Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 750 Reviews

97 %

of reviewers recommend Canada Travel Specialists

Company Reviews

Metrics

Info

4.8

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 094 8379

Write Your review

Tell us how Canada Travel Specialists made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Canada Travel Specialists 5 star review on 14th October 2022

Deb & Steve From Essex

Canada Travel Specialists 5 star review on 22nd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Craig you arranged everything for us magnificently, from hotels, taxi vouchers and more importantly the itinerary for the holiday. There was nothing to fault, which left us just to enjoy. Rocky Mountaineer fantastic, gold class was really worth the extra, felt like celebs. Cruise fantastic as well, only problem it rained on day of Whale watching and was cancelled but that,s out of anyone,s control. Vancouver hotel great position and Las Vegas was brilliant as well. Thank you very much for everything and would definitely recommend Barrhead Travel to anyone.”

Helpful Report

Posted 8 years ago

“Our Canadian trip was spectacular. All the travel arrangements worked perfectly, transfers, hotels and car hire. The voucher system was very easy and all the service we received was excellent, extremely friendly and efficient. We loved Vancouver and the Rockies, driving was easy and the scenery magnificent. Craig's travel advice was spot on. We stayed one night in a luxurious log cabin in Clearwater but after a long car drive it was a bit too far from the main road. Thanks for recommending the Icefields, it was unforgettable. The Fairmont hotel in Banff is a luxury everyone should have at least once in their lives! I would recommend Barrhead to anyone visiting Canada.”

Helpful Report

Posted 8 years ago

“The trip adla organised for us was very good; apart from the deer lodge in lake louise, the hotels were all excellent although they we would have preferred to be nearer to the town centres ( a 15 minute walk, which is too far for my husband, so we ended up eating in the hotels every night). In any future trips i will check out the locations before booking, although it is hard to tell from a map how close restaurants etc are. The deer lodge hotel was very poor, as i have explained to adla - under-staffed, over-booked, run-down decor, with many complaining customers. I suggest you drop it from your list of hotels. The travel arrangements all worked well. The rocky mountaineer in particular is very well organised, although sitting in the same compartment for 12 hours on two consecutive days is uncomfortable. We would have welcomed getting off for half an hour to stretch our legs, as happened on the other two train journeys. Overall the holiday was excellent and i would recommend barrhead to other people thinking of going to canada.”

Helpful Report

Posted 8 years ago

“Excellent, efficient service. All of our requirements met and made planning the trip really easy. Thank you”

Helpful Report

Posted 8 years ago

“Efficient organization of our tailor-made holiday involving air, rail and sea travel”

Helpful Report

Posted 8 years ago

“A complicated holiday, but all the connections and bookings worked perfectly - impressive.”

Helpful Report

Posted 8 years ago

“We were given incorrect info by Barrhead Travel on three counts. Firstly, concerning our checked baggage, which Hannah of Barrhead Travel advised was not included in the cost of our flight, and should be booked and paid for at check-in at Glasgow Airport. (Hannah had apparently received this information from WestJet). As this sounded highly unlikely to us, we contacted WestJet direct who confirmed that our baggage was in fact included in the cost of flight. Secondly, Hannah advised us we need not complete an ETA, as this would not come into force until September 2016. Again, having checked with WestJet, we were informed ETA had come into force in March 2016 and that it would be in our best interest to complete it. (Both of these issues were only highlighted after receipt of tickets, only two weeks prior to departure). Thirdly, we booked our INCLUSIVE rate vehicle rental through Barrhead Travel (with Avis). At pick-up in Canada, we were asked to provide credit card details - we assumed this was a formality, but have returned from holiday to a credit card charge of £245 (apparently for "non-PKG items - energy and concession recovery fees"). We have no idea what this refers to, as we paid for an inclusive rate.”

Helpful Report

Posted 8 years ago

“Thank you to Natalie Stewart for organizing our flight, transport and accommodation in Canada. We rarely travel abroad and it was our first long-haul flight. Everything went smoothly at the air-ports, during the flights and with transport. We arranged our own one-day car-hire through Enterprise to visit the village where my great grand-parents had lived, and would recommend them for their professional friendly service. We had excellent very friendly service at Delta Downtown Hotel in Calgary and loved the Caribou Lodge in Banff for its cosy atmosphere. We were thoroughly spoilt by the excellent service on the Rocky Mountaineer Train and amazed by the contrasts of scenery. We experienced strange weather (a chinook) in Kamloops where we broke our journey on the train. Our hotel (Rosedale on Robson) in Vancouver was large and very busy, in downtown, Yaletown, convenient for cafes etc. We found Vancouver was a city of many contrasts and would have preferred to stay on the outskirts. I would suggest that people travelling to Vancouver (or elsewhere)are given a choice of locations e.g. downtown or outskirts. Ideally we'd have liked another day in Calgary and possibly a day in Kamloops as it was too wet and stormy to explore the town on our arrival that evening. Overall it was an amazing holiday which we'll never forget!”

