Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,686 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with sizing”

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Posted 3 weeks ago

“Unfortunately poorly cut, with thick seems that saw under my blouse, very thin area under the bust so the bra pulls up when you move, not impressed.”

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Posted 5 months ago

“I ordered a white nightshirt. I was sent a silver one. When I contacted them I was told they didn’t have a white one even though my order confirmed a white one was ordered. II was informed the text was incorrect on their website and that they would get that corrected. I was also informed I could return it for a refund. Time was running short so I had no choice but to keep the silver one. Very disappointed customer.”

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Posted 5 months ago

“Sent it back . Waiting for a refund . Was supposed to be a 22/24 . You would be Lucky if it was a 14/16 . Was very disappointed”

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Posted 6 months ago

“I am still waiting on my purchase”

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Posted 7 months ago

“I still have not received my order”

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Posted 7 months ago

“After one wash the garments fell apart - stitching came undone and the material developed holes. I contacted the customer service and received no reply.”

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Posted 8 months ago

“Very disappointed in the short sleeve silk pyjamas received. I assumed that by ordering directly from Camille and not a third party I would be getting a quality item having previously purchased items from their shops. Upon receipt of the pyjamas the colour was lovely but that was the only good thing about them. It was glaringly obvious before I even unpacked the item that there was no Camille label on the neck it had been cut out and what you could see looked like it began with an N. The only time I have bought an item with a cut out label is from either a charity shop or third party online which clearly states this. Not sure why an original item from a Camille shop would have it's label cut out. The only reason I can imagine is that it is an imitation. There was no label with washing instructions only one that said made in Sri Lanka I think. The trousers were a weird size and shapeless and way too long also the hanging loops were not at the sides as normally are but right in the middle front and back. Overall they looked cheap and an imitation of what the actual item should have been. This was not what I expected; if I had wanted a cheap copy I could have purchased that for less than half the price I paid. Also on returning item I have only been refunded the cost of the pyjamas not the postage I paid so basically I have paid to receive a copy of Camille and not a genuine item. Disgusted and will not be purchasing from Camille on line again. Not happy.”

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Posted 9 months ago

“Good quality and accurate size. Armholes we're tight. I wanted a lightweight nightdress and this was too heavy. It wasn't cotton. The problem with shopping on line.”

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Posted 9 months ago

“Incorrect label on the garment, so received wrong size. Had cost and hassle of return.”

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Posted 10 months ago

“I loved the dressing gown. Soft and lovely colour but on the first day of wearing the zip broke. I was so disapppointed. Not sure if it was quality checked?”

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Posted 10 months ago

“I sent back a bra signed for and when i called to say that i hadnt had any communication but i had checked with royal mail and there was a signature i was told that the address that it went to was not theirs and i had to check where it was and get the item back before they could do anything. I must have got the address from the item details and i will not be ordering anything from here again.”

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Posted 1 year ago

“Very unhappy with sizing. Compared with other brands of the same size that I buy, it is miles too small. I would even suggest the wrong size has been allocated to this product. I would have returned but I had stupidly disposed of packaging a few days before trying.”

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Posted 1 year ago

“My order has not arrived please investigate”

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Posted 1 year ago

“The bra was far too small ( even though i used the measurements as descibed so sent it back and ordered next size, still waiting for the replacement”

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Posted 1 year ago

“Unfortunately you offer delivery to Spain but I was charged import tax of 27€ on top of goods and delivery. Really think you should make people aware of this. An order which was 59€ cost me 89€ for 2 pairs of control pants and 2 cheap bra’s. I will not be ordering from you again.xxx O”

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Posted 1 year ago

“No response to email query. Initial error was my doing but no support to correct. Good product good price though”

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Posted 1 year ago

“My dressing gown is split open at both sides only had it on for first time will have to see both sides very disappointed with quality of garment I will not be ordering any thing else from your company”

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Posted 1 year ago

“Not what it says on the packet...chemise 3/4 sizes too small!”

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Posted 1 year ago

“Cannot review as my parcel never arrived. Been in touch with Camille and they have refunded me”

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Posted 1 year ago

Camille Lingerie is rated 4.7 based on 8,686 reviews