Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,869 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,869 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and swift delivery. Good price too!”

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Posted 5 years ago

“Very prompt service, no problems. Delivered when arranged. Product burns well and very hot.”

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Posted 5 years ago

“Excellent service and quality. Will order from them again. Have chosen them over closer local suppliers.”

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Posted 5 years ago

“A friendly, helpful, efficient company”

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Posted 5 years ago

“Brilliant product and first class customer service 👏”

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Posted 5 years ago

“Very good heat from logs will definitely be ordering in Summer for next winter.”

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Posted 5 years ago

“Ordered. Then delivered 2days later. Very impressed with service and logs”

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Posted 5 years ago

“Really pleased with the response to questions, speed of delivery and quality of the product. The Calido logs burn well once your fire is well lit. I turned my burner to low. Good heat output and each lasts about 30-40 minutes in my stove. Easy to break if too large and they do expand in length once burning. The difference between kiln dried logs and these is less ash and less coals to keep the fire going so I used a mix of both. Easy to store. Going to order again.”

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Posted 5 years ago

“The delivery, the QUALITY of the logs and the WAYS THEY WERE STACKED, 5*.”

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Posted 5 years ago

“Tried a sample pack of the heat logs, not disappointed with the product, quality or value for money snd next day delivery, highly recommend.”

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Posted 5 years ago

“Excellent service thanks”

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Posted 5 years ago

“That’s my second order for a value crate. I always receive a professional and prompt service from Calido Logs and will continue to purchase from them and recommend to others”

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Posted 5 years ago

“I’ve tried a few deferent heat logs before and not been a huge fan at all! Was told about these so I tried a sample pack, very impressed, good heat output and get a nice flame to! I’ve ordered more! 👍”

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Posted 5 years ago

“Loved the wood briquettes - will order again providing the pallet can be taken to our log store Loved the Hot Blox pack also - will definitely order these again providing the pallet can be taken to our log store”

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Posted 5 years ago

“Easy to use website and my logs came on the date I asked for. Would buy from them again but I’d buy different logs.”

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Posted 5 years ago

“Great service and great product. We ordered the Calido Wood Briquettes. These arrived very promptly and do burn well and long.”

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Posted 5 years ago

“Brilliant service 👍”

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Posted 5 years ago

“Dear Calido, Very disappointed, Your blocs make nearly twice as much ash, burn no hotter than real logs, they last little more than an hour, they also leave a residue on the wood burner glass. I will not be reordering, I feel slightly cheated having paid £299 for no real advantage.”

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Posted 5 years ago

“I ordered a pallet of briquettes on Thursday 4th , I received a phone call 5mins later to confirm it was being dispatched and should arrive on Monday , weather permitting. It duly arrived in perfect condition with a complimentary pack of different briquettes. What a service , especially as we live in the Highlands ! The usual response to the Highlands is extra delivery charge or we don't deliver to the Highlands. Well done this company . The briquettes are brilliant , very hot and an excellent alternative to firewood. Much easier to store too. HIGHLY RECOMMENDED.”

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Posted 5 years ago

“Excellent service. Would recommend.”

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Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,869 reviews