Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,972 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was not stocked but still offered.”

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Posted 1 year ago

“The parts I ordered did not suffice the amount needed for the car. Incorrect information”

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Posted 1 year ago

“Brake pads correct, handbrake shoes correct, brake discs WRONG. It's not rocket science, I ordered peugeot got sent citroen wrong stud patern!! Sort it out”

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Posted 1 year ago

“You do not have enough stock shame. Big Shame. Everysince the Brexit england is a very bad country”

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Posted 1 year ago

“Was handed over my order at the EuroCarParts counter and delivered them to the garage carrying out the work. Garage told me I had ordered the wrong parts as the discs didn’t fit. Spent half a day driving round motor factors finding someone who had the discs in and delivered them back to the garage. When returning the apparent ‘wrong parts’ the guy at the counter told me they had given me a different part to what I had ordered when collecting. The apology I got was a £5 voucher from customer services… Half a day of mine wasted and wasn’t even my fault.”

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Posted 1 year ago

“I showed my phone to the young man behind the counter to read my order number as I was speaking to another person in the shop. He muttered something about ''I'm not mindreader'' and walk into the rear to get my item. He was obviosly having a bad day? I was too busy to be bothered with his sulkyness.”

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Posted 1 year ago

“Prices were ok now expensive Discount codes very poor”

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Posted 1 year ago

“Sorry to leave a bad review but my experience was utterly dire. Went to euro car parts Aberdeen to collect with a queue of over 10 people which took 45 minutes to get to the front of. My order took 1 minute to get. Lost all confidence.”

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Posted 1 year ago

“Neither a half a star I can give. Ordered the part, received the email , waiting for next day delivery and.....3 days later no delivery. Called them and they refuse to complete the service and said to me to come and collect it. Sales manager was very rude saying that he will not let his driver to deliver the part as is no parkin space even that at the end on the street was free parking spaces for 10 cars and 30second time walk until my dor. Apparently it has been proved by sales manager Tim, if it was his true name ,that you can't trust what they say and you can wait and wait and wait for the part and with the money taken. Rubbish service.”

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Posted 1 year ago

“Ordered wipers with a discount code. They cancelled the order said I returned it which was false. I then tried to order again but could not use the voucher code, I then bought from somewhere else”

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Posted 1 year ago

“Dear Sirs, I have been waiting for the delivery of parts for a week - I called you this evening, I asked the employeeCar Parts 4 less - what is happening with my car parts, they have not arrived yet - I think you have problems with the delivery, I can't count on you quick repair. Thank you, customer”

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Posted 1 year ago

“Ordered part online, duplicated payment, requested refund and told had to wait up to 14 days. Waited 14 days no refund, chased up to then receive an email to say I would have to wait a further 7 days as their system had not picked it up. Extremely poor customer service and no appology!”

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Posted 1 year ago

“Part and price was not an issue but had my daughter pick up part from Cambridge branch and was met with a very rude counter staff. He had a very off hand attitude and initially ignored her. Not impressed!!”

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Posted 1 year ago

“When you order parts you get a refund 5 days later with no explanation. Won't be ordering for them again.”

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Posted 1 year ago

“Car parts 4 less van driver, rude (not the delivery guy tho)”

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Posted 1 year ago

“Click and collect order was being picked when i arrived took almost 25 mins and item was missing told to come next day for missing item”

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Posted 1 year ago

“I placed an online order for car parts with the intention of collecting them from the store, anticipating a more efficient process. Upon arriving at the store, I experienced an unexpected delay of over 20 minutes, during which I waited for someone to bring out items that were supposed to be readily available for pickup. Despite having called the store a couple of hours earlier and receiving assurance that my order was ready, I encountered the longest wait I have experienced at EurocarParts. This proved frustrating, as the click-and-collect function led me to believe the process would be expedited.”

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Posted 1 year ago

“Very poor service. Nobody in shop. Keep calling for 30min untill somone finaly came out from back to issue pre-ordered item. And its not first time i experiance that kind of service.As well very unfriendly service guy. I don't expect much but feel very unwelcome. Wonder how guy would feel if he was served like i was. Regret that i order anything.”

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Posted 1 year ago

“Bad customer service”

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Posted 1 year ago

“The price was OK but wrong parts 😔”

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Posted 1 year ago

Car Parts 4 Less is rated 4.5 based on 90,972 reviews