Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,435 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,435 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0203 788 7845

Email:

custservice@carparts4less.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong part”

Helpful Report

Posted 1 year ago

“Ordered a battery on line with this Company. After giving all my details, card number etc, I was informed to collect it from a Company called Eurocarparts, AND I would have to pay £1.99 to collect it !!!! NEVER experienced a retailer who charges the customer to pay to collect an item...MADNESS”

Helpful Report

Posted 1 year ago

“We paid for quite delivery but didn’t get it my husband had to go to the store and get the part him self and we didn’t get our delivery money back will never use’s again”

Helpful Report

Posted 1 year ago

“Ridiculous that you have now started to charge for collection .. I will no longer be coming here as this is daylight robbery.”

Helpful Report

Posted 1 year ago

“I paid this huge amount of money for a faulty exhaust which costed me another £35 for the mechanic to fix it. I am so not happy with this purchase and I believe I deserve full refund!”

Helpful Report

Posted 1 year ago

“I waited 10 days for it to be delivered to my home and finally I got it myself.”

Helpful Report

Posted 1 year ago

“Order placed at Nov.1. 2022. Via online purchase. Today is Nov.12, still do not received the goods. Have given customer services calls twice,but just replied with waiting without advising when will I can get the goods. No way to cancel or refund...”

Helpful Report

Posted 1 year ago

“I Buy breakpads shoes pay by paypal need wait 2 day to collect was wrong no possible to fit I am give back next day to the shop Euro Car parts were I am collect shop took back but money not resive from 5 November today is 10 November not Professional from Car part 4 less.”

Helpful Report

Posted 1 year ago

“Misleading website, puts up wrong parts for your car, then takes over a week to get your money back, of which they, or PayPal , take a cut..Will not be using them again..”

Helpful Report

Posted 1 year ago

“Worst customer service. They sent the incorrect product and arranged their own courier to collect but two weeks on I’m still waiting for my refund since they can’t locate what DPD have done with the parcel. Wrong product sent by a incompetent picker and staff that are incompetent that can’t be bothered to process a refund for a mistake that’s not mine. Just complete robot service. Don’t waste your time. Buy somewhere else.”

Helpful Report

Posted 1 year ago

“Car parts for less are a good company but are the same company as Euro parts check your local car factors has sometimes a lot cheaper please shop around”

Helpful Report

Posted 1 year ago

“Ordered and paid for my part, including a collection charge, called to collect on the day suggested and the part hadn't arrived! Told to come back in 2 days, still it hadn't arrived, went back again 2 days later as suggested and it still hadn't arrived. The shop assistant re-order the part again as he couldn't explain why it hadn't arrived and told me it would be in in 2 more days, but still it hadn't arrived!! After 4 wasted journeys I asked for my money back and was told I had to come back again as the manager wasn't in to approve the refund. This whole episode has been a joke and I won't be buying from them again !!”

Helpful Report

Posted 1 year ago

“Phoned and got part number that was wrong as the part was about 4ft to short. Returned the item so expecting the refund shortly. The service desk in Bromsgrove was useless so slow on picking the item up and just as slow on the return. Loads of people sat out the back on the phones but nobody interested in who’s out in the shop front. If you want all internet and phone sales then why have a front shop?”

Helpful Report

Posted 1 year ago

“Used part given then tell you that they have another brand on stock for 5x the amount Using moterparts direct now”

Helpful Report

Posted 1 year ago

“Hi usually your ok and that's about it. But my last purchase was a nightmare ie very good price seems to good to be true it was! Drove 10 miles one way the parts were wrong wasted journey and time and fuel! NFG!”

Helpful Report

Posted 1 year ago

“Awful quality on Bosch rear brake discs for a golf mk7 and ridiculous procedure to return them potentially leaving me without a car for 6-8 weeks”

Helpful Report

Posted 1 year ago

“Ordered a motor home cover to collect online When picked up it was not the same size as on the internet … the web site is wrong! Extremely frustrating. Involved two journeys costs not refunded. Had just returned similar cover to Europarts day before for the same reason!!!”

Helpful Report

Posted 1 year ago

“Despite paying for click and collect (which is a scam) the service was very slow. Took about 10 minutes to collect just a few items. Only used this Morley branch as they had more parking than the Gelderd Road one, l won't be back, shame really as they are close by and have more availability of parking”

Helpful Report

Posted 1 year ago

“Bought a part and it was wrong size but because mechanic attempted to fit it unable to return”

Helpful Report

Posted 1 year ago

“Slow and disorganised delivery. Costs extra to collect from store!”

Helpful Report

Posted 1 year ago

Car Parts 4 Less is rated 4.5 based on 90,435 reviews