Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,980 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car parts for less are a good company but are the same company as Euro parts check your local car factors has sometimes a lot cheaper please shop around”

Helpful Report

Posted 2 years ago

“Ordered and paid for my part, including a collection charge, called to collect on the day suggested and the part hadn't arrived! Told to come back in 2 days, still it hadn't arrived, went back again 2 days later as suggested and it still hadn't arrived. The shop assistant re-order the part again as he couldn't explain why it hadn't arrived and told me it would be in in 2 more days, but still it hadn't arrived!! After 4 wasted journeys I asked for my money back and was told I had to come back again as the manager wasn't in to approve the refund. This whole episode has been a joke and I won't be buying from them again !!”

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Posted 2 years ago

“Phoned and got part number that was wrong as the part was about 4ft to short. Returned the item so expecting the refund shortly. The service desk in Bromsgrove was useless so slow on picking the item up and just as slow on the return. Loads of people sat out the back on the phones but nobody interested in who’s out in the shop front. If you want all internet and phone sales then why have a front shop?”

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Posted 2 years ago

“Used part given then tell you that they have another brand on stock for 5x the amount Using moterparts direct now”

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Posted 2 years ago

“Hi usually your ok and that's about it. But my last purchase was a nightmare ie very good price seems to good to be true it was! Drove 10 miles one way the parts were wrong wasted journey and time and fuel! NFG!”

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Posted 2 years ago

“Awful quality on Bosch rear brake discs for a golf mk7 and ridiculous procedure to return them potentially leaving me without a car for 6-8 weeks”

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Posted 2 years ago

“Ordered a motor home cover to collect online When picked up it was not the same size as on the internet … the web site is wrong! Extremely frustrating. Involved two journeys costs not refunded. Had just returned similar cover to Europarts day before for the same reason!!!”

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Posted 2 years ago

“Despite paying for click and collect (which is a scam) the service was very slow. Took about 10 minutes to collect just a few items. Only used this Morley branch as they had more parking than the Gelderd Road one, l won't be back, shame really as they are close by and have more availability of parking”

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Posted 2 years ago

“Bought a part and it was wrong size but because mechanic attempted to fit it unable to return”

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Posted 2 years ago

“Slow and disorganised delivery. Costs extra to collect from store!”

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Posted 2 years ago

“You sent me my dipstick in a box that could have fitted the whole engine! what a waste of resources, especially in this world climate! I'm disgusted that your business would think it's acceptable to send such a small item in such a large package.”

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Posted 2 years ago

“Euro Car parts and Car Parts for less are just two names. It is one business with the same address and the same collection point to rob people of their money under the pretext of collection charges. I ordered wiper blades for my car (Order Number: 123-00058472875) from car parts for less. The part was £8 and the collection charge was £1.99. First of all I don't understand the nonsense of collection charges when the customer has to spend his or her time and money to collect. Secondly, the part did not fit my car and I returned the item there and then. They sent me £8 back after a week but not the collection charges i.e. £1.99. Is it legally correct to charge me for something which I did not collect? On this website, they offer a bit cheaper items compared to Euro car parts but then they stealthily add £1.99 for collection charges. To me, this is not an above-board dealing. I will write negative reviews everywhere where I can to highlight this fraud. Really disappointed.”

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Posted 2 years ago

“Shambles, still waiting for refund”

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Posted 2 years ago

“No happy to shop again ever in the future as they take the payment but they didn’t send my order and after I try to track it as I been worried for a scam my order reference doesn’t exist 😂😂😂 they scamming people”

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Posted 2 years ago

“I tried to order a part for collection on Saturday that was listed as in stock. After checking out it wasn't available until the Tuesday, but I wanted it immediately or not at all. In the end I had to have a local garage do the work instead. I contacted customer services to ask to cancel the order and they said this was not possible. Rubbish.”

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Posted 2 years ago

“I placed an order over a week ago and it still hasn't arrived, i've sent an e-mail chasing and had no response. My advice would be to avoid this company like the plague. Absolutely terrible service”

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Posted 2 years ago

“Normally the service is excellent, however, on this occasion, it was not. I purchased a coil pack and when I got home I notice it had the words "Faulty" written on the box and upon opening the box it had been fitted before. I called the customer service line and the chap I spoke to was about as helpful as a chocolate fireguard and told me I had to take it back and they would order me a new part instead of offering to order me a replacement over the phone”

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Posted 2 years ago

“Have placed order for Eicher premium brake pad with my car registration received the wrong one and returned to where i collected it.”

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Posted 2 years ago

“Ordered on the 7thsept still haven't received yet and it's the 18th Sept, I rang customer service on the 16th said it would be here by the end of 17th Sept but still not here!!”

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Posted 2 years ago

“Very bad experience I bought a injector, colection point from Oxford, they give me a open box and with a injector that was looking to be used before. When I ask them they said just take it and if is not working bring it back. Someone from there, in my opinion are replacing parts”

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Posted 2 years ago

Car Parts 4 Less is rated 4.5 based on 90,980 reviews