Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,649 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a small 'tester' quantity of hot blox and fire logs from Calido, to see if they were comparable in quality to my usual brand. I was really happy with the fire logs, exactly the same as my usual. I used the hot blox as a 'top up' on very cold nights, or when I had to leave the house but didn't want to let the fire go out. They worked very well and I was able to rekindle the fire and bring it back to life after a couple of hours of being away. I won't need any more supplies for a while, but when I do, I'll be switching to Calido.”

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Posted 16 hours ago

“Good service good price and prompt delivery can’t ask for more than that.👍”

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Posted 1 day ago

“Great service, product and value”

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Posted 1 day ago

“Always prompt delivery quality logs”

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Posted 1 day ago

Thanks so much for the great review Paul! Delighted to hear your delivery was prompt and great quality 😊 - Joanne, Calido

Posted 1 day ago

“The delivery itself went rather smoothly, when it eventually arrived. The page to track my delivery never showed a time until after I had contacted calido at lunchtime and the young lady contacted the haulier for a delivery window, and advised me it would be between 2 and 4.pm. I looked on the tracking page again and it said 11.30 to 1.30 pm. The driver arrived without telephoning at 3.00 pm. Very helpful and dropped the pallet inside my garage as requested.”

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Posted 4 days ago

“As a professional gardener getting good equipment at an affordable rate delivered to your door is so important. Great service, product and delivery all round thank you.”

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Posted 6 days ago

Thanks so much for the great review, Samantha! Delighted to hear our product and service met your needs. We appreciate your kind words. - Joanne, Calido

Posted 1 day ago

“Always good service especially with the delivery man. He always manages to get the pallet straight into the garage for us leaving no work for us which makes it ideal.”

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Posted 6 days ago

Thanks so much for the lovely review, Elizabeth. We’re really pleased to hear everything went smoothly and that the pallet fitted nicely into your garage - always a win! - Joanne, Calido

Posted 1 day ago

“I have been using the logs for several years now and they burn well and for a good length of time, would recommend them, give them a try and I think you will be very happy with them.”

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Posted 6 days ago

Delighted to hear you'd recommend our logs, Stephen. We appreciate your support. - Joanne, Calido

Posted 1 day ago

“Arrived on time, great price, all good.”

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Posted 1 week ago

“Very easy to order on line pick your delivery day and your order arrives,”

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Posted 1 week ago

“Great product very quick delivery”

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Posted 1 week ago

“I’ve tried and tested several logs of this type and stumbled across these guys based on Stirling I think, we are in Aberdeenshire and it was always a struggle due to us being in the Highlands apparently, which we are not and I’m 10 miles from an airport…anyway, great product, an hour burn but easily can get heat for much longer. Best ones we have had so I spent £300 on a pallet. Lovely job.”

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Posted 1 week ago

Thanks so much for the fantastic review, Andrew! Delighted to hear you’re getting a long burn and great heat from the logs. Appreciate you choosing us and the pallet purchase. - Joanne, Calido

Posted 1 day ago

“Well split, uniform dry logs, burn bright and so little Ash.”

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Posted 1 week ago

“I ordered from Calido before and delivery has been always quick and the Pini Kay briquetts are brilliant.”

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Posted 1 week ago

“Twin pack delivered next day, I break them up into smaller pieces to help light the Pini-Kay briquettes I already have and it works well.”

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Posted 2 weeks ago

“As usual Calido service was up to it's usual high standard.It was even earlier than planned!! Thank You!!”

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Posted 2 weeks ago

“both crates arrived just after the big storm and the bridge had re-opened. Just on time for my neighbours to help unload for me. The logs, although a smaller amount than I usually buy locally, are kiln dried, birch, heavy, sustainable. I sorted for winter.”

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Posted 2 weeks ago

“As usual, great service, great quality logs and great delivery with no hassles or problems 👍🏻”

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Posted 3 weeks ago

“Had these logs delivered, the servicews great and delivered the next day and no delivery charge. When I opened the boxed was thrilled to see the box was packed tighty and the logs were a great size for my log burner. I have used some of them and the heat they give out is great. Can fault this company, and will cettainly buy again and recommend.”

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Posted 3 weeks ago

“Excellent service. Very helpful on telephone . Prompt delivery.”

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Posted 3 weeks ago

Calido Logs and Stoves is rated 4.9 based on 3,649 reviews