Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,983 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Car Parts 4 Less has not been good. I ordered a new light cluster, which arrived on time, however the edge of the cluster was damaged. I wrote to them on the 7th May with photos. I had to chase them for a response on the 12th May, to which they responded. Their solution - when can we pick it up, not even an explanation of when the replacement would come. I had explained that I had to fitted the light to be able to drive my vehicle of course. That they should supply me with a replacement that's not damaged and then I could return the damaged one. There other solution, keep the damaged light and get at £10 voucher for Car Parts 4 Less! To spend more money for damaged parts. I had replied to them on the 12th May, but of course silence again. The light fitting would be great if it was not damaged, the delivery was fast. What everyone needs to be aware of (as you will see from the other reviews) if you have problems when your parts arrive, that's when the "4 Less" kicks in, you simply will not get the support or service. So it's Russian Roulette with them from my experience. For me not worth it in the future.”

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Posted 2 years ago

“My order was cancelled as they told me it wasn’t in stock, yet why did they allow me to order it?”

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Posted 2 years ago

“I paid for my part 10 days ago but still haven't received it, I've called numerous times only to be told they don't know whats going on and someone will contact but never do.”

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Posted 2 years ago

“Went to pick up my item and was told the order had been cancelled. No notification of this and still waiting a refund. The paperwork the shop have me showed a refund less the collection charge.... Wouldn't recommend”

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Posted 2 years ago

“Bit of a shocker when you pay for next day delivery and don’t get your purchases in the time you paid for!!!”

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Posted 2 years ago

“MARTIN COX MICROCHAM2 PRO MICROFIBRE TRADE SYNTHETIC CHAMOIS 54CM X 45CM Just had a good look at them today one of them is very dirty and not fit for purpose photo attached .”

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Posted 2 years ago

“Ordered clutch kit and had confirmation email saying will be held till 5th of may at collection point euro car parts Rochdale but went to pick up while car was waiting parts at garage on 3rd may but was told order cancelled and sent back parts which caused me expenses and issues. Given £10 voucher which this company believes is right compensation and still waiting for refund which can take 5working days. No customer service at all i had to chase this up after no contact from company for 48hours after complaint made by online procedure as advised on website. Extremely dissatisfied”

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Posted 2 years ago

“No communication or emails on My order. Ordered almost 2 weeks ago and still nothing.”

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Posted 2 years ago

“Very poor online service! When you enter your car registration number it comes multiple choice. Every time I order it comes some wrong part. Then I have to take off mine from the car and go to the shop to get the right ones.”

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Posted 2 years ago

“It's almost 2 weeks and I still didn't receive my parcel”

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Posted 2 years ago

“up to 25%?? well i suuppose 15% is technically in that realm, as every part I sampled had 15% off and not 25% there is probably one or two stuck away somewhere on the site to make the statement pass muster. I wonder what they are ?”

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Posted 3 years ago

“It's been a week and a half since my order, its still not here.”

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Posted 3 years ago

“This time very poor sent a set of pads with the boxes seal already broken and markings on pads to show they had already been fitted”

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Posted 3 years ago

“Ordered 2 number plate lights for my mk5 golf, came on time and packaged fine, however part of the lights were missing, the main bit where the bulb sits in and the plug goes into, I rang and explained this to them to which they said they would send replacements. The replacements came and the exact same problem(parts missing). How difficult can it be to look in the package?”

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Posted 3 years ago

“When I realised I had made a mistake on my order (only one spark plug instead of a set of four) I sent a message to customer support. It took them a week (7 days) to reply to my message, only to say they couldn't do anything. By then I had received my order, ordered another three spark plugs elsewhere and fitted them. I will say, the delivery was good, but customer service needs a lot to be desired. Will not be ordering from them again though.”

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Posted 3 years ago

“I felt completely conned! The advertised promotional discount was not deducted. It was complete obfuscation and when I emailed to say as much, my email did not receive the courtesy of a reply.”

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Posted 3 years ago

“Very poor service, still haven't received my item or even know when it's coming.”

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Posted 3 years ago

“bought same item second time because first time wasn`t delivered to me. no tracking information,no ideea when the item will arrive. everyone blames someone else,so fed up...i paid for next day delivery and still waiting after 3 days...”

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Posted 3 years ago

“Absolutely rubbish for me at least, ordered a replacement mirror, paid for click and collect, have proof in email etc, cant find order on their system, wouldn't let me have one from stock despite the email proof, customer service said they just have to cancel the order and refund will take time to come back, so, no mirror, no money, not great tbh”

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Posted 3 years ago

“Terrible, the Item I ordered was never delivered and car parts raised a return before it even arrived, At this point, I have no idea if I will get this item or if I will get a refund.”

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Posted 3 years ago

Car Parts 4 Less is rated 4.5 based on 90,983 reviews