Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,710 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really pleased with the product. had some issues with delivery which were not calico's fault. their customer service was superb, they immediately sent out a replacement and were very apologetic. would definitely use this company again.”

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Posted 5 years ago

We were happy to have been able to help you - thank you for supporting us 😊 - Erin at Calido.

Posted 5 years ago

“Very happy with Calido. Fast and prompt delivery. Bought pallets from them several times. Can’t fault them.”

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Posted 5 years ago

Thank you Stuart! We really appreciate you supporting our small business. Hope to hear from you again 😊 - Erin at Calido.

Posted 5 years ago

“Fast delivery, clean hot burn and less ash. I was very impressed”

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Posted 5 years ago

Hi Stephen. Thank you for the feedback! We are happy to hear that you were impressed with our Hardwood Heat Logs sample pack. 😃 - Erin at Calido.

Posted 5 years ago

“Simple - Excellent service”

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Posted 5 years ago

We are happy to hear this - thanks Martin! - Erin at Calido. 😊

Posted 5 years ago

“Only ordered the on offer sample pack as we were unable to get our usual supply of logs locally. However by the time it turned up we had managed to get some more logs. We have tried your product and found that it burns well with a good heat output however the normal price charged will stop us from buying more. Thank you anyway”

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Posted 5 years ago

“Fast delivery -great product which burned hot and left very little ash , sadly I have no room to bulk purchase.”

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Posted 5 years ago

Thank you for leaving us a review David - we really appreciate it 🙂 - Erin at Calido.

Posted 5 years ago

“Great service, great product I will be ordering again”

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Posted 5 years ago

Thank you Ian 😊

Posted 5 years ago

“Good quality blocks. Came well packed with fast delivery”

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Posted 5 years ago

Hi Denis, Thank you for leaving us a lovely review - we really appreciate it! - Erin at Calido. 🙂

Posted 5 years ago

“Hi tried the free starter pack.burnt really well but loads of ash and didn't last very long.expanded as burning so had to be careful opening door sometimes.burnt really well in an open fire loads of heat . still trying to find the ultimate compressed log.”

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Posted 5 years ago

“See reviews below.”

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Posted 5 years ago

“Great friendly service, delivery always when promised And great logs.”

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Posted 5 years ago

Thanks for the lovely review! 🤗 - Erin at Calido.

Posted 5 years ago

“Excellent service and delivery on time”

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Posted 5 years ago

Thanks very much David 😊

Posted 5 years ago

“Ordering was straightforward and customer service excellent. The crates of logs arrived on schedule and the delivery driver telephoned ahead to give an estimated delivery time. The driver was helpful and took the pallets up the drive and left them in the garage. The crates were well packed and the quality of the ash logs was first-rate. All round first class service and I will buy from Calido in future without hesitation.”

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Posted 5 years ago

Wow. Thanks for such a lovely review Paul! It is really appreciated 🤗 It would be a pleasure to help you in the future. - Erin at Calido.

Posted 5 years ago

“Good communication and delivery. Driver kindly delivered them as near as possible to where I was to store them.”

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Posted 5 years ago

Thanks for the lovely review Gerry! We hope that you have a great New Year 😃 - Erin at Calido.

Posted 5 years ago

“Calido are great. Have used them for a few years now. Great service.”

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Posted 5 years ago

Thank you very much 🤗

Posted 5 years ago

“Really pleased with my purchase and service from Calido. No issues at all 10/10 team, Thankyou”

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Posted 5 years ago

Thanks very much for the kind review Tim! We hope to hear from you again in the New Year 😊 - Erin at Calido.

Posted 5 years ago

“Fantastic for the wood burner! Third batch we have bought, and it burns really well. Always a quick delivery once ordered. Never disappointed!”

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Posted 5 years ago

Great to hear Wanda 🤗 Thank you! - Erin at Calido.

Posted 5 years ago

“Excellent communication and service. Very friendly and helpful delivery driver”

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Posted 5 years ago

Thanks for the kind review Paul 😊

Posted 5 years ago

“Absolutely Top Company to deal with . Communications excellent. I need look no further for my supplier of good quality fuel in the future. The logs arrived well wrapped and the delivery driver was fantastic as well. Happy Christmas to all staff. Best wishes Richie and Mel .”

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Posted 5 years ago

Hi Richard, It is great to hear how pleased you are with both our service and products! The team at Calido wish you a very Merry Christmas and a Happy New Year 🎅 - Erin.

Posted 5 years ago

“Fantastic and friendly service. Highly recommend calido.”

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Posted 5 years ago

Thank you very much 😊 - Erin at Calido Logs and Stoves.

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,710 reviews