Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,356 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,356 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Voucher not accepted.”

Helpful Report

Posted 1 year ago

“I haven't received my order so.. its going to have to be a very poor rating.”

Helpful Report

Posted 1 year ago

“Absolutely shocking service, received the wrong parts, realised once the breaks were off had to put everything back together to be told I couldn't do a straight swap for the correct item, I had to pay full instore price for the correct item and had a partial refund on the items I received in error.”

Helpful Report

Posted 1 year ago

“Paid extra for a lemforder part and when went to collect it from euro car parts they gave me a cortecto one and told me it’s the same when it’s a poorer quality and cheaper than what I paid. After being in there for 30 minutes for a simple click and collect I got a refund. Waste of time. Euro car parts (sister company) always painful experience use them as last resort”

Helpful Report

Posted 1 year ago

“hi haven't received my order or any delivery notifications”

Helpful Report

Posted 1 year ago

“I ordered car parts from CP4L during the Black Friday period. The parts were all showing as in stock at the point of placing the order and making the payment. Due to CP4L refusing to deliver the entire order because one of the items (Copper Grease) being considered Hazardous (the most ridiculous thing I have ever heard of!), I was forced to pick it up in person from my local Euro Car Parts store. Well, the reason for ordering from CP4L in the first place was due to repeated bad experiences with Euro Car Parts in the past (also being aware that these are both one and the same company). It was confirmed that my order would be ready for the next day (Saturday) for pickup. I left it over the weekend and went to the store early on Monday morning. Past bad experiences repeated itself: 1. I stood in a queue for roughly 25 minutes waiting while only one customer was being tended to - this is due to only one out of the three pay points being manned. I have never seen any of the other pay points being manned before, however their back office is full of employees ever wondering about having better things to do than serving the customers in the shop front. 2. When I finally reached the front of the queue, my order was not ready as I understood from the e-mail confirmation that it would be and I was made to stand to the side waiting even longer. After another 20 minutes or so my ordered items were assembled on the counter but one item was short. I was told that the item was out of stock and that it would need to be ordered. So I agreed to return later that day to pick up the outstanding ordered item and left having wasted my time! Whatever you have going on at your Euro Car Parts store at Isleworth is not working - it is a shame! Your online ordering process is a shambles! Will I ever return as a customer now that I know Car Parts 4 Less is as bad as Euro Car Parts? Only time will tell...”

Helpful Report

Posted 1 year ago

“Poor customer service parts didn’t arrive had to go to branch to collect”

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Posted 1 year ago

“Waited for Black Friday deal and overpaid.”

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Posted 1 year ago

“Paid for next day delivery as needed item urgently. Due to be delivered by local depot. Just rang for update to be told that all staff gone home and i wont be getting it today! Fuming!!”

Helpful Report

Posted 1 year ago

“Wrong part”

Helpful Report

Posted 1 year ago

“Ordered a battery on line with this Company. After giving all my details, card number etc, I was informed to collect it from a Company called Eurocarparts, AND I would have to pay £1.99 to collect it !!!! NEVER experienced a retailer who charges the customer to pay to collect an item...MADNESS”

Helpful Report

Posted 1 year ago

“We paid for quite delivery but didn’t get it my husband had to go to the store and get the part him self and we didn’t get our delivery money back will never use’s again”

Helpful Report

Posted 1 year ago

“Ridiculous that you have now started to charge for collection .. I will no longer be coming here as this is daylight robbery.”

Helpful Report

Posted 1 year ago

“I paid this huge amount of money for a faulty exhaust which costed me another £35 for the mechanic to fix it. I am so not happy with this purchase and I believe I deserve full refund!”

Helpful Report

Posted 1 year ago

“I waited 10 days for it to be delivered to my home and finally I got it myself.”

Helpful Report

Posted 1 year ago

“Order placed at Nov.1. 2022. Via online purchase. Today is Nov.12, still do not received the goods. Have given customer services calls twice,but just replied with waiting without advising when will I can get the goods. No way to cancel or refund...”

Helpful Report

Posted 1 year ago

“I Buy breakpads shoes pay by paypal need wait 2 day to collect was wrong no possible to fit I am give back next day to the shop Euro Car parts were I am collect shop took back but money not resive from 5 November today is 10 November not Professional from Car part 4 less.”

Helpful Report

Posted 1 year ago

“Misleading website, puts up wrong parts for your car, then takes over a week to get your money back, of which they, or PayPal , take a cut..Will not be using them again..”

Helpful Report

Posted 1 year ago

“Worst customer service. They sent the incorrect product and arranged their own courier to collect but two weeks on I’m still waiting for my refund since they can’t locate what DPD have done with the parcel. Wrong product sent by a incompetent picker and staff that are incompetent that can’t be bothered to process a refund for a mistake that’s not mine. Just complete robot service. Don’t waste your time. Buy somewhere else.”

Helpful Report

Posted 1 year ago

“Car parts for less are a good company but are the same company as Euro parts check your local car factors has sometimes a lot cheaper please shop around”

Helpful Report

Posted 1 year ago

Car Parts 4 Less is rated 4.5 based on 90,356 reviews