Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,747 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid extra to be delivered on specific date, 2 days later and I am still waiting for this. item will be returned as this was for a birthday! Very disappointed and won't be using again”

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Posted 11 years ago

“Would be able to write a review on what we ordered if we had it ! Ordered on evening of 2nd Dec, and paid for next day delivery before 3 pm. Therefore expected to receive items by 3pm on 4th Dec, after receiving e mail confirming dispatch, it is now 8.30pm on 5th Dec and still not arrived !!! Suggest Camille get new couriers !!”

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Posted 11 years ago

“Sorry unable to give you any feedback yet as the items have not even arrived. Contact me later when they have arrived.”

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Posted 11 years ago

“purchased many times previously for my wife, this time completed the transaction only to receive a e mail a few days later telling me out of stock despite it being listed as new arrivals and monies will be refunded sent e mail asking when ? still waiting response”

Helpful Report

Posted 11 years ago

“I ordered my goods over 9 days ago, and paid extra for a next day delivery. I have had an email from the company saying their courier couldn't locate our address. I have also written to the website directly asking where my goods are and I haven't heard a thing since. This was 5 days ago. The biggest failure for me here is not that the goods haven't been delivered in time, but the complete lack of customer care the company has given. I should have been given regular correspondence, to assure me that my goods where on the way here, and that I would be fully reimbursed all delivery costs. However I'm still waiting for a response. Poor show.”

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Posted 11 years ago

“It would be good to receive it before I was asked to comment!”

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Posted 11 years ago

“I purchased three items, but after I had placed my order I was later told that the main item I wanted was out of stock. I received a refund for that item, but when I sent back the other two I was not refunded the remaining amount. I emailed them to complain and chase up the refund but I did not receive a reply or the remaining money. Very disappointed - would not recommend.”

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Posted 11 years ago

“Unfotunately I still haven't received my order. I was a bit disappointed that you were sold out of the largeer sizes, including the bras I really wanted. It was a caae of looking to see what you had left in 40D.”

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Posted 11 years ago

“Still unfortunately not received my order 24th October now”

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Posted 11 years ago

“I ordered two lingerie sets (Bra and matching briefs) as a special gift. My order was confirmed, dispatch was confirmed, then after the dispatch confirmation I received a two line Email saying that due to a 'stocking error' they couldn't supply the briefs and so had deducted them from the order. Surely. commonsense would dictate that a if the briefs are omitted then it is no longer a set?”

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Posted 11 years ago

“not arrived yet”

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Posted 11 years ago

“You cancelled my order because your stock control was faulty. I am furious!”

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Posted 11 years ago

“I have yet to receive the product I ordered, so I find your request difficult to complete.”

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Posted 12 years ago

“I would love to write a review but as yet have not received my order. I feel your request is rather premature!”

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Posted 12 years ago

“Ordered online with next day delivery on Wednesday and still had not arrived on the Saturday morning”

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Posted 12 years ago

“As I have not yet received my order I cannot review it.”

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Posted 12 years ago

“Your review request has arrived but as yet I have not received the goods ordered!”

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Posted 12 years ago

“I cannot say one way or the other as the goods I ordered have not arrived.”

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Posted 12 years ago

“Sorry, not received purchase yet.”

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Posted 12 years ago

Camille Lingerie is rated 4.7 based on 8,747 reviews