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Car Parts 4 Less Reviews

4.5 Rating 91,080 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,080 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
It's almost 2 weeks and I still didn't receive my parcel
Helpful Report
Posted 3 years ago
up to 25%?? well i suuppose 15% is technically in that realm, as every part I sampled had 15% off and not 25% there is probably one or two stuck away somewhere on the site to make the statement pass muster. I wonder what they are ?
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Posted 3 years ago
It's been a week and a half since my order, its still not here.
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Posted 3 years ago
This time very poor sent a set of pads with the boxes seal already broken and markings on pads to show they had already been fitted
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Posted 3 years ago
Ordered 2 number plate lights for my mk5 golf, came on time and packaged fine, however part of the lights were missing, the main bit where the bulb sits in and the plug goes into, I rang and explained this to them to which they said they would send replacements. The replacements came and the exact same problem(parts missing). How difficult can it be to look in the package?
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Posted 3 years ago
When I realised I had made a mistake on my order (only one spark plug instead of a set of four) I sent a message to customer support. It took them a week (7 days) to reply to my message, only to say they couldn't do anything. By then I had received my order, ordered another three spark plugs elsewhere and fitted them. I will say, the delivery was good, but customer service needs a lot to be desired. Will not be ordering from them again though.
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Posted 3 years ago
I felt completely conned! The advertised promotional discount was not deducted. It was complete obfuscation and when I emailed to say as much, my email did not receive the courtesy of a reply.
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Posted 3 years ago
Very poor service, still haven't received my item or even know when it's coming.
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Posted 3 years ago
bought same item second time because first time wasn`t delivered to me. no tracking information,no ideea when the item will arrive. everyone blames someone else,so fed up...i paid for next day delivery and still waiting after 3 days...
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Posted 3 years ago
Absolutely rubbish for me at least, ordered a replacement mirror, paid for click and collect, have proof in email etc, cant find order on their system, wouldn't let me have one from stock despite the email proof, customer service said they just have to cancel the order and refund will take time to come back, so, no mirror, no money, not great tbh
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Posted 3 years ago
Terrible, the Item I ordered was never delivered and car parts raised a return before it even arrived, At this point, I have no idea if I will get this item or if I will get a refund.
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Posted 3 years ago
Great item but charging me to pick it up not on I won't be using again
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Posted 3 years ago
when i buy something, i would like to recieve WHAT I BOUGHT....NOT what you have in stock
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Posted 3 years ago
Parts ordered 9th April. Finally got them 3rd may after having to go to a euro car parts shop to chase them in person and collect the parts . Online chat, customer service emails and ringing the store all failed to get parts to my house. Would not use them again.
Helpful Report
Posted 3 years ago
picked parts up last monday , couldnt use them till 18 th april , both parts were wrong , should of checked them straight away, had to go to halfords bank holiday monday to get the correct parts ,as i needed my vechicle tuesday .
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Posted 3 years ago
Incorrect product delivered. Customer service emailed 2 weeks ago, and once again today. Still awaiting a response.
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Posted 3 years ago
I went in store 3 working days after receiving confirmation Email that everything is ready for collection. My order was not in the computer System, I had to wait 30 min and I did not receive the complete order. One of the items was not available. The store Manager blamed the IT department And explained that there is always discrepancy between actual stock and online Availability.
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Posted 3 years ago
I can’t review my parts as my parts have still not arrived - despite paying for express delivery and calling up to chase my order. It would have been quicker to make new wiper blades myself. Ordered 7th April… 10 days and counting so far.
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Posted 3 years ago
Same company as euro car parts. Major payment issues..problem’s with not paying decent wages to your front line staff!! Your company’s major share holders seem to be doing very well!!?
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Posted 3 years ago
Complained that part of my order was missing 2 weeks ago, have heard nothing back from customer support.
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Posted 3 years ago
Car Parts 4 Less is rated 4.5 based on 91,080 reviews