Helpful Report

Posted 8 years ago

“Natalie Stewart, organised a fantastic road trip around Canada for us, it was so good we are thinking of going again in 2017. If your thinking of hiring a camper in Canada then you are looking at he best company to travel with, every thing was arranged by Natalie, the Air Canada flight was very good. The hotel in Calgary was the International in the centre of the downtown region, the transfer from Airport to hotel with Jonview was on time. Canadreams were are very helpful team of people, we hired a Deluxe Camper, (DVC) for the two of us, we did find it a little on the small side and we will have a larger Super Van Conversion (SVC), for our next trip. If you are concerned about driving in Canada, don't be, there driving style is very relaxed the road layouts are simple you just need to think bit more for left turns. Four way stops are simple Just give way to the guy on the right or wait till they all look at you, then you know its your turn, as i said it very easy to drive in Alberta and British Columbia, don't worry about it, it's simple. We covered about 2000 Kms the fuel bill was only $412 around £238. We are already planning our next trip and it will be with Barhead Travel, they have the experience to cater for all your needs. Thanks Steve & Violet Nightingale.”

Canada Travel Specialists 5 star review on 9th September 2016

Helpful Report

Posted 8 years ago

“My husband and I Have just returned from a great holiday expertly organised by Craig at Barrhead travel. This is a holiday we had been trying to do for almost two years having had to cancel due to my husband,s ill health. We flew to Calgary from Glasgow , staying overnight and then went to Banff for a few days before joining the Rocky Mountaineer which took us to Vancouver , where we stayed for a few days before returning home. The hotels, transfers, and excursions were excellent , with everything running exactly to schedule. Craig made sure our travel requirements were met and nothing was too much trouble, even when we thought we may have had to cancel our trip. Would highly recommend Craig to arrange an excellent holiday. Marie McGinley”

Helpful Report

Posted 8 years ago

“Adla had been recommended by a friend and she was excellent. Very professional and efficient (& friendly). She took a lot of care in the rarely straight forward booking phase as our details were not straightforward. We got exactly what we wanted. Adla had to wrap the trip around a Celebrity Alaska cruise and a land travel with the flights and a further week in Vancouver/Rocky Mountaineer/Banff. All were sorted. The Vancouver and Banff hotels were excellent and the Rocky Mountaineer Gold Leaf was quality. The flight timings worked perfectly. Overall, we had probably our best ever trip.”

Canada Travel Specialists 5 star review on 2nd September 2016

Helpful Report

Posted 8 years ago

“This was my second time using Barrhead Travel/Canada Travel specialists. Craig McAllister was our agent and he came up with the goods, not only co-ordinating travel for a family of four from the UK, but also a family of two from Australia. We started in Boston, then New York. Flew to Calgary, picked up our car and travelled through the Rockies via Banff, Lake Louise, Jasper, Clearwater*, Whistler and ending in Vancouver. The hotels were all of a really good standard, transfers were seamless, no issues whatsover. We have some wonderful shared memories and photos of our holiday shared with Australian family. * Alpine Meadows lake resort in Clearwater was just fabulous, we could have stayed a whole week, beautiful scenery, good hosts, lovely cabins with good amenities.”

Helpful Report

Posted 8 years ago

“We chose to take the ROCKIES AT LEISURE TOUR CALGARY TO VANCOUVER ,Gold leaf service on the train with silver leaf accommodation and added 2 extra days in Vancouver all arranged by Michelle at Barrhead Travel, all went as planned ,fantastic train trip superb accommodation all transfers and tours well organised. I would recommend this company for any one wishing to visit Canada”

