Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 91,073 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 91,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 26th June 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong type of wipers received , when I went to exchange them as requested was given refund then charged full price for other wipers. The price I paid was more expensive than Halfords and that would have included £7 fitting!”

Helpful Report

Posted 2 years ago

“Absolutely shocking customer service! Before ordering I called to check that the light fitting I was looking to order included a bulb holder and was told it did. Ordered it only to find that when I collected it it actually did not include a bulb holder. I enquired about whether the other brand sold contained the bulb holder and was told by the assistant in store that the info wasn’t available and the only way to find out was to order it in. I did this online and was sent an email advising it would be ready to collect at 10am on the following Monday. When I made the journey to the store the following Monday I was told it hadn’t arrived but, it should be in the next day. So as to not waste another journey I called the following day to check it was in and was told it was. Arrived at the store and waited for a very long time only for the assistant to return and tell me it wasn’t there, with very few apologies. I then asked if he could find out once and for all of it did contain a bulb holder so that I could make my mind up and save any more wasted journeys. He looked on his computer (the same one that he looked on and told me it did not have the information the first time round!) and quickly told me in 60 seconds flat that it did not. I suspect he was lying & was just trying to quickly close the conversation down, as there’s simply no explanation for why he couldn’t give me that information before. I requested a refund and will never be purchasing from this place again.”

Helpful Report

Posted 2 years ago

“Having correctly identified my car on the website the wrong parts were supplied”

Helpful Report

Posted 2 years ago

“Didnt appreciate the staff banging my product on the reception desk. Not very welcoming approach from him to begin with. Would recommend they were trained”

Helpful Report

Posted 2 years ago

“Very slow click and collect. I wish had paid for delivery instead. It was collection from eurocarparts. Only 3-4 customer in front of me and 1 person only servicing. Took more than 45 to get coolant and wiper.”

Helpful Report

Posted 2 years ago

“When I collected the rear wiper from Euro Parts, it was the wrong fitting for car. Euro Parts then sold me one from their stock, at a much higher cost to the one I purchased from Car Parts 4 Less. Again I was sold the wrong fitting wiper & after 2 attempts by Euro Parts. I asked for a refund & went to Halfords in the end, who had the required rear wiper I required”

Helpful Report

Posted 2 years ago

“Wiper blades are not that good quality.”

Helpful Report

Posted 2 years ago

“They keep sending incorrect parts. Even the garages are advising customers not to buy from here because it will cost more to find out it's a wrong part once the car is already opened. There is a serious problem here at carparts4less.”

Helpful Report

Posted 2 years ago

“I was given wrong product inside the box. Only found out when I took it to garage, so I had to pay extra to mechanic for the first attempt.”

Helpful Report

Posted 2 years ago

“My order was to be collected by friday 3rd Feb went to collect and on friday 3rd and the order had been cancelled that morning. Giving a date for it to be collected and it be cancelled before the end of that date isnt great for a customer as it was the only day i could collect”

Helpful Report

Posted 2 years ago

“Wrong part even with registration number wasn’t other options pretty poor”

Helpful Report

Posted 2 years ago

“This is my order from Smethwick click and collect. The staff was very rude then took it out on me by giving me used scrap wipers blades. Look at pictures. I have complained to store manager, internal investigation is being conducted apparently, not heard off anyone yet.”

Helpful Report

Posted 2 years ago

“Sent me the wrong oil filter so I ended up at a local motorfactors. Right number on order but different number in filter”

Helpful Report

Posted 2 years ago

“I'm afraid the service was awful... charged for parts I never received! Total waste of my time!!”

Helpful Report

Posted 2 years ago

“Went to pick up my order from store a week after it arrived and they had refunded it and then would only sell it back to me for 25% more than I paid for the original order.”

Helpful Report

Posted 2 years ago

“Insufficient staff. Took nearly 30 mins to pick up a part which had been ordered and paid for in advance.”

Helpful Report

Posted 2 years ago

“Site let me order for next day delivery, then was called to say 3 to 5 working days. Order cancelled by them and 2 weeks on still awaiting full refund as they only refunded item after 5 days but not delivery charge. Never again will I use them as twice they've done this.”

Helpful Report

Posted 2 years ago

“Got the wrong product. Wants to return it and get my money back. Got an email from you mentioning “someone will contact me”. I am still waiting. Don’t know how to return and where to. Can you help”

Helpful Report

Posted 2 years ago

“Sent the wrong part. Won’t arrange the return”

Helpful Report

Posted 2 years ago

“I wanted to buy a headlight bulb. It was pretty cheap at £1.77 but there was no option to Click and Collect. The only option was to pay for home delivery which was disappointing. I therefore purchased from elsewhere. Feels like they are trying to make more money out of customers by not allowing collection.”

Helpful Report

Posted 2 years ago

Car Parts 4 Less is rated 4.5 based on 91,073 reviews