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Car Parts 4 Less Reviews

4.5 Rating 91,094 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Communication so far adequate. Still not received my goods so can only rate as I have.
Helpful Report
Posted 5 years ago
Ordered next day delivery but got the item in 4 days
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Posted 5 years ago
Still awaiting delivery!!
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Posted 5 years ago
Ordered some wipers to find none of Them fit. Tried getting in contact to get them returned but nothing. Really disappointed.
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Posted 5 years ago
Parts good value, but DHL as a delivery company bad choice
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Posted 5 years ago
Good Price on items; good selection of items. easy to navigate and use website. However, I received and email sent at 18.46 on a Friday evening telling me my parts were going to be delayed. MAYBE up to 10 days. I was beyond unhappy, as it was clearly after office hours and I could not call up to speak to someone. I understand this has taken place in the middle of the Covid Virus; but at 2 months in, they should have a handle on their delivery!
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Posted 5 years ago
Carparts4less as usual did a good job in fullfilling the order albeit a little late but that was understandable as we are experiencing some difficult times. Unfortunately the same could not be said for the courier service they used (DHL) i believe, the parcel was left at athe wrong adress and luckily for me the young gentlemen whose adress it was left at, was honest and kind enough to bring it to me and explained his old mother had taken it by mistake, otherwise i would have lost my order/goods.
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Posted 5 years ago
GREAT GOT THE STUFF I ORDERED VERY QUICKLY THE TROUBLE IS TRYING TO SEND THINGS BACK CANNOT SPEAK TO ANY ONE AT STORE UNLESS I WAIT UP TO 2 HOURS ON THE PHONE SENT EMAILS OVER MONTH AGO STILL WAITING TO GET THE RETURN ITEM SENT BACK FOR REFUND
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Posted 5 years ago
Delayed delivery 8 days
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Posted 5 years ago
I put my registration number in for a part i needed for my car. The part came up,and I ordered it. The part arrived, and was completely incorrect. Due to Covid, there is a 2 your wait on the phone. I sent an email 4 days ago, and still no reply
Helpful Report
Posted 5 years ago
Paid £4.95 for next day delivery. 5 days later the goods arrived. Sent 3 emails and asked for the extra I paid for next day delivery to be refunded. Nearly a week later I still have not had a reply. Impossible to get an answer on the phone as well. Poor customer service.
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Posted 5 years ago
Good service but order took six days to arrive. This would deter me from ordering from them again.
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Posted 5 years ago
Ordered a battery and paid £4+ for next day delivery. It took 5 days to arrive. Think I'm juw a refund. P harley.
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Posted 5 years ago
Battery order is what it said. But delivery that is another question. paid fot next day delivery but turned up 5 days later. Poor customer service when asked what is going on. If company can not do what I paid for they shouldn't offer it.
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Posted 5 years ago
Ordered a radiator but the picture shown was generic, so I contacted them to cancel the order. This took 2 1/2 hours of holding!
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Posted 5 years ago
Great price and efficient delivery. However the item I bought (an alternator) has a surcharge until the old item is returned. Trying to get hold of carparts4less to arrange this (plus 2 hours on the phone and still no luck) is all but impossible.
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Posted 5 years ago
Happy with the product not very reliable with delivery ordered item paid for next day delivery but took three days to deliver
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Posted 5 years ago
The items I’ve received are exactly as ordered, but as the website doesn’t represent what they have in stock I’m still awaiting items.
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Posted 5 years ago
Price seemed ok parts were as described but free postage took forever.I thought about three to four days which would have given me the parts for the weekend,I emailed after a week and was given the info that unless delivery was not ten days or more not to contact the company as everything was slow because of Covid.It would have been massively helpful if this was on the order form"If given the chance I will save a few bob on postage but will pay if necessary.Especially car parts where repairs are usually time bound.This review would have been four or five stars if the delivery or information was better.
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Posted 5 years ago
product tried yesterday ,did a good job on the car.cleaned well
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Posted 5 years ago
Car Parts 4 Less is rated 4.5 based on 91,094 reviews