"This is my direct email to Scott McMillan at CTS following our recent ten day trip (Vancouver, then seven nights in an RV across to Jasper/Banff National Parks and back to Vancouver).
A rather over-ambitious driving itinerary on my part, but everything booked by CTS - accommodation, transfers, RV hire, flights etc - was spot-on and we'll definitely be going back..
"Hi Scott..Great trip, thank you.. The only downside was the driving itinerary I’d come up with..!
Seven days was really not enough time to cover the 2500-odd kms from Vancouver up to Whistler, across to Jasper, down to Banff and back to Vancouver. It didn’t allow anywhere near enough time to get out, enjoy the outdoors and spend time getting to know places. But that was down to us – we did at least see a lot (from the RV!) and know where to go/what to see properly when we go back.
But everything else – flights, accommodation, the Canadream RV etc were really great. All went really smoothly – no nasty surprises when booking in/organising transfers etc, so thanks for all that.
Specifically, Canadream were really great to deal with – pickup and drop-off was really easy, efficient and the standard/presentation of the RV was spot-on.
And we were really pleasantly surprised by Air Transat. The planes felt brand-new, remarkably comfortable and the crew were great. Having done a long-haul red-eye on Delta back from LA a year or two ago, which was pretty disappointing, I was prepared for it to feel a bit “budget”, but it really didn’t.
The Sandman Hotel in Vancouver turned out well too – although the first room we had (initial two nights of the trip) was a bit tired / in need of updating compared to the room we had on the last night (there are two separate ‘towers’ in the hotel and we were in the newer on the final night).. But staff were great, bar/restaurant were fine and it’s a really good location for downtown/Gastown/Canada Place etc etc.
So all good – thanks for your efforts in getting everything booked so efficiently. We’ll definitely be back, but will split future trips into less hours on the road..""