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Car Parts 4 Less Reviews

4.5 Rating 91,094 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
It's OK I suppose. However I'm still waiting for 2 x shock absorbers for well over a week now. Everything else has been delivered withing 2 days. Its impossible to get in touch with them. Emailed twice now and still nothing.
Helpful Report
Posted 4 years ago
After being told I had a refund paid I was finally told I still hadn't and this would be eventually paid.
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Posted 4 years ago
Partial delivery recieved. Called carparts for less. Advisor told me that 2 separate deliveries were due in the same day. He didn't investigate this. In actual fact the driver did a runner after hitting a car parked opposite my house. Aware this isn't directly a concern of carparts for less but the advisor could have been more thorough. Still awaiting parts and being messed around by DHL, as the sender I believe it should be you chasing and resolving this issue not myself hence 3 stars
Helpful Report
Posted 4 years ago
Great prices and good products, however packing is poor. Each order I have made has had at least one damaged item in it due to inadequate packing. Items are put in jiffy bags or boxes without cushioning packing.
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Posted 4 years ago
Was happy with the price of products and delivery time but was unhappy to find out the parts were wrong and had previously been fitted As there was grease and debris on parts! The issue was resolved on the day I phoned and was directed to the sister company to return and exchange for correct items
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Posted 4 years ago
Wrong oil sent initially. This was replaced quite simply, but I did have to wait a few more days. Replacement had leaked, only slightly but is still irritating. I would still use them again, service was fast and prices good.
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Posted 4 years ago
Wrong part supplied, but easy return policy.
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Posted 4 years ago
Good service
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Posted 4 years ago
OK but would prefer without all the 'discount' stuff. A dealership also supplied the OEM part -for less, with no gimmicks.
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Posted 4 years ago
never ordered before but it got recommended to me but when my delivery came it was missing parts which isnt great if you need the part straight away
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Posted 4 years ago
Product works well and appears to be a competitive price for it. However I paid for next day delivery as I wasn’t going to use my car in middle of the night without working headlights. Unfortunately it took 4 days to arrive so I had to complain to get my postage refund. If they can’t honour their next day delivery, they shouldn’t be offering it.
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Posted 4 years ago
Purchased some suspension parts . Arrived super fast and at a good price but one of the items was already opened with the silver security sticker broken . Tried to purchase more products recently but their website and ECP’s seemed to be down .
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Posted 4 years ago
They’re ok. On one hand they state “free uk delivery”. On the other, when ordering they state extra charges for Highland and Islands delivery. To be fair, I ignored this and they didn’t charge extra. The brake pads came quickly They seem to be part of Euro Car parts who are far more dear. I can’t believe a courier is cheaper and quicker to Skye compared with Royal Mail. We can order stuff from Amazon in the evening and it’s here the next day very often, via Royal Mail.
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Posted 4 years ago
should be better
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Posted 4 years ago
Bought a headlight, box came all bashed and torn, price and description was on show on the side in the "enclosed document" wasn't very happy about that. Main thing is the headlight arrived in great time but a light worried about ordering in future with them. Showing the contents and price on the side of the box.
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Posted 4 years ago
The part what I ordered didn't fit to my car
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Posted 4 years ago
The item was not as expected
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Posted 4 years ago
Order battery on Friday with next day delivery, expecting it here Saturday, battery finally arrived Tuesday. Company did refund next day delivery charge tho.
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Posted 4 years ago
Very good price high quality party delivered next door even though I was in and waiting.
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Posted 4 years ago
I ordered a heater fan which was A the correct part & B very competitively priced so why only 3 stars? I paid extra for next day delivery so I knew it’d be here ontime for the day I had my mechanic booked to do it, it arrived at 3pm the day the mechanic was booked in!!! Fortunately he’d overrun on another job but I potentially could’ve been charged for his wasted time. There’s no point emailing Car Parts 4 Less they never reply unless you count the automated one that says “we aim to reply in 24 hours” it’s been 2 weeks! No offer of a postage refund! Call them on the phone they do answer but still no refund, if you know what you want just get standard delivery.
Helpful Report
Posted 4 years ago
Car Parts 4 Less is rated 4.5 based on 91,094 reviews