Helpful Report

Posted 8 years ago

“Lifetime holiday Hi my name is Eileen Mackay and I live up in the highlands of Scotland. 3 of my friends and I had planned to go on holiday to celebrate us all turning 40 and 50. We wanted it to be really special. We didn't know where to start. My friend recommended Adla as she had dealt with her before and said she was so helpful and not pressuring at anytime. Well poor Adla because we were a nightmare trying t pin us down and set dates etc. she gave us advice on where to start for eg to write down what we all wanted to do. Well the list eventually was two nights in London going to two shows. Flying then to Calgary for the stampede and we stayed in the most beautiful hotel beside all the attractions and had tickets ready for stampede with party bags and treats included. We had a ball. We then moved onto horse ranch riding up in the mountains for a few days. Spectacular we all cried when we left as we got so fond of the host. We visited lake Louise and Banff. Adla had organised car hire and everything just flowed. The ranch was beautiful. After riding up in the mountains we traveled back to Calgary and flew the next day to cancun for a week on the beach. Woh the hotel and Location was breath taking in a five star hotel all inclusive. After sobering up we arrived back in Glasgow to meet the husbands. Adla excelled herself in finding this experience and organising everything in such an organised way. I cannot thank Adla enough because I was a nightmare to communicate with due to my workload. Adla never got annoyed and is such an asset to your company. We felt we had to write to you because she did this for us so efficiently. So we are all recommending her to family and friends and I am currently trying to book two more hols with her. She has a lot to live up to now because ur experience could not be bettered. Please on our behalf thank Adla for making our dream come true. Please feel free to use my review on your site. Also you are free to use our photos to try and let you capture a little taste of paradise. Thank you Adla you are one in a million. Kind regards Eileen xxxxx”

Helpful Report

Posted 8 years ago

“Canada travel specialists sorted out all our flights, to calgary, toronto, new york then back home ro manchester, also all the hotels, transfers, Alaska cruise and the Canadian coach tour through the rockies. We would like to offer our thanks to Natalie stewart for organising a fantastic holiday.”

Helpful Report

Posted 8 years ago

“This was my second dealing with Barrhead travel for a "big" holiday. (It was for us anyway) Family of four travelling to Toronto, Niagara Falls, Washinton DC, Manhattan and Long Island. Called at St Vincent St to get some ideas. Laura was Five Star in her approach to organising our trip. There were numerous flights, hotels, multi centres, train trip and hire cars. (Lots could have gone wrong). It was organised with meticulous attention to detail and went off seamlessly. All timings were perfect and everything went as planned. We had a great holiday, which was great value with the piece of mind and assurance of such a big company behind us. I cannot recommend Laura highly enough and would definitely use Barrhead again. Thank you for all the help and understanding of our needs.”

Helpful Report

Posted 8 years ago

“Craig McAllister arranged our trip at quite short notice and the itinerary he gave us was great. We managed to visit Vancouver, Jasper, Lake Louise, Banff, Toronto and Niagara Falls in 12 days. All the hotels were good and the transfers were seamless. Would definitely travel with this company again.”

Helpful Report

Posted 8 years ago

“While researching a do it yourself trip across Canada including train over the Rockies, an ad popped up for Barrhead Travel as Canada specialists with attractive looking prices compared to some of the figures I had been coming up with. Normally sceptical of such things I thought no harm in pinging off an email. Quite quickly received a call from Michelle, who explained that she had been there and done stuff so perhaps could give some advice based on what we were interested in, so explained the rough plans including family visits and need for good flights with comfortable overnight seats etc. Soon received an outline itinerary which after a bit of tweaking looked perfect and at a great price so went ahead and booked. Best decision ever as far as holidays go, would never have managed anything so good or at such fantastic value independently, so don't hesitate to recommend them for your trip, will be using them again for sure.”

Helpful Report

Posted 8 years ago

“Natalie Stewart organised our three week holiday to Western Canada brilliantly. She managed to fit in everything we asked for and came up with excellent suggestions. The hotels were well chosen being very central, friendly and not too large. Everyone in the hotels, transfers and trips knew we were coming and everything ran smoothly. Natalie always answered my queries promptly.”

Helpful Report

Posted 8 years ago

“We have just returned from our road trip in Canada and the USA. Having visited in the past this vacation was the best by far. Natali Stewart gave us the a comprehensive insite into not only places of interest, a must see if you like but also good quality hotels and restaurants that really complemented each day. We covered just over four thousand kelometers with a vehicle provided by Avis which I must say was first class. The Ford Explorer did not miss a beat. Vancouver island is the jewel of Canada that was until we visited Banff and beyond. It really does take your breath away. Try Lake Louis or Waterton Park you will see what I mean. On route we actually saw a real live Black Bear in the wild , didnt think that would ever happen!!! The US side of the border was every bit inviting Idaho and Montana are out of this world if a little warm at 43deg. Can't thank Natali enough for a wonderful holiday that we will not forget. We have said (god willing) will return in 2018. But really.....We cant wait!!!”

Helpful Report

Posted 8 years ago

Canada Travel Specialists is rated 4.8 based on 750 reviews