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Car Parts 4 Less Reviews

4.5 Rating 90,318 Reviews

89 %

of reviewers recommend Car Parts 4 Less

Company Reviews

Product Reviews

4.5

Based on 90,318 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

Car Parts 4 Less 5 star review on 3rd October 2023

Car Parts 4 Less 5 star review on 18th September 2023

Car Parts 4 Less 5 star review on 16th July 2023

Car Parts 4 Less 5 star review on 1st May 2023

Car Parts 4 Less 5 star review on 11th November 2022

Car Parts 4 Less 5 star review on 11th November 2022

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad service first two days delay that's OK and then after delivery received and missing one spark plug ordered 4 spark plug and received only 3 then i ring customer service they promise next day delivery and not send next day and then received email is another 4 days delay very bad service never ordered again and best buy parts from local parts shops is more easy and hassle free”

Posted 11 months ago

“121-00020319424 part of order still not delivered”

Posted 11 months ago

“Took over a week to come when it said it would be three days then only sent one part when I ordered them both together then had to wait another three days for the second part to arrive”

Posted 11 months ago

“Was delivered to the wrong address! Had no idea, no notifications to say delivered, nothing.”

Posted 1 year ago

“The box had been opened previously, with dirty hand marks inside. Clearly not original tye wraps. Obviously been returned. So they ordered me a new one, a few days later it came, and it was new!!!. Let my customer down as I wasn't happy fitting the used part. When I pay for a new part I expect a new part.. Poor.”

Posted 1 year ago

“The wrong parts were sent, despite putting in the cars registration. The returns process is also slow and difficult as it is all done by post”

Posted 1 year ago

“You sell me dirty and used parts. No-one answer to my email. Don't recommend you.”

Posted 1 year ago

“I'm still waiting for my parts what I ordered over a week ago.had to go elsewhere”

Posted 1 year ago

“It was click and collect order though still had to join normal queue and wait with other customers as there was no body else serving either on other tills or on click and collect counter. Which was stress by the only person serving on till. He was rude”

Posted 1 year ago

“Wrong parts sent. Tried to call to resolve but no number. Had to go in to a euro car parts branch. And purchase the missing item myself.”

Posted 1 year ago

“Avsolute rio off euro carparts charge more than car parts for less for the same thing same part number same company”

Posted 1 year ago

“Hi I went to the branch on the 12th and wait to the queue almost 20 min, then the guy told me you didn't come to collect your item and we refund the money to your account, but in my email said my last day I can collect the item is 13th. He said he can sell it to me but with normal price and no discount available for me. I asked to speak to the manager, after 5 min he said manager is very busy but now he can do it with discount for me. If I didn't ask to speak to the manager, it's mean I can't buy the item. I saw another person had an issue with them too. Totally not happy. Regards”

Posted 1 year ago

“I was sent an email to say my item was ready to pick up. Drove over an hour each way to find out it wasn't in stock. Still no apology and apparently the refund will take up to 14days.”

Posted 1 year ago

“Half the order was missing”

Posted 1 year ago

“Ordered a part not last Friday but the 1 before. Part was meant to be here on the Monday. I got an email on the Monday apologising and to expect a 4 day delivery. We're now on day 9. I called yesterday agent said she would send an email I'm still waiting for 24hrs later.”

Posted 1 year ago

“I placed order on 31 march and been given dates between 3 April to 10 April to collect which is normal. On 9 April being Sunday they sent email saying they gonna refund me as I didn’t collect when the fallowing day was last day of collection I was going to collect because of my shift pattern. They now processed refund. Don’t give dates for collection when you gonna cancel anyway. Pointless.”

Posted 1 year ago

“Hi I orderd winscreen wipers for my car on March 22st , u sent the wrong ones , I have had three attempts to return them , but the DPD courier have not been after waiting in, i am waiting for labels for DHL to pick up but not yet received them , I have bought wiper blades now dissapointed”

Posted 1 year ago

“I paid the extra £6 to get next day delivery due to needing my van back on the road asap. 3 days later I am still waiting for my order. I think a refund for the delivery is very much in order. Not good service. 😡”

Posted 1 year ago

“Wipers advertised at one size, when collected you get a different size and then get charged double for right size? Customer service resolved and cannot fault”

Posted 1 year ago

“I will never buy from here again I bought suspension for my car with a discount code and it turned out to be the wrong suspension so my car was in the garage on the ramps all weekend I had to return the suspension and get the right one for my car and got charged the full amount it's a scam to get you to buy from them they give me the suspension based on my registration number il also be letting everyone on the car forums know to stay clear”

Posted 1 year ago

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Car Parts 4 Less is rated 4.5 based on 90,318 reviews