Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,972 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would leave 0 stars if it was possible. Price matched some overpriced items to stick to buying from this company, but 2 days to get the discount, items now out of stock, absolute idiots and a complete waste of time. Little do they realise i purchase often via another account, and i certainly will not be purchasing ever again. I would not recommend this company to absolutely anybody, stick to GSF or a local dealer, it's not worth it, just a micky mouse sister company with little to no customer service whatsoever. Sadly a guy called Sean was fantastic previously, if you speak with Shilla Pereira on their chat, you will get NOTHING. Not sure why she even works there, absolute disgrace to the company and industry. Avoid at all costs!!”

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Posted 1 year ago

“Turned up to collect my order and it had been sold to someone else I was told”

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Posted 1 year ago

“2 1/2 weeks since placing the order and still no sign of the delivery, I did initially receive a note saying due to a warehouse move the delivery would be an extra two days. No reply to my chaser email a few days ago other than an automated response advising my query had been logged, so now having to chase again....”

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Posted 1 year ago

“I’m not happy at all because when I visited to collected my part at the collection point after waiting 40 minutes the guy came that we don’t have part in stock and it’s an error.can’t do anything I am sorry and because of his sorry my last coronation weekend wasted BH sitting home as I can’t anywhere because of unfixed car.”

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Posted 1 year ago

“Incredibly poor service, did not notify me that my parts had been sent to store and when I raised a query, they claimed I collected 5 days ago. Spoke to the store who stated as the items were uncollected they were returned to their warehouse and if I wanted them I would have to pay again, then wait for a refund. Appalling customer service.”

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Posted 1 year ago

“Dreadful service. I paid extra to have a dated delivery which they didn't make. I emailed repeatedly to ask that the order was cancelled and refunded. None of my emails were ever answered and the battery was dispatched 6 days later than it should have. I am still awaiting a response to my request for a "right to cancel" so will now pursue with my credit card company. I could not in clear conscience recommend this business due to such poor levels of service and lack of communication. Very disappointed.”

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Posted 1 year ago

“Very bad service first two days delay that's OK and then after delivery received and missing one spark plug ordered 4 spark plug and received only 3 then i ring customer service they promise next day delivery and not send next day and then received email is another 4 days delay very bad service never ordered again and best buy parts from local parts shops is more easy and hassle free”

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Posted 1 year ago

“121-00020319424 part of order still not delivered”

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Posted 1 year ago

“Took over a week to come when it said it would be three days then only sent one part when I ordered them both together then had to wait another three days for the second part to arrive”

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Posted 1 year ago

“Was delivered to the wrong address! Had no idea, no notifications to say delivered, nothing.”

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Posted 1 year ago

“The box had been opened previously, with dirty hand marks inside. Clearly not original tye wraps. Obviously been returned. So they ordered me a new one, a few days later it came, and it was new!!!. Let my customer down as I wasn't happy fitting the used part. When I pay for a new part I expect a new part.. Poor.”

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Posted 1 year ago

“The wrong parts were sent, despite putting in the cars registration. The returns process is also slow and difficult as it is all done by post”

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Posted 1 year ago

“You sell me dirty and used parts. No-one answer to my email. Don't recommend you.”

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Posted 1 year ago

“I'm still waiting for my parts what I ordered over a week ago.had to go elsewhere”

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Posted 2 years ago

“It was click and collect order though still had to join normal queue and wait with other customers as there was no body else serving either on other tills or on click and collect counter. Which was stress by the only person serving on till. He was rude”

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Posted 2 years ago

“Wrong parts sent. Tried to call to resolve but no number. Had to go in to a euro car parts branch. And purchase the missing item myself.”

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Posted 2 years ago

“Avsolute rio off euro carparts charge more than car parts for less for the same thing same part number same company”

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Posted 2 years ago

“Hi I went to the branch on the 12th and wait to the queue almost 20 min, then the guy told me you didn't come to collect your item and we refund the money to your account, but in my email said my last day I can collect the item is 13th. He said he can sell it to me but with normal price and no discount available for me. I asked to speak to the manager, after 5 min he said manager is very busy but now he can do it with discount for me. If I didn't ask to speak to the manager, it's mean I can't buy the item. I saw another person had an issue with them too. Totally not happy. Regards”

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Posted 2 years ago

“I was sent an email to say my item was ready to pick up. Drove over an hour each way to find out it wasn't in stock. Still no apology and apparently the refund will take up to 14days.”

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Posted 2 years ago

“Half the order was missing”

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Posted 2 years ago

Car Parts 4 Less is rated 4.5 based on 90,972 reviews