Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,886 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm disappointed really I ordered two bras they were too small returned them ask for an exchange for next size all I got was my money back”

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Posted 3 weeks ago

“Hello, The briefs I bought do not match the photograph at all. They are very high-waisted and have no elastic at the crotch. In short, they are really very ugly, they can only be used as dusting rags for furniture. Best regards, D. Marie”

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Posted 1 month ago

“I thought the size of this was far to big but unfortunately through the return bag away. More like a fourteen to sixteen size”

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Posted 1 month ago

“Very good service fab onsie very comfortable.”

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Posted 3 months ago

“I paid for my order on 1st October. As yet no deliery, not even an email as when it could be expected. This was for a birthday present. I am very disapointed by the service. Doubt I will use again and would not recomend to anyone. mark h”

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Posted 4 months ago

“Sorry dressing gown poor quality..Thin..! Returned.”

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Posted 5 months ago

“Haven't received my parcel yet and I am waiting for a response as to where it is so unfortunately I cannot comment on the items. Normally I receive a good service from Camille but not this time.”

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Posted 6 months ago

“I have not yet received my order, can you help please.”

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Posted 7 months ago

“Did not receive parcel”

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Posted 7 months ago

“OUT OF STOCK TILL SEPT. DISAPOINTED”

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Posted 8 months ago

“Disappointed with sizing”

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Posted 9 months ago

“Unfortunately poorly cut, with thick seems that saw under my blouse, very thin area under the bust so the bra pulls up when you move, not impressed.”

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Posted 1 year ago

“I ordered a white nightshirt. I was sent a silver one. When I contacted them I was told they didn’t have a white one even though my order confirmed a white one was ordered. II was informed the text was incorrect on their website and that they would get that corrected. I was also informed I could return it for a refund. Time was running short so I had no choice but to keep the silver one. Very disappointed customer.”

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Posted 1 year ago

“Sent it back . Waiting for a refund . Was supposed to be a 22/24 . You would be Lucky if it was a 14/16 . Was very disappointed”

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Posted 1 year ago

“I am still waiting on my purchase”

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Posted 1 year ago

“I still have not received my order”

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Posted 1 year ago

“After one wash the garments fell apart - stitching came undone and the material developed holes. I contacted the customer service and received no reply.”

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Posted 1 year ago

“Very disappointed in the short sleeve silk pyjamas received. I assumed that by ordering directly from Camille and not a third party I would be getting a quality item having previously purchased items from their shops. Upon receipt of the pyjamas the colour was lovely but that was the only good thing about them. It was glaringly obvious before I even unpacked the item that there was no Camille label on the neck it had been cut out and what you could see looked like it began with an N. The only time I have bought an item with a cut out label is from either a charity shop or third party online which clearly states this. Not sure why an original item from a Camille shop would have it's label cut out. The only reason I can imagine is that it is an imitation. There was no label with washing instructions only one that said made in Sri Lanka I think. The trousers were a weird size and shapeless and way too long also the hanging loops were not at the sides as normally are but right in the middle front and back. Overall they looked cheap and an imitation of what the actual item should have been. This was not what I expected; if I had wanted a cheap copy I could have purchased that for less than half the price I paid. Also on returning item I have only been refunded the cost of the pyjamas not the postage I paid so basically I have paid to receive a copy of Camille and not a genuine item. Disgusted and will not be purchasing from Camille on line again. Not happy.”

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Posted 1 year ago

“Good quality and accurate size. Armholes we're tight. I wanted a lightweight nightdress and this was too heavy. It wasn't cotton. The problem with shopping on line.”

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Posted 1 year ago

“Incorrect label on the garment, so received wrong size. Had cost and hassle of return.”

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Posted 1 year ago

Camille Lingerie is rated 4.7 based on 8,886 reviews