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Car Parts 4 Less Reviews

4.5 Rating 91,094 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Parts excellent value and delivered when said. Returning unused arts becoming an issue as have to get an RMA number but a week later still no response. Company did say there may be a delay but a week on withbsilence is frustrating.
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Posted 4 years ago
Good value for money, but terrible customer service. Paid £7 extra for delivery on certain date and got my order 2 days later, contacted customer service few times for refund on delivery, no response at all. Overall not bad, but won't be shopping with them again.
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Posted 4 years ago
Product was as expected but ordered on a Friday morning paid £4.95 for next day delivery but didn't arrive until Monday
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Posted 4 years ago
Brilliant service, quick and not bad prices but it all goes wrong if there's a problem, can't get through on live chat, and emails don't get answered for weeks so 5 stars for the first bit then 0 for the second
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Posted 4 years ago
The delivery was swift. My only complaint was that it was ridiculously over packed using huge amounts of plastic. The actual items were wrapped inside swaths of plastic bubble wrap which then required a huge box to contain it all. It's not as if they were fragile either. In fact the items were already in boxes themselves and really just required a stamp on them.
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Posted 4 years ago
The item I purchased was cheaper than any other supplier, had some issues with delivery and took time with some mixed communications but eventually got sorted.
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Posted 4 years ago
Regretfully I have not yet received the deionised water I ordered some 2 weeks ago
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Posted 4 years ago
Generally ok but they could not deliver the whole order direct because of the weight. Had to go through the local store then delivered from there? However no emails or info at time of purchase to say this or to update me. Could do better.
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Posted 4 years ago
After paying extra for next day delivery in plenty of time for it, they text me the next morning (Friday) to say that delivery would be Monday. That’s not next day.... I rearranged again for the actual Friday...
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Posted 4 years ago
Emailed them with issue with jet wash they didnt even get back to me with any comments.
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Posted 4 years ago
the goods arrived ... on Monday ... I paid extra for the delivery on Saturday ..
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Posted 4 years ago
Restable prices but bad on warranty if the part is defected , return is difficult and they ignore your email despite repeated requests .Battery under warranty for 5 Ys ,did not last 2 year, repeated emails ignored , I gave up and bought a new one from Eurocarparts at local branch .
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Posted 4 years ago
Great service.Have used there services many times. I was disappointed this time when my parts turned up and the water pump I ordered was a used item in a sealed box.
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Posted 4 years ago
Kit arrived reasonably promptly but it would have been nice to know that the two items were not to be delivered at the same time or even on the same day. I also asked that if I was out that they could deliver to the house opposite. It was left at my front door.
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Posted 4 years ago
Ordered 4 spark plugs, only received 3. A partial refund was issued but no email explaining that I would only be receiving 3 sparks.
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Posted 4 years ago
Good price for the part. Ordered Friday morning and paid £4.95 for next day delivery. Turned up the following Tuesday. As I say very good price which is why I didn’t make an issue of the delivery time but not a good reflection. I would have just waited and saved myself 5 quid if I’d know it wouldn’t be next day
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Posted 4 years ago
Quick delivery but massive overkill with the packaging which was very unnecessary. Why deliver a windscreen wiper separately to the main order, and put it on its own in a separate cardboard box.
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Posted 4 years ago
Parts came quick but was disappointed to find i had to pay for delivery thought it was free after a certain amount , I spent £170 and you charged for delivery
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Posted 4 years ago
I ordered a left side headlight and I received a notification that car parts 4 less would re order the part for me, could have just refunded the money instead of wasting my time to get a refund and process the delivery big hassle for me
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Posted 4 years ago
Received order in quick time which was pleasing. However trying to return some unused items is very slow- requested a RAN number 6 days ago and not received a reply to my email request...
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Posted 4 years ago
Car Parts 4 Less is rated 4.5 based on 91,094 reviews