Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,865 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,865 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not shop anywhere else, fantastic service and extremely good prices for top range products”

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Posted 5 years ago

“Great stove - easy to operate and amazing results. Superb, friendly service. Thanks”

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Posted 5 years ago

“Calido web site easy to use , order goods, choose delivery date , excellent service 10/10”

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Posted 5 years ago

Thank you very much for your kind review Michael 😊 - Erin at Calido.

Posted 5 years ago

“Spot on staff, friendly and helpful. I use birch in my stove and Calido's wood is excellent. I have used 2 other suppliers in the past but I'm sticking with Calido.”

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Posted 5 years ago

That is exactly what we like to hear! Thank you very much for your lovely review. Enjoy your logs! 🔥 - Erin at Calido

Posted 5 years ago

“Great company to order from. Quick delivery from really friendly staff”

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Posted 5 years ago

Thank you very much Margarete. It was a pleasure to help you out 😊 - Erin at Calido

Posted 5 years ago

“Found this company on a web search. The only company I could find with the product I was looking for. Everyone else had sold out. I rang to make sure they still had the product. Good service on the phone which confirmed what I wanted. Proceeded to use the online order process and the product arrived within 3 days. No complaints whatsoever. Very good and would definitely use again.”

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Posted 5 years ago

Thank you very much Stephen! It was our pleasure to supply you with a brand new Chesneys Heat and Grill. I am sure that you will get great use out of it! 🔥 - Erin at Calido.

Posted 5 years ago

“Excellent service, delivered on time and dropped where we wanted by driver. Logs were well stacked with no spaces. ****”

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Posted 5 years ago

Thank you very much Jayne - enjoy your logs! 🔥 - Erin at Calido.

Posted 5 years ago

“Calido.... are very communicative and helpful. Following my initial order, which arrived on the requested date, I'd forgotten to order a metal plate for the heater to sit on. Called Calido, ordered one and was with me next day! High praise! I was also very impressed with the company who delivered. Given the heater's weight and it being a kerbside delivery.... they got it up my rough drive and as close to my garden gate before even letting me know they were there. They went beyond the 'call of duty'.”

Calido | Logs, Stoves & Outdoors 5 star review on 3rd August 2021

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Posted 5 years ago

Thank you very much Robert. Your Quaruba looks fantastic! The rusting process looks well underway now. I will be sure to pass on your kind feedback to the team 😊 Enjoy! - Erin at Calido

Posted 5 years ago

“Absolutely brilliant product & fantastic service from this company. Highly recommend this company”

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Posted 5 years ago

Thank you for the kind review Philip 😊 - Erin at Calido.

Posted 5 years ago

“Absolutely fantastic service from Calido logs. Super helpful and excellent problem solving. Communication was excellent and I wouldn't hesitate to recommend them to others. We will definitely use them again.”

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Posted 5 years ago

Thank you very much for leaving us a review Claire! We appreciate your support. I would love to see a photo of your stove up and running if possible as we could also use it on our social pages 😊🔥 Enjoy. - Erin at Calido.

Posted 5 years ago

“Best logs in the area”

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Posted 5 years ago

Only the best here at Calido! 😉🔥 Thank you Fiona. - Erin at Calido

Posted 5 years ago

“Very prompt delivery of order and so well packaged - 11 out of 10!”

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Posted 5 years ago

Thank you very much for your review John 😊 - Erin at Calido.

Posted 5 years ago

“Always great service.”

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Posted 5 years ago

Thank you very much Simon 😊 - Erin at Calido.

Posted 5 years ago

“Easy ordering, great contact for delivery details and delivery happened without any problem. A positive experience.”

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Posted 5 years ago

Fantastic! Thank you very much for leaving us a review 😀 - Erin at Calido.

Posted 5 years ago

“Efficient, friendly service”

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Posted 5 years ago

Thank you for the kind review Margaret 😊 - Erin at Calido.

Posted 5 years ago

“I am a repeat customer, very friendly, helpful staff and good products.”

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Posted 5 years ago

That is what we like to hear! Thank you for your continued support 😊 - Erin at Calido.

Posted 5 years ago

“Great communication and service. Delivered perfectly and some free logs which I wasn't expecting as don't read all the info. Thanks for a great product is slowly rusting and looking forward to a fully rusted product. Thanks John and team and have recommended a friend the larger chesney burner from yourselves 👍”

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Posted 5 years ago

Thank you very much David - I am glad to hear that you are enjoying your Quaruba XL 🔥 If you get a chance, we would love to see a photo of it in your garden! - Erin at Calido.

Posted 5 years ago

“Excellent service and the haulage driver couldn't have been more helpful.”

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Posted 5 years ago

Thank you Paul - enjoy! 😀🔥 - Erin at Calido

Posted 5 years ago

“Very happy with the product and the customer service”

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Posted 5 years ago

Thank you David - enjoy your logs! 🔥 - Erin at Calido.

Posted 5 years ago

“Ordered a Husqvarna 120i Battery Chainsaw kit online before 1200hrs and it was delivered next day by DHL - Amazing service!! Cheers.”

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Posted 5 years ago

Brilliant! That is what we like to hear. Thank you very much 😀 - Erin at Calido.

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,865 reviews