weeks ago, and once again today. Still awaiting a response.”

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Posted 3 years ago

“I went in store 3 working days after receiving confirmation Email that everything is ready for collection. My order was not in the computer System, I had to wait 30 min and I did not receive the complete order. One of the items was not available. The store Manager blamed the IT department And explained that there is always discrepancy between actual stock and online Availability.”

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Posted 3 years ago

“I can’t review my parts as my parts have still not arrived - despite paying for express delivery and calling up to chase my order. It would have been quicker to make new wiper blades myself. Ordered 7th April… 10 days and counting so far.”

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Posted 3 years ago

“Same company as euro car parts. Major payment issues..problem’s with not paying decent wages to your front line staff!! Your company’s major share holders seem to be doing very well!!?”

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Posted 3 years ago

“Complained that part of my order was missing 2 weeks ago, have heard nothing back from customer support.”

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Posted 3 years ago

“worst company I've ever dealt with. the thieves did not give up the money for the fuel filter.”

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Posted 3 years ago

“Ordered On Monday 4th April, Delivery Turned Up On Wednesday 13th April Only After Contacting Them To Chase It Up On The Live Chat.”

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Posted 3 years ago

“Was given wrong wiper, realised after couple of days when I wanted to fit my rear wiper- was given completely different one, with next day trip and car parts for less closed had to go to Halfords and now have to make my way back to the store for refund. Annoying.”

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Posted 3 years ago

“Wrong product received, emailed them on the 5th April, still no reply after 8 days. Very Poor service”

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Posted 3 years ago

“Well I have ordered my parts on the 2/04 ofApril and now it is the 12/04of April and after been told that the parts will be with me between 2 to 3 working day I am still waiting !!! 3 phone calls two emails and promises that the parts will be with me asap I have been waiting for a long time now. I work in retail and this is very apprling your phone operators were very nice and polite but still it's the 12/4 and I am still waiting. I have been promised that the parts will be with me on the 8/04 and waited at home all day on my day off I have been planing to do the service on my car on the 9/04 well nothing happened it is a little bit embarrassing to be honest.you are sending me an email to write a review while I am still waiting for the parts so here is my review.”

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Posted 3 years ago

“Thought I would get free delivery on my order of over £30 but was charged £4.95. It came from Euro car parts and they are only 10 minutes away.”

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Posted 3 years ago

“My order was packed incorrectly. I had express delivery as the service needed doing ASAP, phoned up to ask for the correct part to be sent to me which took a further 7 days. Not happy at all with the service of this company.”

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Posted 3 years ago

“I am happy with the parts I got but I didn’t receive my brake discs I have emailed you and you have not responded”

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Posted 3 years ago

“I haven’t got my order . They said I have to transfer money into their account”

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Posted 3 years ago

“The item sent must have been used and returned by the last buyer! All parts are loose inside a badly ripped box held in place with DHL tape on all sides! You don’t expect to be sold a used returned item as new! I have emailed them to pick it up as I will not even bother to open it. So far no response. Instead I get emails to ‘review’ the rubbish they sent to me.”

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Posted 3 years ago

“NEVER AGAIN !! It’s been 11 days and two different orders are still due to be delivered! Empty reassurances over the phone and no reply to my emails . Absolutely outrageous ! Yes, carparts4less team, and here are the details to save you asking me: 121-00018676651 of 1st April 121-00018666603 of 30th March”

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Posted 3 years ago

Car Parts 4 Less is rated 4.5 based on 90,983 reviews