Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,831 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido | Logs, Stoves & Outdoors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido | Logs, Stoves & Outdoors 5 star review on 24th October 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easy to order, dispatched quickly, well packaged, great products.”

Helpful Report

Posted 2 weeks ago

“Great service as usual and order delivered on the day requested.”

Helpful Report

Posted 2 weeks ago

“The purchase and delivery of my two pallets of briquettes was faultless. Delivery made on the day required, by a reliable transport company. Altogether an excellent service.”

Helpful Report

Posted 2 weeks ago

“Always a great service from Calido, ordering was easy, and despatch and delivery of the logs was very streamlined and efficient.”

Helpful Report

Posted 2 weeks ago

“Great service - James the delivery driver worked hard to get the pallet of logs just whewre I needed them im my driveway”

Helpful Report

Posted 2 weeks ago

“Another excellent experience with Calido in Stirling. I recently visited to pick up some Hotmax Heat Logs and, as always, the products were excellent quality and the staff were friendly, helpful and provided great customer service. I am not local to Stirling, but I always enjoy the drive over and usually make a day of it by finding somewhere nearby to walk with my family. On this visit, Calido were also holding a promotional event, and my son really enjoyed some lovely freshly made pizza from one of the Calido chefs, which was a nice touch. I have bought from Calido several times before, including oak logs, peat and Hotmax Heat Logs, and I have never been disappointed. Excellent products, knowledgeable and helpful staff, and consistently good service. I will definitely continue to use them.”

Helpful Report

Posted 2 weeks ago

“Prompt and efficient delivery service of my repeat order. As usual, completely satisfied. Thanks.”

Helpful Report

Posted 2 weeks ago

“A company that really belives in looking after their customers and their staff delight in going that wee bit extra to help you Congratulations”

Helpful Report

Posted 2 weeks ago

“Great communication, quick delivery and bonus of a free log starter pack. New wood burner looks great and heats the house beautifully.”

Helpful Report

Posted 3 weeks ago

“Calido is our go to for logs, we order a crate of birch usually and it is delivered by Palletline on the day we choose. The logs are great quality and consistent size. We usually add one of the bundles of kindling and firelighters to the order and it all comes together.”

Helpful Report

Posted 3 weeks ago

“Excellent service & the delivery's are reliable & punctual. Off the lorry and right into the garage. I find the ash nets represent the best value for money and easy to deal with when bringing wood into the house. The wood itself give a good burn & lasting heat. Thank you Team Calido”

Helpful Report

Posted 3 weeks ago

“Prompt and efficient delivery service of my repeat order of their excellent Oak logs to use soon, in my log burner. Thanks again!”

Helpful Report

Posted 3 weeks ago

“Delivered at selected time with no problems.”

Helpful Report

Posted 3 weeks ago

“The Calido Logs website made it easy to find the right spare part for my wood burning stove and the new grate disc has made the stove work perfectly again. It was a simple procedure to order and the well packaged part was delivered promptly.”

Helpful Report

Posted 3 weeks ago

“As always great service and communication thank you”

Helpful Report

Posted 3 weeks ago

“another excellent delivery and service of logs”

Helpful Report

Posted 3 weeks ago

“Service was really good, logs came on time and they burn really well”

Helpful Report

Posted 3 weeks ago

“Great company to deal with. I order my firewood during sale, have it delivered at no charge later on in year. Easy to order and pay on line and delivery always goes smoothly. Have been using Calido for some years for briquettes which I find really good but have been getting logs too for a couple of years. Would, and have, reccommend getting wood burning stove supplies from Calido.”

Helpful Report

Posted 3 weeks ago

“Really good service. Ordered & chose a delivery date 2 or 3 days away & delivered on time. Got updates on delivery day telling me when to expect them. Logs all conveniently bagged Woulx definitely recommend”

Helpful Report

Posted 3 weeks ago

“I ordered a crate of Birch firewood from Calido. It was delivered super quick, and the guy doing the delivery was really helpful. The logs are great quality and have been burning amazingly. Can highly recommend!”

Helpful Report

Posted 3 weeks ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,831 reviews