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Car Parts 4 Less Reviews

4.5 Rating 90,983 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 90,983 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
I found the queue at the reception to pick up my order (twice) was horrendously long. I doubt I will come back based on this.
Helpful Report
Posted 2 years ago
Purchased an item had to be collected between 22-29th July. Arrive to collect on 29th July and it had been returned to HQ, and didn’t have another in stock. Very disappointed!!!
Helpful Report
Posted 2 years ago
Email said my item will be ready for collection from 22nd July, but when I go to the shop there is nothing I can pick up, still no any email or notice to me about my item collection details until now.
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Posted 2 years ago
Still waiting for my auxilliary belt... It's been over a week now!
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Posted 2 years ago
Used in the past and always been OK. This time I didn't receive my part and almost impossible to contact. I had to go elsewhere and buy again. Won't use next time I need parts.
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Posted 2 years ago
Ordered two exterior detailing brush charged for myself collecting and got one exterior and one interior brush
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Posted 2 years ago
My car parts was missing pins
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Posted 2 years ago
Totally wrong dint fit had drained car so had to leave family with out car as I was not wasting money on coolent twice so wheel never use your or eour car parts no more to meny problems
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Posted 2 years ago
Bad price ; high postage cost
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Posted 2 years ago
I've I could give 0 stars I would. They cancelled my order without telling me and left me in the lurch, apparently so error their end. Why not tell me, or ask me? No I have to chase and then get told this? Utterly pathetic. Oh and it's the 2nd time they have done this!
Helpful Report
Posted 2 years ago
Review email has arrived but the part has not after over a week of waiting.... very annoying
Helpful Report
Posted 2 years ago
I was supplied with the wrong brake pads, part number was completely different to the one ordered. As was in the middle of the job on Sunday morning, had to buy more expensive pads, drive 25 miles and waste over two hours. The branch that I use to collect and return the parts from told me that they were sent the wrong pads and they do not check the part numbers on receipt now as it takes too long, so seems like you need to expect that you could be given the wrong parts and must check them yourself before leaving the store.
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Posted 2 years ago
Not received order yet
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Posted 2 years ago
Complete scam . decided to pick up to save time even though my order qualified for free postage. At last minute saw there was a £1.99 collection charge. Unbelievable.Cancelled order and still haven’t been refunded
Helpful Report
Posted 2 years ago
I am still waiting for the delivery. No updates. Nothing has arrived. Poor service.
Helpful Report
Posted 2 years ago
charged me £1.99 to go to them and collect. never again.
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Posted 2 years ago
Ordered service kit. Arrived late. Missing parts. What else can I say? Not using again. Haven't got the time to wait again.
Helpful Report
Posted 2 years ago
I bought a new “alternator” on 24th of June 22 , paid almost £400 . Upon receiving the parts , I was very disappointed. Box was completely smashed & wide open from top to bottom , even parts was full of dust and black mark everywhere. I complain immediately but no satisfactory answer given by collection point people, advised me to contact CS. My mechanic already uninstalled alternator from my car so I had no choice but take the old looking parts sent by car parts for less . I am an NHS worker wasn’t able to take day off from work for another replacement parts to come ins . I am regular customer here and I think customers shielded be treated better than what I have experienced. Thanks
Helpful Report
Posted 2 years ago
Had to go back twice even though they had product on other selves to sell when I asked they said can’t do it Can’t understand the logic same product had to go twice
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Posted 2 years ago
Sent the wrong parts again
Helpful Report
Posted 2 years ago
Car Parts 4 Less is rated 4.5 based on 90,983 reviews